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Jenna Sloan

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I'm dealing with this exact same nightmare right now! Got my 5071C letter three weeks ago and have been calling that number religiously every day. The automated system just immediately says "we cannot take your call at this time" and hangs up - no hold option, no queue, nothing. What's really frustrating is that I actually need to file an amended return this year too, but I can't do anything until this identity verification mess gets sorted out. My tax preparer said this is becoming incredibly common and the IRS is just completely overwhelmed. I'm going to try some of the suggestions here - the early morning calling strategy and maybe even one of those callback services people mentioned. At this point I'm willing to try anything because I'm losing sleep over this. Thanks for posting this because at least I know I'm not the only one stuck in this bureaucratic nightmare!

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Zara Ahmed

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I feel your pain! I went through this exact situation a few months ago and it was absolutely maddening. The "we cannot take your call" message with the immediate hang-up is the worst part - at least with other IRS lines you get put on hold for hours, but with the 5071C line it's just a brick wall. A few things that helped me: First, definitely try calling right at 7am EST - I mean have your phone dialing at 6:59:59. The system seems to reset overnight and those first few minutes are your best shot. Second, if you have access to multiple phone lines (landline, cell, work phone), try calling from different numbers simultaneously. And third, consider the in-person appointment route that @Mateo Hernandez mentioned - even if it takes a while to get an appointment, at least you ll'have a guaranteed resolution date. The amended return situation makes this even more stressful since everything is on hold until the identity verification is complete. Hang in there - you will get through eventually, but I know how helpless it feels when you re'in the thick of it!

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I went through this exact same situation about 6 months ago and I completely understand your frustration! The 5071C verification line is notorious for being impossible to reach. Here's what finally worked for me: I discovered that the IRS actually has multiple phone numbers that can handle identity verification, not just the one on your letter. Try calling the main IRS customer service line at 1-800-829-1040 and when you get through (which is still difficult but easier than the 5071C line), explain that you have a 5071C letter and need identity verification. They can often transfer you directly to the right department or sometimes even handle it themselves. Also, make sure you're calling from the phone number that's associated with your tax return. The IRS systems sometimes flag calls from unrecognized numbers, which might be contributing to the immediate hang-ups. One more tip - if you have a tax professional who prepared your return, they might have a dedicated practitioner line they can use to help resolve this faster. It's worth asking them about it. Don't give up! I know it feels hopeless but you will eventually get through. The identity theft protection is actually working as designed - it's just unfortunately creating a huge bottleneck for legitimate taxpayers like yourself.

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This is really helpful advice! I had no idea there were other numbers that could handle identity verification. I've been so focused on that specific 5071C line that I didn't think to try the main customer service number. Quick question - when you called 1-800-829-1040, did you have to go through all the automated menu options first, or is there a way to get to a human faster? I'm worried about getting stuck in phone tree hell and then having them tell me I need to call the original number anyway. Also, you mentioned calling from the phone number associated with your tax return - is that the number you put on your actual tax forms, or the one the IRS has on file from previous years? I'm not sure which number they'd be expecting. Thanks for giving me some hope that there might be other ways to resolve this!

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Harmony Love

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Don't forget to check if you qualify for any tax treaty benefits! The high-tax kickout rules still apply, but sometimes tax treaties between the US and the foreign country have special provisions about how certain types of income are categorized or credited. For example, I have income from Canada and the US-Canada tax treaty has specific rules about pensions and social security that affected how I filled out my Form 1116. Might be worth looking into depending on which country your foreign income is coming from.

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Rudy Cenizo

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This is great advice. I had income from the UK last year and the US-UK tax treaty saved me tons on my foreign tax credit calculation. One question though - if the tax treaty gives special treatment to certain income, does that happen before or after you apply the high-tax kickout rules?

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Just wanted to share my experience after dealing with a similar high-tax kickout situation last year. The key thing that helped me was creating a simple spreadsheet to track each source of foreign income separately before even touching Form 1116. I listed each type of income (interest, dividends, capital gains, etc.), the country it came from, the foreign tax paid, and calculated the effective foreign tax rate for each. This made it crystal clear which items needed to be "kicked out" to general category vs staying in passive. One thing I learned the hard way - make sure you're calculating the effective rate correctly. Don't just look at the statutory tax rate of the foreign country. You need to divide the actual foreign tax YOU paid by the actual foreign income YOU received. Sometimes withholding taxes, tax credits in the foreign country, or other adjustments can make your effective rate different from what you'd expect. Also, keep really good records of your calculations because if the IRS questions your categorization later, you'll want to be able to show exactly how you determined which income belonged in which category.

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Luca Bianchi

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This spreadsheet approach is brilliant! I wish I had thought of this before diving into the forms. Quick question - when you're calculating that effective rate, do you include ALL foreign taxes paid on that income or just the income tax portion? For example, if I paid both income tax and some kind of foreign capital gains surtax, do both get included in the numerator when calculating the effective rate?

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Sunny Wang

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I've been following this thread and want to add some additional perspective as someone who's been running a mobile pet care business (dog walking and pet sitting) for over 6 years. Everything everyone is saying here is absolutely correct! The confusion often comes from general tax advice that doesn't account for the unique nature of mobile service businesses. For pet sitting, your service literally cannot be performed anywhere except at the client's location - this is what makes all the difference in the IRS rules. A few additional tips from my experience: - I use a simple mileage tracking app that automatically records my trips, which has been a lifesaver during tax season - Don't forget to track mileage for those quick trips to grab supplies between clients (pet stores, gas stations, etc.) - those add up! - If you ever need to return to a client's house later the same day (forgot keys, emergency visit, etc.), that's additional business mileage too The peace of mind is worth it - I've never had any issues with the IRS regarding my mileage deductions, and they typically represent about 25-30% of my total business expenses. Your detailed record-keeping approach is exactly right, and your CPA will definitely confirm what everyone here is telling you. You're asking all the right questions and being appropriately careful - that's going to serve you well as your business grows!

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Thank you so much for these additional tips! As someone just starting out, I hadn't thought about tracking those supply runs between clients - that's really smart advice. I do make frequent stops at PetSmart and local pet stores to grab treats or supplies, and you're right that those miles definitely add up over time. The automatic mileage tracking app suggestion is also great - I've been doing it manually but an app would probably be more accurate and save me time. Do you have a specific app you'd recommend, or are most of them pretty similar? It's so encouraging to hear from someone with 6 years of experience who's never had issues with IRS regarding mileage deductions. Knowing that mileage typically represents 25-30% of your business expenses really puts into perspective how significant this deduction can be for mobile pet care businesses. Your point about emergency return trips is something I never would have considered - I did have to go back to a client's house once last month when I accidentally took their house key with me. Good to know that counts as business mileage too! Thanks for sharing your expertise - this whole thread has been incredibly educational for a new business owner like me.

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As someone who's been through this exact situation with my mobile tutoring business, I completely understand your confusion! The good news is that you're absolutely on the right track with tracking all your mileage from home to clients. For mobile service businesses like pet sitting, the IRS treats each client location as a temporary workplace since your services can only be performed at their homes. This means your drives from your home base (even if it's just a desk in your living room) to client locations are legitimate business miles, not commuting - regardless of whether you claim the home office deduction. The key distinction is that you don't have another regular place of business outside your home. Since pet sitting literally cannot be done anywhere except at the pet owner's residence, every trip from your home to provide services qualifies as business travel. I was initially worried about deducting single-client days too, but my tax preparer confirmed those miles are just as legitimate as multi-client days. The business purpose is the same - you're traveling to provide professional services. Keep that detailed tracking you're doing! Date, client, mileage, and business purpose is exactly what the IRS wants to see. Your March CPA appointment will definitely confirm this, but you can feel confident moving forward with those deductions. The mileage savings will likely be one of your biggest tax benefits as a mobile service provider. Don't let the conflicting advice stress you out - mobile businesses have different rules than traditional office-based businesses, and what you're doing is completely legitimate!

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This thread has been absolutely invaluable! As someone brand new to running a mobile service business, I was getting so overwhelmed by all the conflicting tax advice out there. Reading everyone's real-world experiences with mobile pet care, dog training, house cleaning, and tutoring businesses has given me the confidence I needed. The key insight that really clicked for me was understanding that our clients' homes ARE our workplace - we don't have a choice about where we provide our services. Unlike a consultant who might sometimes visit client offices but also works from their own office, pet sitting can literally only happen at the pet's location. I'm going to keep tracking every single mile from home to clients, including those single-appointment days that I was worried about. Knowing that experienced mobile business owners have successfully claimed these deductions for years, and even had them confirmed during audits, gives me so much peace of mind. Thanks to everyone who shared their experiences - this community is amazing for helping newcomers navigate these confusing tax situations! I feel so much more prepared for my CPA appointment now.

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Dylan Baskin

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@Yara Nassar - I see you've gotten some excellent advice here! I went through almost the identical situation last year (missed a 1099-NEC for about $2,800 from freelance writing work). The anxiety is totally understandable, but you're doing the right thing by addressing it promptly. A few practical tips from my experience: - Double-check that you have all your other tax documents before filing the 1040X. This is a good opportunity to make sure you didn't miss anything else. - Keep detailed records of when you mailed/e-filed the amendment for your own peace of mind - The "Where's My Amended Return" tool mentioned earlier is your friend - bookmark it and check periodically Regarding the financial impact, others have given you good estimates. In my case with similar income, I ended up owing about $650 total (income tax + self-employment tax + minimal interest). Not fun, but definitely manageable. The relief you'll feel once you get that 1040X submitted is worth it. The IRS processed mine without any issues and I got my refund adjustment (yes, I actually got a small refund after corrections!) in about 18 weeks. You're handling this exactly right - don't let the stress get to you too much!

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@Dylan Baskin Thanks for sharing your experience! It s'really helpful to hear from someone who went through this exact situation. I m'curious about something you mentioned - you said you actually got a small refund after corrections. How does that work when you re'adding income that wasn t'previously reported? Did you also catch some deductions or credits you had missed on your original return? I m'trying to mentally prepare for what my final bill might look like, so understanding how all the pieces fit together would be really reassuring. Also, 18 weeks for processing seems pretty reasonable given what others have mentioned about current IRS delays.

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@Yara Nassar - I can definitely relate to the stress you're feeling! I had a similar experience two years ago when I completely forgot about a 1099-NEC from some graphic design work I did. Found it months later stuffed in a drawer and had that same panic moment. The good news is that everyone here has given you solid advice - you only need the 1040X form, not a completely new 1040. What really helped me was organizing everything before I started filling out the form: my original return, the missed 1099-NEC, and a calculator to figure out the changes. One thing I'd add is to pay attention to the payment options when you file your 1040X. If you end up owing money (which you probably will), you can set up a payment plan with the IRS if you can't pay the full amount immediately. They're actually pretty reasonable about this - I was able to spread my payment over 6 months with minimal fees. The whole process took about 4 months for them to process mine, but the relief of having it done was immediate. You're being proactive about fixing this, which is exactly the right approach. Don't beat yourself up too much - this happens to more people than you'd think!

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Luca Russo

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Emma, you absolutely did the right thing by trusting your instincts! Those pressure tactics and demands for immediate signatures are huge red flags - legitimate tax professionals never rush you into making quick decisions about something as important as tax debt resolution. Since you've already frozen your credit (excellent move!), I'd also recommend getting an Identity Protection PIN from the IRS through your online account. It's free and provides an extra layer of security since they now have your SSN. This prevents anyone from filing fraudulent returns using your information. For your actual $8000 tax debt, definitely skip the middlemen and work directly with the IRS at 1-800-829-1040. Their Fresh Start Initiative offers reasonable payment plans - often as low as $25-50 monthly depending on your financial situation. You'll avoid the thousands these "relief" companies typically charge in fees. Also make sure to report this to the FTC at reportfraud.ftc.gov and to TIGTA (Treasury Inspector General for Tax Administration). Your report helps protect others from falling for these same tactics. Your quick thinking with the empty gift card instead of real payment info was brilliant - that probably saved you from immediate financial damage. You caught this before signing anything, which shows great judgment even under pressure. Thanks for sharing your experience to help others recognize these warning signs!

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Monique Byrd

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Emma, I'm so sorry you went through this scary experience, but you handled it absolutely perfectly! Those red flags you mentioned - the high-pressure tactics, demands for immediate signatures, and the "time sensitive" urgency - are textbook scam warning signs. Your instincts were spot on. Since you've already taken the smart step of freezing your credit, I'd also recommend contacting your state's Attorney General office to report this incident. Many states track these types of tax scams and can provide additional resources for identity theft protection. For your legitimate $8000 tax debt, definitely bypass any third-party companies and work directly with the IRS at 1-800-829-1040. The Fresh Start Initiative has made their payment plans much more accessible - you can often get monthly payments as low as $25-50 depending on your financial circumstances, without paying the massive fees these "relief" companies charge. Your quick thinking with the empty gift card instead of your real credit card was absolutely brilliant! That probably prevented immediate financial damage while you figured out something was wrong. Also consider setting up account monitoring with your bank and credit card companies, just to be extra safe. Most offer free alerts for any unusual activity on your accounts. You should feel proud of how you recognized those warning signs and trusted your gut before signing anything. Your story is going to help so many other people avoid falling for these same tactics!

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Yara Assad

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Emma, I'm so glad you shared this experience with the community! As someone new here, I've been reading through all these responses and it's incredible how much helpful advice everyone has provided. Your story is such a perfect example of how trusting your instincts can save you from a terrible situation. Monique's suggestion about contacting your state's Attorney General is really smart - I hadn't thought about that additional layer of protection and reporting. It's amazing how many different agencies track these scams and can help protect people. What really stands out to me is how you recognized something was wrong even when you were already stressed about owing taxes. That pressure to sign immediately would probably fool a lot of people who are panicking about their IRS debt. Your quick thinking with the empty gift card was absolutely genius! The fact that these scammers somehow knew you had actual tax debt is really concerning. It makes me wonder if they're getting leads from people who search for tax help online or fill out forms on certain websites. Going forward, it might be worth being extra cautious about where you enter personal information when researching tax solutions. Thanks for being brave enough to share this story - it's definitely going to help other people spot these red flags before they get taken advantage of. You really handled everything perfectly!

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