Just got this message on my account for my 2022 return on the IRS website. They're saying "We need additional information before we can process your tax return for Tax Year 2022" through the Taxpayer Protection Program. The message is dated April 01, 2023, and they want me to call 1-800-830-5084 between 7 a.m. and 7 p.m. local time for more information to verify my return. When I logged into the official IRS website (sa.www4.irs.gov), I saw a screen with "Verify Your Return" and "Additional Information Required" as the main headers. The full message reads: "We need additional information before we can process your tax return for Tax Year 2022. Please call the Taxpayer Protection Program at 1-800-830-5084 between 7 a.m. and 7 p.m., local time for further assistance. April 01, 2023" The message appears on an official United States Government website (it says "An official website of the United States Government" with "Here's how you know" text at the top). The IRS logo is displayed in multiple places on the page, and there's also a menu and what looks like an "AVA" option (possibly their virtual assistant). Has anyone dealt with this Taxpayer Protection Program verification process before? What kind of additional information did they ask for? Getting nervous about the delay and having to make this call to verify everything. I'm worried this might be related to identity theft protection or something similar since it's coming from their "Taxpayer Protection Program.

I faxed all my verification documents to the IRS two weeks ago and my transcript is still showing N/A. Anyone know how long it usually takes for them to process the docs and update the transcript? Getting worried since I need my refund.

I'm looking at my 2023 tax account transcript and I'm really confused about what it means for my refund status. The transcript shows I have a credit balance of -$13,902.00, but it's saying "No tax return filed." Here's what my Account Transcript shows: Form Number: 1040 Report for Tax Period Ending: 12-31-2023 Any minus sign shown below signifies a credit amount Account balance: -$13,902.00 Accrued interest: $0.00 As of: 04-15-2024 Accrued penalty: $0.00 As of: 04-15-2024 Account balance plus accruals (this is not a payoff amount): -$13,902.00 Exemptions: 01 ** Information from the return or as adjusted Filing status: Single Adjusted gross income: $61,106.00 Taxable income: $47,256.00 Tax per return: $395.00 SE taxable income taxpayer: $0.00 Total self employment tax: $0.00 Return due date or return received date (whichever is later): 04-15-2024 Processing date: 04-15-2024 TRANSACTIONS CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT No tax return filed This Product Contains Sensitive Taxpayer Data I'm really confused because the transcript shows all my tax information - my filing status as Single, AGI of $61,106.00, taxable income of $47,256.00, and tax per return amount of $395.00 - but then under transactions it says "No tax return filed." Why would it have all my detailed tax information if no return was filed? And what does the credit balance of -$13,902.00 mean in this context? Will I still get my refund? The processing date and return due date both show 04-15-2024, so maybe that's relevant? I'm just confused about what this transcript is telling me about my refund status.

Anyone from West Virginia still waiting on their refund? I claimed both CTC and EITC and haven't seen anything hit my account yet. Starting to get worried since bills are piling up. Wondering if its just me or if other WV folks are in the same situation.

Filed my taxes on January 23rd and still seeing absolutely nothing on my transcript. Its completely blank with no updates whatsoever. Been checking every week and nothing changes. Usually I'm cycle 05 based on previous years but starting to get worried about whats going on.