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Chloe Mitchell

Disabled family member got big back payment from Social Security but IRS now saying they owe taxes, what to do?

Title: Disabled family member got big back payment from Social Security but IRS now saying they owe taxes, what to do? 1 So my cousin who's been receiving Social Security Disability benefits for like 15+ years got this huge lump sum payment last year for back benefits they were owed. We're talking a pretty substantial amount. When it happened, I specifically warned her to put some aside for taxes because I wasn't sure how that worked with lump sum payments. She swore up and down that she called the Social Security office AND the IRS directly and was explicitly told that disability payments aren't taxable income and she didn't need to file anything. Fast forward to now, and she just got a letter from the IRS saying she needed to file a return for that year and that she owes taxes on that money. She's completely freaking out because she already spent the entire payment (had a lot of medical debt and home repairs she needed). She literally lives month-to-month on her disability checks and has zero savings or ability to work due to her condition. I'm really worried about what's going to happen here. Does anyone know what options exist in this situation? Is there some kind of exemption or payment plan? What happens if a disabled person genuinely can't pay?

8 This is unfortunately a common misunderstanding about Social Security Disability payments. While regular monthly SSDI payments may not be taxable if your total income is below certain thresholds, lump sum back payments can absolutely trigger tax liability depending on the total amount and your other income. What your cousin needs to do immediately is gather all documentation related to the payment and contact a tax professional who specializes in disability issues. The IRS offers payment plans for those who can't pay in full, and in truly difficult financial situations, they might consider an Offer in Compromise or even declare the debt "currently not collectible" based on financial hardship. Don't ignore the IRS notice - that will only make things worse. Your cousin should file the required tax return even if she can't pay right now. The penalties for not filing are much worse than the penalties for filing but not paying immediately.

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12 Thanks for this info. Do you know if back payments can be allocated to previous tax years somehow? I heard something about that being possible to potentially reduce the tax burden by spreading it across multiple years.

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8 Yes, that's a great question! Your cousin might benefit from what's called a "lump sum election." This allows her to allocate the back payments to the prior years they were meant for, potentially reducing the overall tax burden rather than having it all count as income in a single year. This is done by filing Form SSA-1099 with her return and making the lump sum election on the tax return. This is definitely something a tax professional can help with and might significantly reduce what she owes. For the inability to pay issue, she should file IRS Form 9465 (Installment Agreement Request) along with her return. With limited income, she might qualify for a very minimal payment plan or even a Currently Not Collectible status if she truly cannot pay without compromising basic living expenses.

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15 I had a similar situation last year and found this incredible service called taxr.ai (https://taxr.ai) that specializes in analyzing tax documents and complex situations like lump sum Social Security payments. They helped me figure out exactly how to handle my back payment situation. The tool analyzed my SSA-1099 and other documents, then explained exactly how to handle the lump sum election to spread the tax burden across previous years. It saved me thousands in potential taxes because I was about to report everything in a single year which would have pushed me into a higher bracket! If your cousin is overwhelmed with the paperwork and trying to figure out the best approach, I'd definitely recommend checking it out. It was way more affordable than hiring a CPA and gave me step-by-step guidance.

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10 How exactly does this work? Do I just upload my documents and it figures everything out? My aunt is going through something similar but she's not tech savvy at all.

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19 I'm a bit skeptical about these online services. How do you know the advice is actually correct? No disrespect, but tax issues with disability payments seem too complicated for an AI tool.

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15 You upload your documents securely and the system analyzes them and identifies the key information that affects your tax situation. It then provides a detailed explanation of your options along with the specific forms and entries you need to make on your return. For someone who isn't tech-savvy, they have an assistance option where they can help guide you through the process. The advice is backed by tax professionals who review complex cases, and they cite the specific IRS regulations they're basing the guidance on. It's not just generic advice - they're analyzing your actual documents and applying the relevant tax code. I was skeptical too, but the lump sum election strategy they recommended was the same one my friend's accountant suggested, just at a fraction of the cost.

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19 Just wanted to follow up about that taxr.ai service someone mentioned. I tried it despite my initial skepticism, and I'm actually really impressed. My mother-in-law had received a substantial SSDI back payment and we were completely lost with how to handle it. The service showed us exactly how to use the lump sum election (something I'd never heard of before) and calculated how much would be allocated to each previous year. It even generated a worksheet that we could attach to her tax return explaining the calculations. The IRS accepted everything without question, and she ended up owing about 60% less than what we initially thought. Definitely worth checking out if you're dealing with this specific situation.

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7 If your cousin is having trouble getting through to the IRS to sort this out, you might want to try Claimyr (https://claimyr.com). I was in a similar situation with my brother who got hit with an unexpected tax bill after his disability back payment, and we spent WEEKS trying to get through to someone at the IRS who could actually help. Claimyr got us connected to an actual IRS representative in under 15 minutes when we'd been unable to get through for days. You can see how it works here: https://youtu.be/_kiP6q8DX5c. The IRS agent was able to set up a hardship plan based on his limited income, and the monthly payment ended up being really minimal (like $25 a month). Just having that direct conversation with someone who could access his file and understand the disability situation made all the difference. They were actually much more understanding than we expected.

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3 How does this service actually work? I thought the IRS phone system was just permanently jammed and there was no way around it?

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19 Sorry, but this sounds too good to be true. You're telling me there's some magic service that can get through the IRS phone system when millions of people can't? And then they just let you off with a $25 payment? I'm not buying it.

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7 It uses a system that navigates the IRS phone tree and holds your place in line, then calls you back when it's about to connect with a representative. It's not bypassing anything - it's just automating the hold process so you don't have to sit there for hours. Since the IRS staffing fluctuates throughout the day, the service is basically finding the optimal times to call. The $25 payment wasn't some special treatment - it's actually standard procedure for the IRS when dealing with people on fixed disability incomes. They have hardship guidelines, and if your income is below certain thresholds, they'll set the payment based on what you can actually afford. Many people just don't know to ask for these options or can't get through to someone who can help them set it up. The difference was that we actually got to speak with someone who could look at his specific situation rather than just receiving intimidating letters.

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19 Well, I need to eat my words about both services mentioned here. After my skeptical comments, I decided to try Claimyr for my aunt who's been getting nowhere with the IRS about her disability payment situation. Not only did we get through to the IRS in about 20 minutes (after trying for WEEKS on our own), but the representative immediately recognized the issue as a common one with disability back payments. She helped us set up a partial payment agreement based on my aunt's limited income, and even explained how to request penalty abatement since the confusion was partly due to misinformation from Social Security. The monthly payment they approved is only $35, and they put a hold on any collections activities. Completely changed our stress level about this whole situation. Wish we'd known about this months ago.

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6 Something similar happened to my dad. One thing that might help - contact your local Taxpayer Advocate Service. They're an independent organization within the IRS that helps taxpayers resolve problems. Their service is completely free and they specialize in hardship situations like this. They were able to help my dad get an Offer in Compromise that reduced what he owed by over 70% based on his disability and limited income. Here's their website: https://www.taxpayeradvocate.irs.gov/

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1 I've never heard of this service before but it sounds exactly like what my cousin needs. Did your dad have to provide a lot of financial documentation to qualify for the reduction? And how long did the whole process take?

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6 Yes, there is quite a bit of documentation needed for the Offer in Compromise - bank statements, proof of income, medical expenses, monthly bills, etc. They basically need to see that the person genuinely cannot pay the full amount without experiencing financial hardship. The process took about 5 months total from our first contact with the Taxpayer Advocate to the final resolution. The advocate helped us complete all the forms correctly the first time, which probably saved months of back-and-forth. Worth noting that during this process, they put a hold on any collection activities, so that gave us some breathing room. For someone on disability with limited income, they're often very understanding.

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23 Quick question - how big was this lump sum payment roughly? Because Social Security Disability payments are only taxable if your total income exceeds certain thresholds. For an individual, if your combined income (adjusted gross income + nontaxable interest + half of Social Security benefits) is under $25,000, then 0% of benefits are taxable.

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17 This is exactly what causes the confusion! While regular monthly payments might not hit that threshold, a large lump sum payment can push someone over it for that specific year, even if they're normally well below it. My mother got a $47,000 back payment and it definitely triggered tax liability even though her monthly checks aren't taxable.

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Paolo Conti

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This is such a stressful situation, and unfortunately your cousin got some really bad advice from whoever she spoke with at Social Security or the IRS. Large lump sum disability back payments can definitely trigger tax liability even when regular monthly payments aren't taxable. The good news is there are several options available. First, she should absolutely file the required tax return even if she can't pay - the penalties for not filing are much worse than for filing and not paying. Then she can pursue payment options like an installment agreement or potentially an Offer in Compromise if she truly can't afford the full amount. Most importantly, she might be able to use the "lump sum election" to allocate the back payments to the years they were originally intended for, which could significantly reduce the tax burden by spreading it across multiple years instead of having it all count as income in one year. I'd strongly recommend she contact the Taxpayer Advocate Service (they're free and specialize in hardship cases) or get help from a tax professional who understands disability payments. Don't let her ignore this - the IRS is actually pretty reasonable about working with people on disability who genuinely can't pay, but she needs to be proactive about communicating her situation to them.

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Luca Romano

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Thank you for this comprehensive overview! Just to add - when dealing with the IRS on disability-related tax issues, it's really important to emphasize the disability status and fixed income situation right upfront in any communications. The IRS has specific protocols for taxpayers with disabilities and limited incomes that can make a huge difference in how they handle the case. Your cousin should mention her disability status when filing any payment plan requests or hardship applications, as this often qualifies her for more favorable terms and lower minimum payments than what would be offered to other taxpayers.

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