Filed for missing Child Tax Credit but already received it - now have 570/971 codes with no DDD

I'm really struggling to understand what's happening with my refund and hoping someone can help me make sense of this. Here's what happened step-by-step: 1. I filed my taxes on Feb 10th claiming I didn't receive the Child Tax Credit advance payments 2. After filing, I realized I actually DID receive those payments but forgot about them (checked my bank statements from last year) 3. Now my transcript shows codes 570 and 971 with no direct deposit date 4. I've checked WMR every morning and afternoon for 27 days straight and it's still on the first bar 5. I've created spreadsheets tracking other people's timelines but can't figure out my own situation How long does it typically take to get a refund when this happens? Will they just adjust the amount and send the rest? I'm a student and really counting on this money for next semester's books. I'm so overwhelmed trying to figure this out.

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11 comments

Carmella Fromis

I think... I might be able to help explain what's happening here. The 570 code means there's a temporary hold on your refund while they review something. The 971 code usually indicates they're sending you a notice about the adjustment. It's... actually fairly common when there's a discrepancy with credits like the CTC. In my experience, when this happened to me last year, it took about 3-4 weeks from seeing these codes until I received my adjusted refund. They'll likely reduce your refund by the amount of CTC you already received, then release the remainder without requiring any action from you.

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- 19d

Raúl Mora

I'm experiencing this EXACT situation right now and I'm so frustrated with myself for making this error! I claimed missing Child Tax Credit on my return filed February 8th, then realized I had actually received all the advance payments. My transcript updated with 570/971 codes on February 28th, and I received a notice dated March 4th explaining they were adjusting my refund amount. The good news? My transcript just updated yesterday with a DDD of March 23rd! The bad news is they reduced my expected refund by $3,600 (which makes sense since that's what I already received). I'm relieved the process is moving forward, but disappointed I made such a careless mistake that delayed everything!

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- 18d

Diego Fisher

I should caution that these situations can sometimes lead to additional reviews. According to Internal Revenue Manual section 21.5.6.4.7, when there are discrepancies involving tax credits, the IRS may flag the return for additional verification procedures. In one case I'm familiar with, a taxpayer with a similar issue received a Letter 4464C requesting verification of eligibility for the claimed credits, which extended their processing time by an additional 60 days. It's not common, but it's something to be aware of as a possibility.

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- 16d

Lincoln Ramiro

I think I might have some good news that could help with your situation. I had something somewhat similar happen with my return this year - though it was related to the Earned Income Credit rather than the CTC. After getting the 570/971 codes, I waited about 18 days and then my transcript updated with an 846 code (refund issued). The amount was adjusted down, but the process resolved itself without me having to do anything. It seems that, in most cases, these adjustments are handled automatically by their system. Perhaps your timeline will be similar to mine?

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- 16d