Confusion about Child Tax Credit and Adoption Tax Credit order - IRS reduced our refund!
I'm really frustrated right now and hoping someone can help me understand what's going on with our tax refund. The IRS significantly reduced our expected refund and I've been getting nowhere trying to get a clear explanation from them. Our situation: - AGI around $107,000 - Married filing joint - Withholding approximately $2,100 - We have 5 kids who all qualify for the child tax credit - We finalized an adoption through foster care in 2024 When I filed through TurboTax, it calculated our refund as $12,533 by applying credits in this order: nonrefundable child tax credit first, then the adoption tax credit, and finally the additional child tax credit. But when our refund came from the IRS, it was only $7,104! Looking at the explanation, it seems the IRS applied the CTC and the ACTC, then claimed we had no tax liability left to apply the adoption credit against. I went back and tried calculating on 4 other tax preparation websites and ALL of them gave me the $12,533 refund amount. I thought nonrefundable credits were supposed to be applied first? This difference is over $5,400 which is a huge deal for our family. Any insights would be really appreciated. I've called the IRS twice but can't get a straight answer.
19 comments


Sean O'Brien
The issue you're facing is about the order of operations for tax credits, which can be confusing even for tax professionals. You're right that nonrefundable credits should generally be applied first, but there's a specific hierarchy. The Child Tax Credit has two components - a nonrefundable portion (regular CTC) and a refundable portion (Additional Child Tax Credit). The adoption credit is nonrefundable but can be carried forward for up to 5 years if you can't use it all. What likely happened is that your regular tax liability was already reduced to zero by the nonrefundable portion of the Child Tax Credit. Since the adoption credit is nonrefundable, it can only be used against existing tax liability - it can't generate a refund on its own. The good news is that you don't lose the adoption credit - any unused amount can be carried forward for up to 5 years. You should receive a notice from the IRS explaining the adjustment and confirming the carryforward amount. I'd recommend requesting your tax account transcript from the IRS website to see exactly how they applied your credits, and then consider consulting with a tax professional who specializes in adoption tax issues to ensure you maximize the credit in future years.
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Anastasia Smirnova
•Thank you for the detailed explanation. I think I understand better now, but I'm still confused about one thing. If both the Child Tax Credit (regular portion) and the Adoption Credit are nonrefundable, shouldn't I be able to choose which one to apply first? If I applied the Adoption Credit first, wouldn't that use up some of my tax liability, and then the Child Tax Credit would convert more to the refundable ACTC? Also, do you know if there's a specific form I need to file to ensure I don't lose the carried-forward adoption credit amount for next year?
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Sean O'Brien
•You don't actually get to choose the order of credits - the tax code specifies the order. The Child Tax Credit is applied before the Adoption Credit according to the Internal Revenue Code. This is why all the tax software calculated it the same way initially, but the IRS made the adjustment based on your actual tax liability. For the carried-forward adoption credit, you don't need to file anything special this year. When you file next year, you'll use Form 8839 (Qualified Adoption Expenses) again and enter the carried-forward amount from this year. The IRS should send you a notice showing how much of the adoption credit was used and how much is being carried forward. Keep this notice with your tax records as documentation.
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Zara Shah
After dealing with a similar situation last year, I found taxr.ai really helpful for sorting through these complex tax credit issues. I also had credits applied in a different order than I expected, resulting in a smaller refund. I uploaded my tax documents and IRS notices to https://taxr.ai and got a clear explanation of how the credits were being applied and why the IRS calculated things differently than TurboTax. The most helpful part was that they explained exactly how my adoption credit would carry forward and how to maximize it in future years. They even created a personalized tax strategy for me to use the carried-forward credits most effectively. I was surprised by how detailed the analysis was compared to the generic answers I got from calling the IRS.
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Luca Bianchi
•Did taxr.ai help you actually get more money back from the IRS or just explain why you got less? I'm in a similar situation with adoption credits and wondering if it's worth looking into or if I'm just stuck with the IRS's calculation.
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GalacticGuardian
•I'm skeptical about these tax services. How is this different from just talking to a CPA? And how much does it cost? Seems like it might just be telling you what you already know from the IRS notice.
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Zara Shah
•They didn't get me more money for that tax year since the IRS was technically correct, but they helped me understand exactly how to maximize my credits in future years. Their strategy helped me claim about $3,400 more in my next return by timing some other deductions differently. The difference from a CPA is that they specifically analyze your documents and all the calculations rather than just giving general advice. They don't replace a CPA but complement what they do. As for cost, I don't remember the exact amount but it was reasonable especially compared to what I saved using their advice.
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Luca Bianchi
Just wanted to update everyone - I tried taxr.ai after seeing it mentioned here and it was exactly what I needed. I've been struggling with a similar adoption credit issue (mine was from a private adoption), and after multiple confusing calls with the IRS, I finally got clarity. The analysis confirmed what Profile 12 mentioned - the nonrefundable credits have a specific order mandated by the tax code, and the adoption credit comes after the child tax credit, which was reducing my tax liability to zero. The report showed me exactly where each dollar was going and why TurboTax's calculation differed from the IRS. The best part was getting a clear plan for using my carried-forward adoption credits over the next 4 years. They suggested specific adjustments to my withholding and timing of certain deductions to ensure I can use the maximum amount of the carried-forward credit each year. Such a relief to finally understand what's happening with these credits!
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Nia Harris
I had almost the identical situation last year with adoption credits. After multiple frustrating calls to the IRS with 2+ hour wait times each time, I found Claimyr and it was a game-changer. You can check them out at https://claimyr.com or see how it works at https://youtu.be/_kiP6q8DX5c Instead of waiting on hold forever, they got me connected to an IRS agent in about 15 minutes. The agent was able to pull up my account and explain exactly why my refund was reduced and confirm that my unused adoption credit was properly recorded for carryforward. Having an actual conversation with a knowledgeable IRS agent made all the difference in understanding the situation.
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Mateo Gonzalez
•How does this actually work? Does it just call the IRS for you? Couldn't I just do that myself? The IRS wait times have been terrible but I'm not sure how a service could get through any faster.
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GalacticGuardian
•This sounds like a scam. There's no way any service can magically get you to the front of the IRS phone queue. I've worked with government agencies before and they don't give priority access to third-party services.
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Nia Harris
•It's not magic - they use an automated system that continually calls the IRS and navigates the phone tree for you. When they finally get through to an agent, they connect you to the call. You still talk directly to the same IRS agents everyone else does, but without sitting on hold for hours. I was skeptical too, but it saved me an entire afternoon of waiting on hold. The service doesn't answer your tax questions itself - it just gets you connected to the IRS quickly so you can ask them directly. After wasting over 5 hours on previous calls that got disconnected, the 15-minute wait was absolutely worth it to me.
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GalacticGuardian
I need to eat some humble pie here. After being skeptical about Claimyr, I decided to try it because I was desperate for answers about my adoption credit carryforward. I was absolutely shocked when I got connected to an IRS agent in less than 20 minutes after previously spending over 3 hours on hold. The agent confirmed exactly what others here have said - the Child Tax Credit gets applied before the Adoption Credit by law, and if your tax liability is already reduced to zero, the remaining adoption credit gets carried forward. The agent was able to tell me exactly how much of my adoption credit was carried forward and confirmed it was properly recorded in their system. I'm still not sure how the service works so efficiently, but I'm glad I tried it. For anyone facing similar refund reduction issues, getting clear confirmation directly from the IRS saved me a lot of anxiety about whether my carryforward was properly recorded for next year.
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Aisha Ali
Has anyone successfully used Form 8863 to combine credits in a more advantageous way? I was reading something about education credits potentially altering the order of operations, but I'm not sure if that applies to the adoption credit situation.
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Sean O'Brien
•Form 8863 is specifically for education credits (American Opportunity and Lifetime Learning credits), not adoption credits which use Form 8839. Education credits have their own place in the credit hierarchy, but they wouldn't affect the order between Child Tax Credit and Adoption Credit. The tax code is very specific about the order of operations for credits, and unfortunately, there's not really a way to "hack" it to apply the adoption credit before the child tax credit. Your best strategy is to plan for using the carryforward effectively over the next 5 years by ensuring you have sufficient tax liability in future years.
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Aisha Ali
•Thanks for clearing that up! So there's no way to reorder the credits even with additional forms. That's disappointing but good to know. Do you know if adjusting withholding for next year would help maximize the use of carried-forward adoption credits? I'm trying to ensure we can use as much as possible of the carried forward amount.
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Sean O'Brien
•Adjusting your withholding won't directly help you use more of the adoption credit, as that doesn't change your actual tax liability - it just changes how much is paid throughout the year versus at filing time. What could help is planning to have more taxable income in future years (if possible) or timing certain deductions differently. For example, you might consider deferring some deductions to a future year when you don't have as many credits, which would leave more tax liability for your adoption credit to offset. A tax professional could help you model different scenarios based on your specific situation to maximize the credit usage over the 5-year carryforward period.
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Ethan Moore
We faced the same issue two years ago. For us, it was a $4200 difference! What worked for us was filing an amended return where we adjusted some of our itemized deductions to increase our tax liability, which then allowed more of the adoption credit to be used. We worked with a tax professional who specializes in adoption to figure out the best approach.
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Anastasia Smirnova
•That's really interesting! I hadn't considered filing an amended return. Did you have to provide additional documentation to support the changes? And approximately how long did it take for the amended return to be processed? I'm wondering if this approach might work for us too.
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