IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I remember going through this exact situation last tax season. My transcript showed a DDD but nothing appeared in my account for almost a week. What I learned is that the banking system has these ACH transfer windows that don't always align with what we expect. For example, my credit union processes incoming federal payments in batches at 2am and 2pm. If the IRS sends it after the morning batch, I don't see it until the next day. I'd suggest checking with your bank about their specific federal payment processing schedule.

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Wow, I had no idea banks had specific processing times for federal payments. That explains so much about why some people get their refunds at weird times. Thanks for sharing this knowledge - definitely going to ask my bank about their schedule!

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Melissa Lin

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Have you tried checking your refund status through the IRS2Go app instead of the website? Sometimes they show different information. Also, ever notice how the WMR tool and your transcript can show completely different statuses? I've had situations where WMR showed nothing but my transcript had the DDD. Might be worth checking both places if you haven't already.

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I had this exact situation on April 2nd this year. SBTPG only showed the post-offset amount. The Treasury takes their portion before SBTPG gets anything. If you're expecting a refund and worried about an offset, you can call the Treasury Offset Program directly at 800-304-3107 to check if you have any outstanding debts subject to offset. I called on March 28th and they told me exactly what was going to be taken before I even got my refund.

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Be careful with this. SBTPG might show a reduced amount, but not tell you why. I had this happen. Thought it was fees. It wasn't. It was offset for old student loan. By the time I figured it out, planning was difficult. Should have checked transcript first. Would have seen code 898. Always check transcript before assuming amounts are correct.

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Fidel Carson

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I've been filing taxes for 12 years and this has happened to me twice. Both times it was because of a simple mismatch that the IRS computer system flagged. First time was because my employer had a different address on my W-2 than what I used on my return. Second time was because I had gotten married and my name change hadn't fully processed in their system. Did you have any life changes this year?

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You know what's funny about tax season? Everyone thinks their return is lost when it's delayed, but the IRS actually processes over 96% of returns without any issues. Have you tried checking your account on IRS.gov instead of just WMR? Sometimes that shows different information. And remember - no news is usually good news with the IRS. If there was a serious problem, they'd send you a letter.

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Mason Lopez

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Watch out for the fake update trap! My transcripts showed N/A for 2 weeks after verification, then briefly updated showing a refund date, then went BACK to N/A for another week! The IRS2Go app kept showing different statuses than the website. According to the IRS website (https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions) it can take up to 9 weeks after verification for some returns. I'm on week 4 now and desperately need this money for rent due on the 1st!

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Vera Visnjic

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Have you checked your account transcript instead of just the return transcript? Sometimes the account transcript will show processing codes even when the return transcript is still blank. Look for TC 570/971 codes which indicate they're reviewing something. Also, did you get any indication of why they needed verification in the first place? That can sometimes hint at what might be causing delays.

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Philip Cowan

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Everyone's suggesting complicated solutions, but have you checked your actual bank account? In my experience with SBTPG processing issues, the refund often arrives in your bank account while the tracking systems still show outdated information. The "canceled" status frequently indicates the transfer has left SBTPG's system and is en route to your financial institution. Check your pending deposits directly with your bank - you might find it's already there.

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Caesar Grant

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I successfully resolved this exact issue last week by following these steps: Step 1: Downloaded my IRS transcript (showed the refund was already issued) Step 2: Called my bank to ask about incoming ACH transfers (they could see it pending) Step 3: Contacted TurboTax through their messaging system (they confirmed SBTPG had already forwarded the funds) Step 4: Checked my account the next morning and the money was there The whole time SBTPG's tracker showed nothing. Their system is notoriously behind actual transfer status. My refund appeared exactly 2 days after the "canceled" notice, but SBTPG's website didn't update until 3 days after I already had my money.

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Caesar Grant

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Yes, the IRS transcript verification is frustratingly strict. I had to use my credit card number, mortgage account number, and mobile phone registered in my name. If you can't pass their online verification, you can request a mailed transcript PIN, but that takes 5-10 business days to arrive.

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How long did TurboTax support take to respond? Been waiting 8 hours already for them to get back to me about the same issue...

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