IRS

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  • Connect you to a human agent at the IRS
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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Kayla Morgan

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Did you file with any credits like Child Tax Credit or Earned Income Credit? Those automatically go through additional verification that delays processing. Also, have you checked whether Credit Karma actually transmitted your return successfully? Sometimes there can be transmission errors that aren't immediately apparent.

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James Maki

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I think maybe the IRS is just overwhelmed? I've heard they're still understaffed and using outdated systems from the 1980s...could that be why some returns take so much longer than others?

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Be careful about checking WMR too frequently! Last year I checked multiple times daily and my account got temporarily locked for "security reasons." Had to wait 24 hours to try again, and then had to verify my identity which added another 2 weeks to my processing time. The system flags frequent logins as potential unauthorized access attempts. The irony is that my obsessive checking actually CAUSED the delay I was worried about! 😭

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Married on Dec 31st, 2022 - Amended Return Rejected But IRS Won't Explain Why

Hola amigos of the tax world! šŸ˜… I have a situation that's making me want to pull my hair out (what's left of it anyway). My husband and I got married on December 31st, 2022 (talk about cutting it close, right?). We didn't realize that in the US you can file as married filing jointly even if you get married on the LAST DAY of the year. So we filed separately initially. We amended our 2022 return in February 2024 to change our filing status because it would mean a nice refund instead of my husband owing money. The original 2022 return was still processing when we submitted the amendment. Last summer we got a letter about the original return - something about my husband's HSA documentation being incorrect. We provided evidence that the money was properly used for health expenses, all good. In December, the IRS website showed our amended return was completed and we'd get a letter. What we actually got was a notice saying we don't owe anything plus a tiny $16 check. Woo-hoo, big spenders at the IRS! šŸŽ‰ My husband called the IRS and the agent was... let's just say she wasn't winning any customer service awards. She said we "didn't provide enough evidence" for changing the filing status - but we included our marriage certificate and a detailed explanation letter! She even admitted she could see the certificate in our file. Her final answer was basically "Don't know why they denied it, don't care, nothing you can do, case closed, don't bother trying again." I'm pretty sure the $16 check was just resolving the HSA issue from the original return, and they completely ignored our amendment request. Any suggestions on what to do next? Should we try calling again hoping for a nicer agent? Is there a formal appeal process? I just want a proper explanation of why we can't do this when I KNOW it's allowed by tax law!

I successfully resolved almost this EXACT situation last year! Here's what worked for me: • Called the IRS amendment-specific hotline (866-464-2050) instead of the general number • Asked specifically for a "rejection explanation code" for the amendment • Requested to speak with an amendment processing specialist • Cited Publication 501 page 4 which explicitly states marital status is determined on December 31st • Requested a formal reconsideration with supervisor review The key was getting to someone who actually worked in the amendments department. The general call center folks often don't have the training or system access to properly handle amendment issues. I went from a flat rejection to getting our full refund plus interest within 60 days. Don't give up - you are 100% correct on the tax law here!

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Zoe Stavros

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I feel I should perhaps warn you that amendment processing is, unfortunately, somewhat of a disaster currently at the IRS. My brother-in-law, who is possibly in a similar situation, filed an amended return in early 2023 and is still waiting for resolution. The IRS seems to be prioritizing original returns over amendments, which might explain why they quickly resolved the HSA issue but not the filing status change. You might want to consider that, if you file a new amendment now, you could potentially be looking at another 12+ month wait. It might be worth weighing whether the additional refund amount justifies the continued effort and waiting period. Sometimes, as frustrating as it is, accepting the current outcome and moving forward is the most practical approach.

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Kiara Greene

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This reminds me of last year's tax season when the IRS suddenly switched my refund from direct deposit to a check without warning. Back then, it took exactly 14 days from the original deposit date for the check to arrive. I remember checking my mailbox obsessively every day. The most frustrating part was that their system showed "payment issued" but didn't specify it was a physical check until I called. I wonder if they're using the same process for these CTC conversions or if they've improved their notification system?

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Evelyn Kelly

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I bank with Chime. Got paper check yesterday. Was supposed to be direct deposit. Called IRS Tuesday. They confirmed switch to paper. No explanation given. Check arrived Thursday. Allow 5-7 business days. Keep checking your mail. They don't update the portal properly. Very frustrating process.

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Miguel Castro

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I successfully navigated the Identity Verification Process last month using the Taxpayer Protection Program (TPP) telephone option. The key is requesting the specific department that handles identity verification cases - they're authorized to perform Knowledge-Based Authentication protocols over the phone. I prepared by having my AGI from previous years, loan account numbers, and credit card information ready. They asked questions only I would know from my credit report. The entire process took approximately 22 minutes, and my refund was released 7 business days later.

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Thank you for sharing this detailed information! I've been so stressed about my verification letter not arriving. It's reassuring to know there's a telephone option that actually works.

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Just to confirm - when you say you had loan account numbers ready, do you mean like the actual full account number or just the last 4 digits? And did they ask about all your credit cards or just specific ones?

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LunarEclipse

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My verification situation was similar to yours but worse in some ways. Letter never came after 3 weeks, then I requested another one like you did. Called IRS and they said my address had a typo compared to what was in their system! Something as small as "Street" vs "St" can cause the letter to bounce back. When you call today, ask them to verify your exact address as it appears in their system compared to what you provided on your return.

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Keisha Brown

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Check the IRS Get Transcript site daily after your verification call. You'll see code 971 followed by 290 when it's resolved. https://www.irs.gov/individuals/get-transcript explains how to monitor your transcript for these changes. Many people miss this crucial step in tracking their verification status.

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Have any of you gone through this multiple years in a row? I'm wondering if there's something in your filing pattern that triggers these verifications? My sister had to verify three years straight but then it stopped happening. Maybe changing software or filing method helps?

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Adriana Cohn

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I see this question a lot lately (tax season brings out the transcript stalkers in all of us, haha). If you want to really understand what's happening with your transcript, I'd recommend using https://taxr.ai - it helped me decipher my transcript codes when they finally appeared. The tool explained that my "N/A" transcript wasn't an ID verification issue at all, but just normal processing. And once my transcript updated, it predicted my refund date correctly. Saved me from calling the IRS multiple times thinking something was wrong when it wasn't!

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Jace Caspullo

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I'm concerned about using third-party tools with tax data. Has anyone looked into: • What data they collect? • How they store transcript information? • Whether they sell insights to marketing companies? The IRS transcript system already tells you what codes mean if you just click the little question marks next to each code.

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Melody Miles

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Does taxr.ai provide real-time updates? My transcript just appeared yesterday with codes 570/971 and I need to know ASAP if this means my refund is delayed long-term or just temporarily. The IRS phone lines have 2+ hour wait times right now according to their recording!

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Did everyone miss the part about medical treatments? What if you really need that money and can't wait? I had a similar situation last year and thought "Oh, I'm already verified, it'll be fine" but then my return got flagged for a completely different verification issue! Isn't it better to be proactive? Couldn't you just call the IRS Taxpayer Protection Program line directly at 800-830-5084 to confirm everything's okay rather than assuming? My return was delayed 11 weeks because I waited instead of calling...

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Eva St. Cyr

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I think you might be confusing two different issues. The ID.me verification is primarily for accessing your online account and transcripts, whereas the Taxpayer Protection Program (TPP) verification is specifically for suspected identity theft cases. If OP can successfully log into their transcript account, their ID.me verification is almost certainly still valid, even if the transcript shows N/A. That said, I appreciate your concern about the medical treatment timeline - that's definitely something to consider.

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