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Ask the community...

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Nia Johnson

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Has anyone here actually had success getting the penalties reduced? I'm amending several years and looking at almost as much in penalties as the original tax! This is so frustrating, especially since I'm trying to do the right thing by amending.

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CyberNinja

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Yes! I was able to get my penalties reduced by calling and explaining that I had reasonable cause - in my case, I had medical issues during the original filing period and didn't have all the correct information. They reduced the penalties by about 70%. They were surprisingly understanding once I actually got to talk to someone.

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I've been through this exact scenario with a 2018 amended return that resulted in owing about $4,200 additional. Here's what I learned from the experience: The good news is that since you filed your original 2019 return on time, you won't face the failure-to-file penalty on your amended return. That's a huge relief because that 5% monthly penalty can add up fast. However, you will owe: - Failure-to-pay penalty: 0.5% per month on the unpaid tax from April 15, 2020 (or July 15, 2020 if you had the COVID extension) until paid - Interest: This compounds daily and the rates have fluctuated quite a bit since 2020 For context, my penalties and interest on that $4,200 ended up being about $1,800 total by the time I paid in late 2022. The interest was actually the bigger component since it had been accumulating for several years. One tip: when you file Form 1040X, make your best estimate of penalties and interest and pay it with the return. Even if you're slightly off, it shows good faith and stops the clock on further accumulation. The IRS will adjust and either refund any overpayment or bill you for any shortage. Also consider requesting First Time Penalty Abatement if you qualify - it can eliminate the failure-to-pay penalty portion, though not the interest.

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Mei Liu

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This is really helpful, thanks for sharing your actual experience with the numbers! I'm curious - when you say you made your "best estimate" of penalties and interest, how did you calculate that? Did you use any specific tools or formulas, or just rough math? I'm trying to avoid underpaying significantly since I don't want to deal with additional bills later.

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IRS Transcript Updated: 571 Code Appears 09/30 After 6-Month Refund Freeze (810) from March to September

Anyone seeing movement on their transcripts? Mine just updated with a 571 code (Resolved additional account action) dated 09-30-2024 after having a 570 hold (Additional account action pending) from 09-23-2024. Been checking non-stop and finally see something different. My timeline has been: TRANSACTIONS CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT 150 Tax return filed 20243605 09-23-2024 $ 30211-466-09758-4 806 W-2 or 1099 withholding 04-15-2024 -$ 810 Refund freeze 03-28-2024 570 Additional account action pending 09-23-2024 571 Resolved additional account action 09-30-2024 This Product Contains Sensitive Taxpayer Data I've been sitting here refreshing the IRS website every day since March when I got hit with that 810 Refund freeze code dated 03-28-2024. I was starting to think my refund would never process. Now I'm finally seeing movement in cycle 20243605. The 571 code just appeared today, which I understand means they've resolved whatever issue was holding up my return. I've been stuck with that 570 code (Additional account action pending) since 09-23-2024, so this feels like progress. Does anyone know how long after a 571 code appears that refunds typically process? Will they just lift the 810 freeze automatically now? My transcript shows both the original filing (code 150) and my withholding credit (806) from 04-15-2024, but no DDD (Direct Deposit Date) yet. Is anyone else seeing updates like this? Anyone had the same codes resolve recently? I'm cautiously optimistic but don't want to get my hopes up too much after waiting for 6+ months.

Melody Miles

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Congrats on finally seeing that 571 code! That's huge progress after being stuck since March. I had a similar freeze situation that lasted about 5 months before getting the 571. In my experience, once that code appears, you're usually looking at 1-2 weeks max before the 846 (refund issued) shows up. The fact that your 570 and 571 are only a week apart is actually really good news - means they worked through whatever was holding it up pretty quickly once they got to your case. With your cycle ending in 05, definitely keep checking Friday mornings when transcripts update. You've made it through the worst part - hang in there! šŸ™

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This is so reassuring to hear! 1-2 weeks after the 571 sounds like exactly what I was hoping for. It's crazy how everyone's experiences are so similar once that code appears. I never realized how much of a difference it makes to hear from people who've actually been through this exact situation. After months of googling and getting conflicting information, having real timelines from this community has been a lifesaver. I'm definitely going to be refreshing that transcript Friday morning! Thanks for the encouragement - feels good to know I've made it through the hardest part šŸ™

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Congratulations on finally seeing that 571 code! After being stuck with an 810 freeze since March, this must feel like such a huge relief. I went through something very similar last year - had my refund frozen for about 4 months before the 571 appeared. In my case, I got the 846 (refund issued) code exactly 10 days after the 571 posted. The fact that your 570 and 571 codes are only one week apart is actually a really positive sign - it means once the IRS got to reviewing your case, they were able to resolve whatever issue was there pretty quickly. Your cycle ending in 05 means you're on weekly updates, so definitely check your transcript Friday morning when they typically refresh. After waiting 6+ months, you're so close to the finish line! Based on what I've seen in this community, most people see their 846 code within 1-2 weeks after the 571 appears. Keep us posted when you get that DDD - we're all rooting for you! šŸ¤ž

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Ryan Young

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Based on your situation, yes you can definitely deduct the router! Since you have a dedicated home office and use it exclusively for business, you have solid ground for this deduction. For a router, you'll likely want to use Section 179 to deduct the full cost this year rather than depreciating it over 5 years - it's simpler and makes more sense for smaller purchases like this. The mixed personal/business use is totally normal and expected. Just estimate what percentage is business use (sounds like it could be substantial given your work requirements) and deduct that portion. Keep your receipt and document your reasoning for the percentage - maybe track your usage for a week or consider business hours vs. total internet usage time. One tip: don't forget you can also deduct the business portion of your monthly internet bill ongoing, not just the router itself. Many self-employed folks miss that recurring deduction. Since you mentioned being careful about not crossing lines, you're taking exactly the right approach. The key is having reasonable estimates you can justify if asked, which it sounds like you definitely can given your dedicated office space and work requirements.

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Ezra Bates

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This is really helpful advice, thank you! I hadn't even thought about deducting the monthly internet bill portion - that could add up to significant savings over the year. Quick question though: when you mention "track your usage for a week," are you talking about actual data usage or just time spent? I'm wondering if there's a way to see how much bandwidth my work activities use versus streaming Netflix in the evenings.

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Good question! I was referring more to time-based tracking rather than data usage, since the IRS generally looks at reasonable business use rather than technical bandwidth metrics. For example, you could track something like: "Monday-Friday 9am-5pm dedicated work time, plus Tuesday/Thursday evenings 7-9pm for client calls = 42 hours business use out of maybe 70 total hours online per week = 60% business use." That said, if you want to get more technical, many routers have built-in usage monitoring where you can see which devices (work laptop vs personal phone/TV) use the most data. But honestly, a time-based estimate is usually sufficient and easier to document. The IRS wants to see you made a reasonable effort to separate business from personal use - they're not expecting you to become a network engineer! Keep it simple and defensible. Your method of calculation matters less than being able to explain your reasoning if asked.

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Evelyn Kim

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Great question! As a fellow self-employed person, I can confirm that router purchases are definitely deductible business expenses when you work from home. Since you have a dedicated home office and rely on internet for client work, you're in a strong position to claim this. A few things to keep in mind: - For most home routers (under $2,500), you can deduct the full cost this year using Section 179 expensing - Since you use it for both business and personal, calculate a reasonable business percentage - maybe based on work hours vs. total daily internet usage - Document your reasoning and keep that receipt! Don't forget about your monthly internet bill too - you can deduct the business portion of that every month going forward. That often adds up to more savings than the one-time router purchase. The fact that you're being thoughtful about staying within the rules shows you're on the right track. With your dedicated office space and legitimate business need for reliable internet, this is exactly the type of expense the deduction is meant for.

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This is really solid advice, especially about the monthly internet bill deduction - I hadn't considered that ongoing expense! I'm new to being self-employed and still learning about all the deductions I might be missing. Quick question: when you calculate the business percentage for monthly internet, do you use the same percentage every month or should I be tracking it monthly? My work schedule can vary quite a bit depending on client projects.

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Jessica, I completely understand your panic - being asked to make this choice without proper guidance on your first week is really stressful! As someone who's been through similar confusion with employment classifications, I want to echo what everyone else has said: this really shouldn't be your decision to make. Your employer is legally required to determine your exempt/non-exempt status based on specific criteria under the Fair Labor Standards Act - your job duties, salary structure, and level of independent decision-making authority. The fact that they're leaving this up to you suggests either a poorly designed onboarding system or a gap in their HR knowledge. Since you have that deadline tomorrow, here's my practical advice: 1. **Check your hiring documents first** - Your offer letter or job description might already specify whether you're hourly/salaried or even state your classification directly. 2. **Send an email tonight** - Reach out to your supervisor and HR saying something like: "I'm completing my payroll forms and want to ensure I select the correct exempt/non-exempt classification. Could you please confirm which applies to my position as [job title]? I want to make sure everything is compliant and accurate from day one." 3. **If you must choose without guidance** - Go with "non-exempt" as the safer default. Most employees fall into this category, and it's better to potentially get overtime pay you weren't supposed to receive (easily correctable) than to miss overtime pay you're legally entitled to. 4. **Document your efforts** - Save any emails showing you tried to get clarification but were required to choose without proper guidance. Don't worry about seeming inexperienced by asking - this actually shows you're detail-oriented about compliance issues, which any good employer will appreciate. This can be corrected later if needed, so try not to let it keep you up at night. Focus on doing great work in your new role - that's what really matters!

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Nathan Dell

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Anastasia's advice is really comprehensive and spot-on! Jessica, I want to add one more perspective as someone who just started a new job last month and faced a similar situation. The stress you're feeling is totally valid, but try to remember that this kind of administrative confusion happens more often than you'd think, especially at smaller companies or those with less sophisticated HR systems. One thing that really helped me was realizing that by asking for clarification, I was actually helping my employer avoid potential compliance issues down the road. Misclassification can lead to Department of Labor investigations, back pay obligations, and penalties - so you're doing them a favor by flagging this ambiguity early. If your supervisor seems annoyed by your question (which would be unusual), you can frame it as "I want to make sure I'm classified correctly to avoid any payroll complications for the company." This shows you're thinking about their interests too, not just your own confusion. Also, don't feel like you need to become an expert on FLSA regulations overnight. Even HR professionals sometimes struggle with borderline classification cases - that's why there are employment lawyers who specialize in this stuff! Your job is to do good work in your role, not to be a compliance expert on day one. You've got this, and this will all be sorted out soon!

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Jessica, I can definitely understand the stress you're feeling about this deadline! As someone who's helped numerous employees navigate classification issues, I want to reassure you that you're asking the right questions and handling this responsibly. Everyone here has given you excellent advice about this being your employer's legal determination rather than your personal choice. Since you're under time pressure, let me offer one additional resource that might help: if you do end up needing to make a quick decision tonight, the Department of Labor has a basic fact sheet (Fact Sheet #17A) that outlines the main criteria for exempt vs non-exempt status in simple terms. You can find it on their website at dol.gov. The key things to look for in your situation: - Are you paid a fixed salary regardless of hours worked? - Do your job duties involve significant independent judgment and discretion? - Does your role involve managing others or making important business decisions? If any of these don't clearly apply to your position, non-exempt is likely the correct choice. But I'd still strongly encourage you to send that email tonight requesting clarification from your supervisor or HR. You could even mention that you found conflicting information online and want to ensure you're selecting the option that's compliant with your company's policies. Remember, this shows initiative and attention to detail - qualities any employer values in a new hire. You're going to do great in this new role!

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Paolo Marino

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This is really helpful additional guidance! I especially appreciate you mentioning the specific DOL fact sheet - having an official resource to reference makes me feel more confident about understanding the criteria. The three key questions you outlined are much clearer than some of the technical explanations I found when I tried googling this earlier. Jessica, I think AstroAdventurer's point about framing your email as "I found conflicting information online and want to ensure compliance with company policies" is brilliant - it explains why you're asking without making it seem like you should have known the answer already. As someone who also tends to overthink things when starting a new job, I want to remind you that it's totally normal to have questions about HR processes, especially when they involve legal classifications like this. The fact that you're being thorough about it rather than just guessing shows exactly the kind of careful attention to detail that employers want to see from new hires. You've got tons of great advice in this thread now, and I'm confident you'll get this sorted out. Don't let this one administrative hiccup overshadow what should be an exciting time starting your new role!

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I've been lurking on this thread for a while and finally decided to create an account just to say thank you to everyone who shared their experiences! I was in the exact same situation - filed in February, stuck with "still processing" for months, and getting absolutely nowhere with the phone system. After reading through all the advice here, I tried the payment line approach yesterday morning at 7:10am Eastern. I was honestly skeptical it would work, but I got through to a real person in just 18 minutes! The representative was incredibly helpful and discovered that my return was held up because I had claimed the Child Tax Credit and they needed to verify some information. She was able to see that all my documentation was actually correct and released the hold immediately. She said I should see my refund ($4,100) within 2-3 weeks, and she put detailed notes on my account about our conversation. What really struck me was how straightforward it was once I actually got to talk to a human being. All those weeks of stress and wondering what was wrong, and it turned out to be a simple verification issue that took 5 minutes to resolve once someone could actually look at my account. For anyone still struggling - the strategies shared in this thread absolutely work. Have your last year's AGI ready (that was the main thing she asked for to verify my identity), call early in the morning, and don't be afraid to use the payment line approach. These people genuinely want to help once you can reach them!

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Dylan Baskin

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Wow, congratulations on getting through and getting your refund issue resolved! Your success story is exactly what I needed to hear right now. An 18-minute wait versus the hours I've been spending on hold is just incredible. The Child Tax Credit verification issue you mentioned is probably affecting a lot of people - it's so frustrating that these routine credit claims can trigger holds that leave us completely in the dark about what's happening. But it's reassuring to know that once you reach the right person, these issues can often be resolved quickly. I'm definitely going to try the same approach next week. Having that specific verification detail about needing last year's AGI ready is super helpful. It sounds like that's the main security question they ask to confirm your identity before they can discuss account details. Thanks for taking the time to create an account just to share your experience! These real success stories are what keep the rest of us motivated to keep trying instead of just giving up and waiting indefinitely. Hopefully that $4,100 shows up even sooner than the 2-3 week estimate they gave you!

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Nia Williams

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This is such an encouraging success story! I've been hesitant to try some of these strategies because they seemed too good to be true, but seeing so many people actually get results is really motivating. The fact that you got through in just 18 minutes and had your issue resolved immediately shows how much of this delay is just about getting past the phone system barrier rather than actual problems with our returns. The Child Tax Credit verification issue you mentioned is probably happening to tons of people right now. It's crazy that something as routine as claiming a legitimate tax credit can put your refund in limbo for months, especially when the IRS system gives you no indication that's what's causing the delay. I'm dealing with a similar situation - filed early, been waiting forever, and that useless "still processing" message tells me absolutely nothing. Reading your experience gives me confidence to actually try the payment line approach instead of just continuing to wait and hope something changes on its own. Thanks for sharing such detailed information about what the representative asked for and how the process worked. Having that last year's AGI ready seems to be the key piece of verification they need. Fingers crossed your $4,100 shows up even faster than their 2-3 week estimate!

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I completely feel your frustration! I was in almost the exact same situation a few months ago - filed in February, stuck with that infuriating "still processing" message, and couldn't get through to a human no matter what I tried. Reading through all these comments, it's clear the payment line strategy really works for most people. What finally worked for me was calling 800-829-1040 at 7:15am Eastern on a Thursday, selecting the payment options instead of refund inquiry, and getting connected in about 20 minutes. The representative was super helpful and discovered my return was flagged because I had claimed the American Opportunity Tax Credit and they needed to verify my enrollment status. She was able to confirm my information was correct and released the hold immediately. My refund ($2,950) actually showed up 12 days later - much faster than their initial 3-week estimate! The key things that helped: having my SSN, last year's AGI, and expected refund amount ready before calling, being honest but polite about needing refund help even though I called the payment line, and asking her to put detailed notes on my account about our conversation. Don't lose hope! That $3,200 is definitely worth the effort, especially with medical bills involved. The system is broken but there are real people who genuinely want to help once you can get through to them. Try the early morning payment line approach - it really does work!

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Payton Black

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This is incredibly encouraging! Your success with the American Opportunity Tax Credit verification issue really resonates with me - I claimed that credit too and I'm wondering if that might be what's holding up my refund as well. It's so frustrating that these legitimate education credits can trigger manual reviews that leave us completely in the dark for months. The timing you mentioned (7:15am Eastern on Thursday) seems to be right in that sweet spot that multiple people have found successful. I'm definitely going to try that exact approach next week. Having all the verification information organized beforehand - SSN, last year's AGI, and expected refund amount - sounds crucial for making the call go smoothly once you actually get through. What really gives me hope is that your refund showed up in just 12 days instead of the 3 weeks they estimated. That suggests once they actually look at these flagged returns, many of them can be resolved much faster than their conservative estimates. Thanks for adding another success story to this thread! Between the payment line strategy and the early morning timing, it seems like there's a real formula here that works. I'm feeling much more optimistic about finally getting some answers about my delayed refund instead of just waiting indefinitely.

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