IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Zara Mirza

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This happens every tax season with SBTPG, especially during peak weeks. Here's what the community has figured out: 1. SBTPG often receives funds 1-2 days before they show as "funded" on their website 2. Their system updates overnight, not in real-time 3. The "5 days early" feature gets automatically disabled when their processing queue exceeds capacity 4. Most people see funds within 48 hours of their DDD, despite what the website shows The best indicator is actually your IRS transcript, not the SBTPG website. If your transcript shows the refund was issued, it's on the way regardless of what SBTPG's site says.

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Luca Russo

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Where can I find my transcript? Never checked it before. Is it on the IRS site? Need login credentials?

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Nia Harris

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I've always wondered why third-party processors like SBTPG are even necessary in the tax refund ecosystem? Couldn't the IRS just deposit directly to taxpayers and eliminate this middle layer that seems to cause so many delays? I work in financial systems integration, and this seems like an unnecessarily complex process that primarily benefits the tax preparation companies, not the taxpayers.

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GalaxyGazer

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I might be one of the lucky ones, but my situation was almost identical to yours last week. Had a DDD of 3/5, SBTPG showed nothing, got the same cancellation email about the 5-day advance, and was generally worried. I *think* there might have been some sort of system-wide delay at SBTPG because my money suddenly appeared in my bank account this morning even though their website still showed "unfunded" when I checked yesterday. So it seems their tracking system might be behind their actual processing.

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Mateo Sanchez

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If you don't mind me asking, which bank do you use? I'm wondering if perhaps certain financial institutions process these transfers more quickly than others. Also, was your deposit time consistent with when you normally receive direct deposits, or did it come at an unusual hour? I've been trying to determine if there's a pattern to when these tax refunds actually post to accounts.

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Mason Lopez

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I filed on January 24, 2024 and was accepted immediately. My transcript showed processing date of February 19, 2024, but I've had zero movement since then. After waiting exactly 45 days, I decided to call the IRS on March 9, 2024. Spent 3 hours on hold before getting disconnected. Tried again on March 10, 2024 - same result. Finally used Claimyr (https://claimyr.com) on March 11, 2024 and got through to an agent in 22 minutes. They confirmed my return was in the processing queue with no flags but couldn't give me a timeline. At least I know it's not lost in the system now.

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Vera Visnjic

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Try checking your account transcript. Not just return transcript. Mine showed different info. Return transcript showed nothing. Account transcript had codes. Filed 1/22. Got my deposit yesterday. No warning. No updates on WMR. Just appeared.

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Ravi Gupta

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You need to file Form 14039 (Identity Theft Affidavit) immediately. This isn't technically identity theft in the traditional sense, but the IRS Taxpayer Advocate Service has confirmed this is the correct form to use when an ex improperly claims a dependent. The key is to check Box 2 and specifically note "Dependent Claimed Improperly by Non-Custodial Parent" in the explanation. This triggers a different review process than just waiting for them to find your return. I've seen processing time reduced from 6+ months to 8-10 weeks when this form is properly submitted with supporting custody documentation.

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The community wisdom on this is pretty consistent: paper returns with competing dependent claims are taking 4-6 months to process in 2024, compared to 2-3 months for standard e-filed returns. Unlike a simple processing delay, your situation is more complex because it involves the Child Tax Credit, which is now $2,000 per qualifying child ($1,600 refundable). This is significantly more than the old dependent exemption amounts, which is why the IRS scrutinizes these cases more carefully than they did 5-10 years ago. In similar situations I've seen, taxpayers who included a detailed explanation letter and custody documentation with their original filing had faster resolution times than those who just filed a standard return.

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Logan Chiang

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According to the IRS.gov processing guidelines, EITC claims filed in 2024 are taking 21-45 days minimum. I filed on February 3rd with EITC and just got my deposit yesterday. The Where's My Refund tool never updated properly, but my transcript showed the 846 code (refund issued) about 5 days before the money arrived. Don't rely on WMR - the transcript is your best source of accurate information.

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Isla Fischer

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The IRS utilizes a batch processing system for EITC verification known as the Return Integrity Verification Operation (RIVO). An alternative approach is to request a Taxpayer Advocate Service (TAS) intervention if your military relocation qualifies as a hardship situation. Form 911 can be submitted to request expedited processing. The TAS can sometimes override normal processing timelines when there's a demonstrable need, which your PCS orders might satisfy.

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That's like having a secret passage through the IRS maze! I hadn't considered the Taxpayer Advocate route. It's like having someone who knows the map when you're lost in the forest. I appreciate this perspective - sometimes we get so focused on the standard process we forget there are alternative paths designed for exactly these situations.

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Omar Hassan

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I had almost the exact same thing happen to me last year! I filed in January and then got a surprise 1099-G in February. I panicked thinking I'd get in trouble with the IRS. I tried for hours to get TurboTax to let me amend, but kept hitting a wall. Called their customer service and they told me their amendment feature wouldn't be available until April. I was shocked that such a big company would have this limitation! Ended up waiting until May to file the amendment and everything worked out fine. The IRS processed it without any issues or penalties.

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Filing taxes with missing forms is like trying to bake a cake when you don't have all the ingredients - you know it's not going to turn out right! I had this identical situation in 2023. TurboTax wouldn't let me amend until April 20th. I marked my calendar, came back on that date, and the amendment option was magically available. Took about 15 minutes to add the 1099-G and resubmit. Received confirmation from the IRS within 3 days that they received my amendment, and my adjusted refund (which was smaller, of course) arrived about 12 weeks later. Smooth sailing once the system allowed it!

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