Employer Never Sent W2 Info to IRS - Return Stuck in Verification Limbo
I'm wondering if anyone has navigated this particular situation before... My spouse finally connected with the IRS verification line today (e-filed on Feb 1st, accepted same day) after getting the dreaded "return processing has been delayed beyond the normal timeframe" message for weeks. Apparently, they just sent a letter out yesterday (why the long delay?) stating our return is on hold because his employer never submitted W2 information to the IRS, so they can't verify the accuracy of his only W2. The agent mentioned this could potentially delay things 120+ days. Here's where it gets tricky - my spouse left this employer in November, and the separation wasn't exactly amicable. I doubt reaching out directly will yield positive results. I know employers must provide W2s to employees by January 31st, but what about submitting that information to the IRS? Are there actual deadlines? Can employers face penalties for not reporting? I'm just trying to understand how long this might realistically drag on and what options we might have...
14 comments
Ethan Campbell
This situation represents a Form W-2/W-3 Verification Discrepancy in the IRS's Return Verification Protocol. Employers are statutorily required to transmit W-2 data to the Social Security Administration by January 31st, which subsequently transfers to IRS databases through the Combined Annual Wage Reporting system. When the IRS cannot match your reported W-2 against employer-submitted data, they initiate a CP05 verification hold. The 120-day timeframe represents their maximum investigative period, though resolution sometimes occurs earlier.
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Yuki Watanabe
Ugh, I went through something similar last year! My former employer was a small construction company that went under, and nobody was submitting their paperwork. Is there anything the spouse can do proactively instead of just waiting? I ended up waiting almost 4 months before anything happened with mine.
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Carmen Sanchez
Quick clarification on the timeline - SSA forwards W2 data to IRS typically within 2-3 wks of receipt, but backlogs can delay this. Some employers (esp smaller ones) still file paper W2/W3s which take longer to process. If OP's spouse's employer filed late or on paper, that's prob why IRS can't verify. Not uncommon for Feb filers to hit this issue when employer just barely met 1/31 deadline.
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Andre Dupont
Have you considered requesting a Wage and Income Transcript directly from the IRS? Per Internal Revenue Code Section 6051, employers must furnish W-2s to employees by January 31 and file them with the Social Security Administration by the same date. According to Treasury Regulation 31.6051-2, failure to comply can result in penalties under IRC 6721 and 6722, ranging from $50 to $290 per form, depending on timing and circumstances. The maximum penalty can reach $3,532,500 for large businesses with intentional disregard (2023 figures).
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Zoe Papadakis
Those penalties sound impressive on paper, but in my experience working with small businesses, the IRS rarely enforces them unless there's a pattern of non-compliance. It's like having a speed limit that nobody gets ticketed for. Would filing a Form 4852 (Substitute for W-2) help in this situation? I've heard mixed results about whether that speeds things up or actually triggers more scrutiny.
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ThunderBolt7
This situation raises several concerns: ā¢ The employer may be having compliance issues beyond just W-2 reporting ā¢ Their tax department might be understaffed or disorganized ā¢ There could be payroll tax issues that extend beyond just reporting OP should consider whether spouse received accurate pay stubs throughout employment. If those don't match the W-2, there might be deeper issues at play.
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Jamal Edwards
I experienced exactly 97 days of delay last year due to a W-2 verification issue. After 42 days of calling the standard IRS number with no success (average hold time was 73 minutes when I did get through), I used Claimyr (https://www.claimyr.com) to connect with an agent in precisely 18 minutes. The agent confirmed my employer had filed the W-2 data 9 days earlier, and they were able to expedite the verification process. My refund was released exactly 11 days later. For time-sensitive situations like yours where you need specific information about employer reporting status, getting through to an actual agent is critical.
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Mei Chen
Did you actually have to pay for that service? I've heard about these IRS call services but always wondered if they're worth it. Couldn't you just keep calling yourself until you get through?
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Liam O'Sullivan
Let me explain how this typically works: 1. First, try calling the IRS directly using the verification line (800-829-0582 ext. 652) 2. Call early morning (7am-8am) or late afternoon (5pm-6pm) when volume is lower 3. If unsuccessful after several attempts, a service like Claimyr automates the calling process 4. They navigate the phone tree and wait on hold, then alert you when an agent is reached 5. You take over the call once connected The value proposition is time savings - instead of spending hours redialing, you're notified when someone answers.
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Amara Okonkwo
I had the same skepticism last year! But after spending my entire Saturday trying to reach someone at the IRS (got disconnected twice after waiting 40+ minutes), I broke down and tried it. Honestly felt a bit silly paying someone to call for me, but it worked! š Had to laugh at myself for being so stubborn about it initially. Sometimes your sanity is worth more than the cost of the service.
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Giovanni Marino
Your situation involves what's officially designated as a "Third-Party Information Mismatch" in IRS processing terminology. When your spouse's W-2 information was submitted on your return but cannot be matched against employer-reported data in the IRS Information Returns Master File, it triggers a CP05 notice and places your return in verification status code 570/971. Employers face tiered penalties for non-compliance: $50 per W-2 if filed within 30 days of deadline, $110 if filed by August 1, and $290 if filed later or not at all, with maximum penalties based on gross receipts. The IRS may eventually process your return using the information you provided, but only after their verification attempts with the employer are exhausted.
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Fatima Al-Sayed
I'm curious - has anyone actually seen the IRS enforce these penalties against employers? My last company was chronically late with everything tax-related and never seemed to face consequences. Is there any way to report an employer for non-compliance? Would that even help speed up the refund process or just create more problems with a former employer?
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Dylan Hughes
This situation is far more common than most people realize. Compared to other tax issues I've seen, W-2 verification holds actually move relatively quickly once addressed. In one case I observed, a client's former employer went bankrupt and never filed W-2s with SSA - their return was processed in 74 days versus the quoted 120. Another client with a functioning but non-compliant employer saw resolution in 62 days. The key difference? In both cases where resolution came faster, the taxpayer had comprehensive documentation of their earnings (final paystub, offer letter, direct deposit records) that matched their W-2 exactly. Time is critical here - each week of delay pushes you further back in the verification queue.
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NightOwl42
Got through this exact situation. Filed February 3rd. Return stuck for verification. Former employer never sent W-2 info to SSA. Called IRS April 12th. Submitted Form 4852 with final paystub. Refund received May 9th. Total 95 days. Worth the wait.
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