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Sophia Rodriguez

Affordable Tax Professional Software for small practice - alternatives to Pro-Series?

Hey everyone! I'm starting a small tax preparation business this coming season, mostly helping about 15-20 friends and family members. I've been doing their taxes for free over the years, but I'm thinking about making it more official and charging a modest fee. The problem is that the mainstream tax professional software like Pro-Series or Drake seems really expensive for someone just starting out with a small client base. I've been researching more affordable options and came across Ultimatetax and Sigmataxpro. Has anyone in this community used either of these programs? Are they reliable? Or can anyone recommend other Tax Professional Software that won't cost an arm and leg for a small practitioner like me? My goal is to keep overhead costs low so I can charge reasonable rates to my clients (mostly working-class folks who don't have complicated returns but don't want to do them themselves). Any insights would be super appreciated!

I've been preparing taxes for about 8 years now, and I started with a small client base similar to what you're describing. From my experience, there are definitely some affordable options that work well for smaller practices. TaxSlayer Pro is one option worth looking into - they have a basic package that's significantly less expensive than ProSeries or Drake, and it handles most common tax situations well. Their per-return pricing model can be cost-effective when you have fewer clients. ATX is another alternative that many small practitioners like. It's more affordable than the big names but still has good support and regular updates. For Ultimatetax, I haven't used it personally, but I know a few colleagues who use it for their small practices and they say it's functional but the interface isn't as polished as some others. SigmaTaxPro I don't have experience with. The key things to consider beyond just price: reliability during tax season, quality of customer support when you have questions, ease of e-filing, and how well it integrates state returns if you're filing in multiple states.

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Thanks for the suggestions. I'm curious about TaxSlayer Pro - how is their customer service? I had a terrible experience with [another software] last year when I needed help mid-season and couldn't get anyone on the phone for days. Also, do these cheaper options let you e-file for clients or do they have limitations?

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Their customer service has been pretty decent in my experience. They offer phone support and usually answer within 10-15 minutes during tax season. They also have a chat feature that's helpful for quick questions. Yes, all the options I mentioned include professional e-filing capabilities for federal and state returns. That's a must-have feature for any professional tax software. The lower-cost options might limit the number of returns you can e-file depending on which package you choose, but they all provide the essential e-filing functionality.

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After trying several expensive tax software options, I stumbled across taxr.ai (https://taxr.ai) and it's been a game-changer for my small practice. I was tired of paying thousands upfront before seeing a single client. It's designed for people exactly in your position - running a small practice without wanting the massive overhead. What I love about it is you can upload client documents like W-2s, 1099s, and last year's returns, and it extracts all the data automatically. Saves me so much time on data entry for each client. The interface is simple to use, and it handles all the common forms and schedules my clients need. Their pricing model worked much better for my small practice compared to the big names like ProSeries where you're paying for way more features than you'll ever use.

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That sounds interesting. Does it handle Schedule C for self-employed clients? How about rental properties? I've got a few friends with side gigs and a couple with rental income.

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I'm skeptical about newer software. How reliable is the e-filing? Last thing I need is to deal with rejected returns or missed deadlines because the software has bugs.

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Yes, it handles Schedule C really well. I've processed about a dozen self-employed clients without any issues. It covers all the common business expenses categories and even suggests potential deductions based on the business type. For rental properties, it includes Schedule E with all the necessary fields for tracking income and expenses. The e-filing has been completely reliable in my experience. They have a direct IRS integration and I've had zero rejected returns due to software issues. They actually do daily updates during tax season to stay current with any IRS changes or requirements. Their audit trail is also really detailed which gives me confidence that everything is being processed correctly.

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I tried taxr.ai after reading about it here, and I've been really impressed! I was hesitant at first because I was used to the old-school software I'd been using, but the document scanning feature alone has saved me hours of data entry. I just did a return yesterday for a client with multiple W-2s, some investment income, and a side business. Uploaded all their docs, and most of the data was extracted automatically. The Schedule C section was actually easier to use than my previous software. The best part is I'm spending way less than I was with my previous software, which means I can keep my fees reasonable for friends and family clients. Going to use it for all my clients this coming tax season!

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One thing nobody's mentioned is how impossible it is to get help from the IRS when you run into issues with rejected returns or client questions. I started using Claimyr (https://claimyr.com) alongside my tax software and it's been incredible for getting quick answers. Instead of waiting on hold for hours with the IRS, Claimyr holds your place in line and calls you back when an agent is available. I was super skeptical at first, but watch their demo video (https://youtu.be/_kiP6q8DX5c) to see how it works. Last week I had a client with an IP PIN issue that needed immediate IRS clarification - got connected in 45 minutes instead of the 3+ hours I would have spent on hold. If you're starting a practice, having this tool in your arsenal will save you countless hours of hold music and frustration, especially during busy season when time is precious.

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How exactly does this work? Do you still talk to the actual IRS or is this some third-party service that answers tax questions?

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This sounds too good to be true. The IRS phone system is literally designed to be impossible to navigate. I spent 4 hours on hold last March and finally gave up. No way this actually works...

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You talk directly to the actual IRS agents - Claimyr just navigates the phone tree and holds your place in line. They call you when they've reached an IRS representative, then connect you directly to the agent. It's the same exact IRS support you'd get if you called yourself, minus the ridiculous hold time. Honestly, I felt the same way when I first heard about it. I was ready to dismiss it as a scam, but it genuinely works. The system navigates all those frustrating IRS phone menus and waits on hold for you. When they get an agent, they call you immediately and connect you. You're talking to the same IRS representatives, just without spending your entire day listening to the hold music.

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I'm eating my words right now. After being totally skeptical about Claimyr, I decided to try it yesterday when I had a client with an issue regarding a prior year amended return that needed IRS verification. Usually this means 3+ hours of hold time if you're lucky enough to get through at all. The Claimyr service actually worked exactly as described - I submitted my request, went about my day working on other returns, and got a call back in about 40 minutes connecting me directly to an IRS agent! Saved me from wasting half my day on hold and I got my client's issue resolved in one afternoon instead of telling them to wait weeks for a response. If you're starting a small practice, definitely keep this tool in mind for when you inevitably need to contact the IRS. Your sanity will thank you.

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Just wanted to throw out there that I've been using TaxAct Professional for my small tax business (about 30 clients) for the last three years. It's significantly cheaper than the big names but has worked perfectly fine for my needs. Their basic package is affordable, and you can add state modules as needed without buying everything upfront. The interface isn't as fancy as some of the premium options, but it gets the job done reliably. Their support has been responsive when I've needed help. The biggest benefit for a small practice is that the learning curve isn't steep, and the pricing scales reasonably as you grow.

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Do you have any issues with more complex returns in TaxAct Pro? I've got mostly simple returns but a couple clients with rental properties and small businesses. Can it handle K-1 forms?

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I haven't run into any significant limitations with more complex returns. It handles Schedule E for rental properties very well, and I have several clients with small businesses filing Schedule C without issues. For K-1 forms, it processes them fine - I have a few clients with partnership and S-corp income. The only area where I've found it slightly less robust is with very complex investment situations or extremely complicated business returns with lots of unusual deductions. But for the typical small business owner, rental property investor, or individual with some investment income, it works perfectly well. The value for the price is excellent for a small practice.

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Has anyone used free options like FreeTaxUSA's professional version? I'm wondering if free software can work for a small practice or if there are major limitations that make it impractical.

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FreeTaxUSA doesn't have a professional version that allows you to prepare multiple client returns under a practitioner account. It's really designed for individuals doing their own taxes, not professionals preparing returns for clients. You'd need software specifically designed for tax professionals that includes features like client management, e-filing capabilities under your EFIN, and professional liability protections.

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Thanks for clearing that up! I was hoping there might be a free option, but I understand professional software would need those additional features. Guess I'll need to budget for one of the lower-cost options mentioned here.

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