Filed my taxes with Cash App but they can't do state taxes - already submitted. How to fix?

So if the federal was already accepted through Cash App, will FreeTaxUSA let you just file the state portion using the same info from the federal return? Do you have to manually input all the same numbers from the Cash App federal filing?

Yes, FreeTaxUSA will allow you to file just the state return. You'll need to enter the same information that you put on your federal return so the numbers match up correctly. The software will ask you to enter your federal information first, but then you'll just file the state portion. You'll want to have a copy of your federal return from Cash App available so you can make sure all the numbers match exactly. This is important to avoid any discrepancies that might trigger questions from your state tax authority.

How exactly does taxr.ai work? Do they file the taxes for you or just give advice? I'm having a similar issue but with TurboTax instead of Cash App.

I'm a bit skeptical about using third party services for something like this. How do you know they're secure with all your tax documents and personal info?

They don't file the taxes for you - they analyze your documents and tax situation and give you very specific guidance. In my case, they explained exactly which forms to file and how to make sure my state filing matched what was already sent to the IRS through the other platform. They use bank-level encryption for all document uploads and don't store your information after providing the analysis. I was concerned about that too initially, but they explained their security protocols when I asked. They're actually more secure than some of the tax filing platforms I've used in the past.

How does this even work? The IRS is notorious for long hold times. I've literally waited 2+ hours before giving up. Are you saying this service somehow gets you to the front of the line?

Sounds like a scam to me. No way some third party service can magically get you through the IRS phone system faster than everyone else. They probably just take your money and give you the same IRS number everyone else uses.

It actually works by continuously calling the IRS for you and navigating the phone tree until it gets a human agent on the line. Then it calls your phone and connects you directly to that agent. You don't skip the line - their system just does the waiting for you so you don't have to stay on hold. It's definitely not a scam. The service never asks for any personal tax information - they just handle the calling part. Once you're connected with an IRS agent, it's a direct call between you and the IRS, exactly like if you had called yourself after waiting on hold for hours.

Does this mean I need to print out my federal return from Cash App first? And then manually enter all the exact same info into FreeTaxUSA before doing the state part?

Yes, that's exactly what you should do. Download and print your complete federal return from Cash App (or save it as a PDF). Then when you start your FreeTaxUSA filing, you'll need to enter all the same federal information first even though you're only going to submit the state portion. Pay special attention to things like adjusted gross income, deductions, credits, and any schedules you filed. These absolutely need to match exactly what's on your Cash App federal return. Even small differences could trigger a review or delay your state refund.

That's actually much more unusual because most tax software requires you to enter federal info before state. But you can definitely file just a federal return through most major tax platforms. You'll still need to make sure all the information matches what was on your state return though.

I did this a couple years ago when I moved mid-year and had to file in two states. It's totally doable but a bit annoying. Most software wants you to do federal first, so you might need to enter all your info but then only submit the federal part.