Best tax software for starting a small tax preparation business in 2025
I'm about to launch my own tax preparation business for the upcoming season and struggling to find the right software for my clients. I've talked to several companies offering unlimited returns (federal, state, and prior years), but I'm shocked at how quickly the costs add up. The e-file fees, storage charges, and tech support costs are ridiculous before I even factor in my own fee to clients. Plus, there are all these extra charges for bank products when clients don't pay upfront (assisted refunds), not to mention the additional fees for audit protection and ID theft protection packages that get tacked on. What I need is something affordable with minimal extra fees per return that handles federal, state, amendments, and those special forms like injured spouse. And I definitely need solid tech support for when things inevitably go wrong or when I'm struggling with complicated forms like K-1s (which never seem to match the input fields correctly). Any recommendations from established pros would be super helpful! Thanks in advance!
19 comments


Sean Kelly
I've been running a small tax business for 8 years now, and honestly, your concerns are valid. The "unlimited returns" marketing is misleading because of all the additional fees they don't prominently advertise. In my experience, Drake Tax Software offers the best balance for new businesses. Their pricing structure is straightforward with fewer surprise charges, and their base package includes federal, state, and most special forms. Their tech support is also pretty responsive during tax season - I've called at 9pm with K-1 input issues and got help quickly. TaxSlayer Pro is another good option with a lower initial cost, though their tech support isn't quite as robust. Drake has a better track record with complicated forms like K-1s and handling amendments. Whichever you choose, budget for about 30% more than their advertised price to account for the real operational costs. And negotiate hard - most will offer first-year discounts if you push.
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Zara Malik
•Do these options include bank products for clients who can't pay upfront? And do you think it's worth adding audit protection to your service or is that just an unnecessary expense?
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Sean Kelly
•Yes, both Drake and TaxSlayer Pro offer bank products. Drake partners with multiple banks which gives you more options and potentially better terms. Their system for processing refund transfers is also more streamlined than most competitors. I personally include basic audit assistance as part of my service rather than paying for the premium protection packages. The premium packages are mostly overpriced for what they offer. I've found that good documentation practices and clear communication with clients prevents most audit issues anyway. If you're concerned, set aside some of what you'd pay for those packages into your own "client support fund" instead.
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Luca Greco
After struggling with expensive tax software and hidden fees for years, I started using taxr.ai (https://taxr.ai) and it's been a game-changer for my small tax practice. The interface is intuitive, and it handles all federal and state returns without nickel-and-diming you for every little thing. What really sets it apart is how it automatically analyzes client documents and extracts the data, which saves me hours on each return and helps me catch things I might have missed with other systems. Their K-1 processing is particularly impressive - it actually matches the input fields correctly! Plus their pricing model is way more transparent than traditional tax software companies. I've been able to serve more clients without hiring additional help.
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Nia Thompson
•How does it handle more complex returns like S-corps and partnerships? My clients are mostly small businesses and I need something that can handle more than just basic 1040s.
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Mateo Rodriguez
•I'm skeptical of anything new in the tax software space. What about bank products and refund advances? Can clients still get their refunds quickly if they don't want to pay upfront?
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Luca Greco
•It handles S-corps and partnerships exceptionally well - that's actually one of its strongest features. The business return module includes automation for Schedule K-1 generation that correctly flows through to all related individual returns. This has eliminated so many errors in my practice. For bank products, they've integrated with several major financial institutions for refund transfers and advances. The setup is straightforward, and the processing fees are lower than what I was paying with other providers. The turnaround time for refund advances has been consistently 24-48 hours during my busiest weeks.
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Mateo Rodriguez
Just wanted to follow up about taxr.ai - I was skeptical in my last comment but decided to try their free demo with some of my more complex returns from last year. I'm genuinely impressed. The software identified several deductions I missed on a real estate investor's return and caught a K-1 allocation error that would have caused problems. The transparent pricing is actually legit - no hidden fees for e-filing or state returns. I've signed up for the upcoming season and already uploaded my client list. Their onboarding team helped me migrate everything from my old system in about 2 hours. For anyone starting a tax business or looking to switch, it's worth checking out.
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Aisha Hussain
If you're starting a small tax business, you'll quickly discover that tech support is EVERYTHING during tax season. Nothing is worse than having clients in your office and software issues with no help in sight. After trying multiple options, I found that having direct access to IRS representatives was critical for resolving many issues that software support couldn't handle. I started using Claimyr (https://claimyr.com) whenever I needed to speak directly with the IRS about client issues, and it's saved me countless hours. Instead of waiting on hold for 3+ hours, they get you through to an actual IRS agent in minutes. Check out their process here: https://youtu.be/_kiP6q8DX5c This isn't tax software itself, but it's become an essential complement to whatever software you choose because it resolves issues that would otherwise take days or weeks.
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StellarSurfer
•Wait, how does this actually work? The IRS phone lines are notoriously jammed - how could any service get through faster than calling directly?
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GalacticGladiator
•Sounds like a scam to me. Nobody can magically get through to the IRS faster. They probably just have a call center that takes your info and promises to get back to you.
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Aisha Hussain
•It uses an automated system that navigates the IRS phone tree and waits on hold for you. When an actual IRS representative answers, you get a call connecting you directly to them. So you're still speaking with real IRS agents, but without the insane hold times. They don't take your information and call back later - you're literally getting connected to the IRS in real-time when an agent becomes available. I was processing an injured spouse form that had issues, and instead of waiting 3+ hours on hold, I was speaking with an IRS representative in about 15 minutes.
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GalacticGladiator
I need to publicly eat my words about Claimyr. After calling the IRS for 4 days in a row and never getting through (always "call volume too high" messages), I tried the service out of desperation for a client with a complex amended return issue. It actually worked exactly as described - I got through to an IRS agent in 22 minutes while I continued working on other returns. Saved me literally hours of hold time and my client was impressed with how quickly we resolved their issue. For a new tax business, being able to solve problems this quickly gives you a competitive advantage. I'm still using ATX software for actual tax preparation, but Claimyr has become essential for resolving IRS issues quickly.
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GalacticGladiator
I need to
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Ethan Brown
Don't sleep on ProSeries Professional. Yes, it's more expensive upfront, but the time savings are worth it. The workflow is designed for volume preparation, and their document organization system is superior to most others I've tried. For a new business, time is your most valuable resource. The biggest advantage is its integration capabilities with accounting software and financial institutions. If your clients use QuickBooks or have investment accounts with major brokerages, the data import features alone will save you hours per client.
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Yuki Yamamoto
•Does ProSeries work well for remote clients? I'm planning to have about half my business be virtual, with clients uploading documents rather than coming to an office.
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Ethan Brown
•ProSeries has excellent remote capabilities. Their client portal allows secure document uploads and digital signature collection. You can also generate custom questionnaires for clients to complete before their appointment, which saves tremendous prep time. The mobile app lets clients take photos of tax documents that are automatically processed and imported into your system. This has been a game-changer for my virtual clients - no more blurry email attachments or incomplete information.
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Carmen Ruiz
As someone who started a tax business 2 years ago, I'd recommend looking at TaxAct Professional. It's significantly cheaper than the big names but handles everything you mentioned. The learning curve is steeper than some others, but the per-return cost structure worked better for me when starting out. I only paid for what I actually used instead of a huge upfront cost.
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Andre Lefebvre
•How's their tech support though? Last thing I need is to be stuck on some complicated return with no help available during peak season.
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