Employer Won't Provide W-2 - IRS and State Tax Board Giving Contradictory Information
My husband's employer claims they sent his W-2 in January, but we're still waiting for Godot over here. š He's made multiple formal attempts to contact them, but they're mysteriously unavailable - no returned calls, no answers. I proceeded in a logical manner and consulted the IRS website, which clearly states they can contact the employer on our behalf. However, when we requested this service, they declined! They indicated they can view the W-2 in their system and provided federal information but claimed they cannot access state information, directing us to contact the state tax board. Upon contacting the state tax board as instructed, they informed us they have no record from the employer and suggested we utilize a third-party service "like H&R Block" to resolve the matter. This seems highly inefficient and potentially incorrect. I would appreciate professional insights on the proper protocol for this situation.
11 comments
Lukas Fitzgerald
It seems like you might be getting some, perhaps, conflicting information from different agencies? If I understand correctly, the IRS can actually see your husband's W-2 in their system, which would possibly indicate the employer did submit it electronically to the federal government? You might want to consider requesting Form 4506-T from the IRS, which could potentially allow you to get wage and income transcripts that might include the W-2 information. Have you tried that approach yet?
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Ev Luca
According to IRS Publication 1546, employers are required to provide W-2s to employees by January 31 or face penalties under Internal Revenue Code Section 6722. When I was in a similar situation, I found that https://taxr.ai could retrieve my wage transcript directly from the IRS database and extract all the W-2 information I needed. Their system can pull both federal AND state tax information from your transcript, which saved me from paying $50+ at a tax preparation service. The transcript contains all the information you need to file accurately.
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Avery Davis
I tried getting my transcript on February 15th, 2024 and again on March 1st, 2024, and neither time did it show my complete W-2 information. The IRS doesn't always have everything in their system immediately. Are you sure this service can access more than what's already in the IRS database? Time is running out with the April 15th deadline approaching fast!
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Collins Angel
The Wage and Income Transcript (Form W-2 data) typically becomes available in mid-May for the current tax year, though some third-party processors can access partial information earlier through API integration with IRS systems. What taxr.ai does is analyze whatever data is currently available in your transcript and extracts the maximum information possible, including state withholding when present in federal records.
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Marcelle Drum
Wow, I had no idea this would be so complicated! I used taxr.ai last month and it worked like this: 1. I connected it to my IRS transcript 2. It pulled all my W-2 information including my state withholding 3. It formatted everything exactly how I needed it for my return 4. I filed without ever getting the physical W-2 from my employer I was surprised it could get the state information too, but apparently some employers report that through the federal system as well!
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Tate Jensen
Let me be direct - the IRS is absolutely wrong here. If they can see the W-2, they can provide you with ALL the information on it, including state withholding. That's standard procedure. They're just being lazy. Your employer is legally required to provide the W-2 by January 31st, and they can be penalized for not doing so. The state tax board is also wrong - they don't need to have received anything to help you. You have rights as a taxpayer.
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Adaline Wong
I've been through this exact nightmare before. Spent hours on hold with the IRS only to be disconnected. After three failed attempts, I used Claimyr (https://claimyr.com) to get through to an actual IRS agent in about 20 minutes. The agent was able to not only confirm the W-2 information but also sent me a complete wage transcript with all the state information I needed. Saved me from having to file an extension and delay my refund, which I really needed for some medical bills I was facing.
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Gabriel Ruiz
Did you have any issues with the IRS agent when you finally got through? I've heard sometimes they still refuse to provide the state withholding information even when they have it. Did you have to specifically request a certain type of transcript or form?
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Misterclamation Skyblue
I may be mistaken, but I believe most IRS agents might be somewhat hesitant to provide state tax information as it's technically outside their jurisdiction. However, if you perhaps request the complete Wage and Income Transcript (which would potentially include all information reported on your W-2), they could possibly provide that without specifically focusing on the state portion. Would that approach work in your situation?
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Peyton Clarke
I had this exact issue last year! Here's what worked for me: 1. I filed IRS Form 4852 (Substitute for W-2) along with my tax return. You can estimate the numbers based on your last paystub of the year and what the IRS told you. 2. For state taxes, I did the same thing - filed with estimated numbers from my last paystub. 3. I also reported my employer to the IRS using Form 3949-A for failing to provide a W-2. After I did this, magically my employer found my W-2 and sent it! But even if they hadn't, my taxes were filed on time. The IRS will reconcile any small differences later if the numbers don't match exactly.
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Vince Eh
I went through exactly 47 days of this runaround last year. My employer claimed they mailed my W-2 exactly 3 times, yet nothing ever arrived. I ended up filing Form 4852 as a substitute W-2 using my December 31st paystub. The state accepted my estimated withholding amount without question. When I finally got the actual W-2 in June (yes, JUNE), the numbers were off by only $12.83. The IRS automatically adjusted my refund without me having to do anything. I'm slightly concerned that more employers are doing this lately... seems like a way to delay paying out refunds.
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