Confused about Child Tax Credit and Adoption Tax Credit order - IRS reduced our refund
I'm seriously banging my head against the wall trying to understand why the IRS slashed our refund. We were expecting way more based on what every tax program calculated. Our situation: - Married filing jointly - AGI around $108K - Federal withholding about $2,100 - 5 children who all qualify for the child tax credit - 1 adoption finalized in 2023 through foster care When I filed through TurboTax, it calculated our refund as $12,800. The calculation seemed to apply the nonrefundable child tax credit first, then the adoption tax credit, and finally the additional child tax credit. But the IRS sent us a refund for only $7,350! Their explanation (which took forever to get) says they applied the CTC and ACTC first, then claimed I had no tax liability left to use the adoption credit. I'm so confused - I thought nonrefundable credits are always applied first? Every single tax program I tried (5 different ones!) all calculated the same $12,800 refund. Has anyone dealt with this before? I feel like the IRS is incorrectly applying the credits but I can't get a straight answer from them.
19 comments


CosmosCaptain
The ordering of tax credits can definitely be confusing, but there's a specific sequence the IRS follows. You're right that nonrefundable credits are generally applied first, but there's a specific ordering within those nonrefundable credits. The regular Child Tax Credit (CTC) is applied first against your tax liability. Then other nonrefundable credits like the Adoption Tax Credit would be applied. After reducing your tax liability to zero with nonrefundable credits, the Additional Child Tax Credit (ACTC), which is refundable, comes into play. The issue might be in how TurboTax calculated versus how the IRS processed. For the Adoption Tax Credit, you can claim up to $15,950 per eligible child for qualified adoption expenses (for 2023), but it can only offset actual tax liability remaining after certain other credits. If your liability was already zeroed out by the Child Tax Credit, you wouldn't be able to use the Adoption Credit this year. The good news is that the Adoption Tax Credit can be carried forward for up to 5 years. So you haven't lost it - you can use the remaining credit on future tax returns.
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Freya Johansen
•But wait, shouldn't the adoption credit be applied before the additional child tax credit? Since ACTC is refundable and adoption credit is nonrefundable? I thought all nonrefundable credits get applied first, then refundable ones. That's how we were taught in my accounting class.
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CosmosCaptain
•You're asking about a common point of confusion. The key is understanding the specific ordering required by tax law. The Child Tax Credit actually has two components - the nonrefundable portion that offsets tax liability first, and then the refundable Additional Child Tax Credit (ACTC). While it's generally true that nonrefundable credits apply before refundable ones, the specific ordering matters. The IRS applies the nonrefundable CTC first, then other nonrefundable credits like the Adoption Credit, and finally the refundable ACTC. If the nonrefundable CTC already zeroed out your tax liability, there's nothing left for the Adoption Credit to offset.
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Omar Fawzi
I went through something similar with tax credits last year and was pulling my hair out trying to figure out why the IRS calculation was so different from what I expected. I finally tried using taxr.ai (https://taxr.ai) to analyze my tax documents and it spotted exactly what was happening with my credit ordering. Their AI analyzed my IRS notice and tax return together and explained that while I thought credits were being applied in one order, the IRS was legally required to apply them differently. The visual breakdown of exactly how the calculation changed made it so much clearer. For adoption credits specifically, they pointed out that even though it's nonrefundable, it comes after certain other credits in the IRS sequence.
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Chloe Wilson
•How exactly does that work? Do you just upload your tax forms and the IRS notice? I'm in a similar situation with education credits and child tax credits, and I'm completely confused by the IRS explanation.
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Diego Mendoza
•Sounds interesting but I'm skeptical. I spent hours on the phone with the IRS and they couldn't even explain their own calculations clearly. How does some website do better than the actual IRS employees?
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Omar Fawzi
•Yes, you just upload your tax return and the IRS notice, and it compares them side by side to identify discrepancies. The system highlights exactly where the calculations diverge and explains the tax rules behind the differences. It's especially helpful for credit ordering issues since the IRS follows specific sequences that most software sometimes gets wrong. For your education credit situation, it would show exactly where in the calculation the difference occurred. It's not just showing the difference but explaining why it happened according to tax regulations.
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Chloe Wilson
Just wanted to update that I tried taxr.ai for my credit ordering issue and it was super helpful! I uploaded my tax return and the IRS notice, and within minutes it showed me exactly why my education credits were being applied differently than I expected. Turns out there's a specific ordering rule in the tax code that my tax software hadn't applied correctly. The explanation walked me through each step of the calculation and even cited the specific sections of the tax code that determined the correct order. Now I understand why my refund was different and what to expect for next year. Definitely saved me hours of confusion trying to decipher the IRS explanation!
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Anastasia Romanov
After dealing with reduced refunds for two years in a row, I was fed up with waiting on hold with the IRS for hours just to get disconnected. I tried using Claimyr (https://claimyr.com) and it was a game-changer for actually getting through to a human at the IRS. You can see how it works in this video: https://youtu.be/_kiP6q8DX5c I was skeptical at first, but they actually got me connected to an IRS agent in about 15 minutes when I had been trying for weeks. The agent was able to pull up my return and explain exactly why my adoption credit was applied differently than what TurboTax calculated. Turns out there was a specific ordering rule for the adoption credit that my software didn't handle correctly.
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StellarSurfer
•How does this actually work? Do they just call for you or what? I've been trying to reach someone at the IRS for 3 weeks about my amended return.
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Sean Kelly
•This sounds too good to be true. The IRS phone system is notoriously impossible. Are you sure this isn't just another scam trying to get access to your personal tax info?
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Anastasia Romanov
•Claimyr doesn't call for you - they use a system that navigates the IRS phone tree and holds your place in line. When they're about to connect with an agent, you get a call to join. You do all the talking directly with the IRS agent, so your personal info stays private. It's definitely not a scam - they don't need or ask for any of your tax information. They're just solving the phone queue problem. For your amended return situation, this would save you from those 3 weeks of frustration trying to get through.
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Sean Kelly
I need to eat my words about being skeptical of Claimyr. After waiting on hold with the IRS for a total of 7+ hours over multiple days last week and getting disconnected THREE times, I was desperate enough to try it. It actually worked exactly as described - I got a call back when they were about to connect with an IRS agent (took about 20 minutes), and I was able to explain my situation about my tax credits. The agent explained exactly how they calculate the order of credits and why my return was processed differently than my tax software calculated. Saved me days of frustration and I finally got a clear explanation of how the adoption credits work with child tax credits. If you're dealing with credit ordering issues like the original poster, getting a human on the phone who can explain the specific calculation is way more helpful than the generic letters they send.
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Zara Malik
Hey, tax preparer here. There's a specific ordering to tax credits that sometimes tax software doesn't get quite right, especially with less common credits like the adoption credit. The general sequence is: - Nonrefundable credits that can only offset regular tax (not AMT) - Nonrefundable credits that can offset both regular tax and AMT - Refundable credits Within this, Child Tax Credit's nonrefundable portion comes before the adoption credit, then the Additional Child Tax Credit (the refundable portion) comes later in the sequence. If your income is in that range where the phase-outs start affecting things, it gets even more complex. What likely happened is that your regular tax liability was completely offset by the nonrefundable portion of the child tax credit, leaving nothing for the adoption credit to offset. The adoption credit can be carried forward though, so don't worry - you haven't lost it!
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Luca Greco
•Would it be worth filing an amended return? Or is the IRS calculation definitely correct here? We're talking about thousands of dollars difference!
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Zara Malik
•If the IRS followed the correct ordering of credits according to tax law, filing an amended return wouldn't change the outcome. The order of application is established in the tax code, and the IRS systems are programmed to follow that sequence. What I would recommend instead is planning for next year to maximize your use of the adoption credit. Since you can carry it forward for up to 5 years, you might be able to adjust your withholding or make other tax planning moves to ensure you have enough tax liability next year to absorb more of the adoption credit. The credit isn't lost - it's just delayed in providing you benefit.
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Nia Thompson
Have you received a formal notice from the IRS explaining the adjustment? Sometimes they'll send a CP12 or similar notice that breaks down why they changed your refund amount. If you haven't received it yet, it might be coming and could clarify things. In my experience, the adoption credit is particularly tricky because it can only offset income tax liability (not self-employment tax or other taxes), and it comes after certain other nonrefundable credits in the sequence. TurboTax might have applied it before the child tax credit, when it should be after.
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Ravi Choudhury
•We got a notice but it was super vague - just said our refund was reduced with a different amount but didn't explain the calculation. Called IRS and they basically just confirmed what I already knew - they applied CTC then ACTC then said no tax liability left for adoption credit. But they wouldn't explain WHY they did it in that order when it seems wrong. Can adoption credits be used against self-employment tax? We both have some 1099 income along with our W2 jobs.
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Nia Thompson
•The adoption credit cannot be used against self-employment tax - that's a key limitation that sometimes causes confusion. It can only offset your income tax liability, not the SE tax portion. If you have self-employment income and paid SE tax, that might explain part of the discrepancy. The adoption credit can't touch that portion of your tax bill. What might have happened is that after applying the CTC against your income tax liability (not SE tax), there wasn't enough regular income tax liability left for the adoption credit to offset. The good news is that the unused adoption credit doesn't expire this year - you can carry it forward for up to 5 years on future returns.
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