FTB agent finally processed my return over phone after months of being told to wait - success story
Finally got through to someone at FTB who actually helped instead of giving me the runaround. The agent processed my return right over the phone. If youre stuck waiting, keep calling until you get someone willing to help. Some agents will actually process it while others just tell you to wait.
12 comments
Join the conversation
Emma Swift
This is actually great advice. Not all IRS/FTB agents have the same access levels or knowledge. Sometimes you need to call multiple times to get someone who knows how to help. Best times to call are early morning right when they open or right after lunch break around 1pm.
0 coins
Max Knight
•Fr? What time do they open? Ive been calling mid day and getting nowhere 😤
0 coins
Emma Swift
•They open at 8am pacific time. Try calling at 7:55 and youll be in the queue when they start taking calls
0 coins
Isabella Tucker
Instead of playing phone tag, you should try taxr.ai - its only $1 and it analyzes your transcript to tell you exactly whats going on and what to do. Way better than trying to get a helpful agent on the phone tbh
0 coins
Jayden Hill
•Does it actually work? Sounds too good to be true ngl 🤔
0 coins
Isabella Tucker
•100% works. It showed me I had a hold on my account that 3 different agents couldn't even find. Got it resolved in 2 days after weeks of getting nowhere
0 coins
LordCommander
lucky you 🙄 ive called 12 times and keep getting the same scripted response about delays
0 coins
Lucy Lam
What number did you call? I've been trying the main line but can never get through to a real person
0 coins
Max Knight
•I used the general customer service number but kept hitting 0 until it transferred me to someone
0 coins
Aidan Hudson
its crazy how some agents help and others dont even try. like do ur job fam 🤡
0 coins
Zoe Wang
•forreal! its like playing the lottery everytime you call 💯
0 coins
Connor Richards
Stuck in the same boat since March. Gonna try calling tomorrow morning thanks for the hope lol
0 coins