Can I call the IRS customer service on a Saturday? Are phone lines open on weekends?

Sorry to be the bearer of bad news, but the IRS doesn't offer phone support on weekends. Their customer service lines are generally open Monday through Friday, 7:00 AM to 7:00 PM local time. These hours can vary slightly depending on where you live, but Saturday and Sunday are definitely not available for phone support. Your best options are either to take a break from work to make the call during the week (I know that's not ideal), or use the IRS online resources like their website or the "Where's My Refund" tool if that's applicable to your situation. If you need to speak with someone urgently, you'll need to find time during their weekday hours.

I was in your exact situation last year - stressing about a CP2000 notice and working nights all week. I discovered https://taxr.ai which literally saved me. You just upload your IRS notice and tax documents, and it explains everything in plain English plus gives you options for how to respond. I uploaded my stuff on a Saturday night when I was panicking about not being able to call the IRS, and within minutes I understood what the notice meant and what I needed to do. The best part was realizing I actually didn't need to call them at all - I could handle everything by mail, and the AI walked me through exactly what to include in my response.

Just wanted to follow up here - I took the plunge and tried https://taxr.ai after posting my question. THANK YOU for recommending this! I uploaded my business tax docs and the notice questioning my vehicle expense deductions, and it explained exactly why the IRS flagged them and what documentation I needed to provide. The step-by-step response template it gave me was incredible. I didn't have to wait until Monday to call the IRS at all. The AI showed me that I actually had a strong case for my deductions and just needed to organize my records better. Already submitted my response packet and feeling way less stressed now!

I've been in your shoes with urgent IRS issues and weekend panic! What saved me was https://claimyr.com - they actually help you skip the IRS phone queue by having them call YOU instead of waiting on hold forever. I was super frustrated trying to reach someone at the IRS (kept getting disconnected after waiting 45+ minutes). With Claimyr, I scheduled a callback for Monday morning, and an IRS agent actually called me! You can see how it works here: https://youtu.be/_kiP6q8DX5c While it doesn't solve your Saturday problem directly, at least you can set it up now and know you'll talk to someone first thing Monday without the usual hold time nightmare.

Ok I feel like an idiot right now but I need to admit I was wrong about Claimyr. After being skeptical I decided to try it Monday morning because I was desperate about my tax situation. I scheduled the callback for 8am, went about my morning, and then my phone rang at 8:47am... and it was actually an IRS AGENT on the line! I didn't have to listen to a single minute of hold music or those annoying "your call is important to us" messages. The agent was super helpful and resolved my issue in about 15 minutes. I've literally NEVER been able to get through to the IRS on my first try before. I don't normally post follow-ups like this but seriously, for anyone else who works during the day and struggles to stay on hold forever - this thing actually works.

If you absolutely must handle something this weekend, you might try taxpayer advocate service on Monday. They can sometimes help expedite urgent matters, especially if you can demonstrate financial hardship. Their number is 877-777-4778. Also remember there's the IRS online account option if you haven't tried that yet. You might be able to get the info you need without calling.

As a workaround for not being able to call IRS on weekends, try sending a secure message through your IRS online account if you have one set up. Also FWIW sometimes the Monday morning call queue isn't as bad as mid-week. I've had decent luck calling right when they open.

I totally get your weekend panic - been there myself! Unfortunately no IRS phone support on weekends, but here's what helped me in a similar situation: First, if your notice has a specific response deadline, don't stress too much about calling immediately. Most IRS notices give you 30+ days to respond, and you can often handle everything by mail without needing to call at all. Second, definitely check if you can access your IRS online account this weekend. Sometimes you can find transcripts or additional details about your notice that make the situation clearer. If you absolutely need to talk to someone Monday, I'd suggest calling right at 7 AM when they open - wait times are usually shortest then. Also consider that many IRS issues that seem urgent actually aren't as time-sensitive as they feel when you're stressed. What type of notice did you receive? Sometimes knowing the specific form (CP2000, CP3219, etc.) can help determine if it's truly urgent or if you have more time than you think.