Anyone with DDD 2/14 filing through TurboTax with NetSpend card received their refund yet?

I work in tax preparation and can explain what's happening here. When you choose to have fees deducted from your refund, your money goes through a third-party bank first (Santa Barbara TPG for TurboTax). This adds 1-5 days to your refund timeline. Your DDD of 2/14 is when the IRS releases the funds, not when you'll receive them. With NetSpend, you might see it on your DDD or up to 2 days earlier if they post pending deposits. However, with fees taken out, expect it on 2/14 or possibly 2/15-2/17. You can check your refund status at https://taxpayer.sbtpg.com/ with your SSN, filing status, and refund amount. This will tell you if TPG has received your refund from the IRS yet. Don't panic - this is normal for refunds with fees deducted.

Hey, I was in the same boat last year - anxiously watching for my refund. I started using taxr.ai and it's insanely good! It reads your tax transcript and explains everything in plain English - shows exactly where your refund is in the process, when it will hit your account, and explains all those cryptic IRS codes. No more guessing or checking WMR 50 times a day! I use it every week during tax season - saved me so much anxiety. Check it out at https://taxr.ai

I had exactly the same situation but with Cash App and finally got my refund this morning! My DDD was 2/14 too, filed with TurboTax on Jan 19th, and had fees taken out. Cash App usually posts 2 days early but because of the TPG bank stuff it took longer. I was freaking out too but it finally came through. Hang in there!

After spending HOURS trying to reach the IRS on the phone last year and getting nowhere, I used the Claimyr app (claimyr.com) this time around and got connected to an actual human at the IRS in under 30 minutes. The agent was able to tell me exactly when my refund would hit my NetSpend card and explained why there was a delay (something about identity verification that never showed up on WMR). Talking to a real person got my refund released so much faster than waiting around. Seriously, if you're stuck in limbo, this is worth trying!

I have NetSpend with TurboTax and DDD 2/14. Nothing yet as of 10am EST today. Their customer service said they release funds as soon as they get them, but they don't have them yet. I'm getting annoyed because my friend with Chime already got hers yesterday with same DDD.

I use Credit Karma card and had DDD of 2/7. Got my refund on 2/6 (a day early). I had fees taken out through TT too. Last year it came 2 days early. They're usually pretty good about it.

Check if you have ACTC (Additional Child Tax Credit) or EITC (Earned Income Tax Credit) on your return. Those refunds are held by law until mid-February regardless of when you filed. My DDD changed from 2/5 to 2/14 because of this and I freaked out until I realized why.

NetSpend is the WORST for tax refunds. I had them last year and had to wait 3 days after my DDD. This year I switched to Current and already got my money (DDD was also 2/14). Just my two cents.

When does the WMR tool typically update? i keep checking and it still says "processing" even tho i filed 3 weeks ago

TPGS site (that middleman bank) shows my refund was received from IRS yesterday but still not in my account. Called NetSpend and they claim they don't see any pending deposits. So where TF is my money sitting right now?? This is so frustrating!

Anyone know if you can change your bank info if the refund is already processing? I just realized my old closed account is still on file 😱

I used taxr.ai last week when I was totally confused about my refund status. It actually showed me that there was a small audit happening on my account that WMR wasn't showing! The IRS was reviewing my education credits but it wasn't affecting my refund amount. It also gave me the exact date my refund would be issued and it was spot on. Saved me so much stress - https://taxr.ai

PSA: if you filed with TurboTax and opted for fees taken out, your refund path is: IRS → SBTPG → Your Bank. Each step can take 1-2 business days. This is why people without fees taken out often get their money faster.

This whole system is such a scam. We have to PAY to file our taxes, then PAY EXTRA to get them faster or understand whats happening with them, and then WAIT for our own money while these middlemen banks hold onto it. The IRS could easily make a free filing system and direct deposit option but noooo, gotta keep TurboTax and H&R Block in business 🙄

I had a similar issue last tax season and couldn't figure out what was going on with my refund. After trying to call the IRS for days (busy signals, disconnections, hours on hold), I found this service called Claimyr at claimyr.com that got me through to an actual IRS agent in about 40 minutes. The agent was able to tell me my refund was delayed because of a name mismatch they never notified me about. Got it resolved and had my money 3 days later. If you're stuck in limbo it's definitely worth a shot!

Just got mine! DDD 2/14, TurboTax with fees taken out, NetSpend card. Hit my account at 3:42pm EST. There's hope! Keep checking!

Pro tip from someone who's worked in banking: Most financial institutions process ACH deposits in batches at specific times during the day. Common batch times are early morning (3-6am), mid-day (11am-1pm), and late afternoon (3-5pm). So if you're checking constantly, focus on those windows.

Is anyone else's transcript showing code 570 and 971? Mine has those and DDD disappeared 😳

After 6 hours of trying to reach the IRS about my missing refund (kept getting disconnected after 2 hour holds), I finally tried claimyr.com and got through! IRS agent told me my refund was flagged because I accidentally entered a wrong W2 amount, but she fixed it right on the call. Scheduled for direct deposit next week now! It was the only way I could talk to a live person at the IRS without wasting an entire day.