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omg I'm literally in the EXACT same situation rn! First time w/ Drake + Serve card. Filed on 2/14, got my DDD of 3/15 this morning, and still waiting on state (filed in CA). My state was supposed to be here by 3/1 according to the estimate! I called Drake customer service yesterday and they said: 1) Fed refund should hit Serve card within 24-48hrs of DDD 2) They take the fees from federal ONLY 3) State refunds are taking longer this yr bc of increased fraud checks Hope this helps! Lmk when ur $ hits the card so I can compare!
This is really helpful info! Thank you for sharing what they told you directly. โข Makes me feel better about my state delay โข Good to know about the fee structure โข 24-48 hours seems reasonable for the card deposit
Have you considered just using direct deposit to your bank account next year instead of the Serve card? I used to use those prepaid cards but the fees were ridiculous and timing was always a mystery. Most tax software now lets you pay the preparation fees separately (credit card, debit, or even from next year's refund) without requiring the prepaid card option. Might save you both money and stress for next tax season!
Does anyone know if this 45-day review thing resets the 21-day normal processing time? I filed back in Feb and my WMR was stuck on "still processing" for ages, now I got this 570 code last week. Idk if I should be counting 45 days from now or if this is just part of the normal delay?
I was in this exact situation in 2023. Filed in February, got the 570 code in March, and ended up waiting until late April for my refund. The most frustrating part was that they never even contacted me for any additional information - just made me wait the full time and then released it.
My experience was actually the opposite. Got the 570 code, waited patiently for 3 weeks, then suddenly got a letter asking for verification of my dependents. Once I sent that in, my refund was processed within 10 days. So sometimes they do need something from you, but they don't always tell you right away.
I just checked my transcript after seeing this post and I have exactly the same situation! My transcript shows a DD date of 3/1/24 but WMR is still on the first bar. Just checked my bank and nothing yet, but I'm with a traditional bank that doesn't typically release funds early. According to my calculations, I've been waiting exactly 24 days since filing on 2/4/24. This is cutting it close for me as I have a $1,478 car payment due on 3/5/24 that I was counting on this refund for. Had no idea the systems were so disconnected!
I experienced the same Transaction Posting Discrepancy (TPD) last week. My Account Transcript showed an 846 Refund Issued code with DDD of 2/21/24, while WMR remained in Return Received status. The deposit hit my account approximately 30 hours after the transcript updated. This is consistent with the Standard Banking ACH Protocol that allows receiving institutions to post pending credits up to 48 hours before the effective date. Success!
I don't think waiting until Tuesday is necessarily a bad strategy. Last year I had a similar freeze and panicked, called multiple times, and even went to my local IRS office. None of it made any difference - the freeze lifted exactly when it was scheduled to in their system. I've learned that with the IRS, sometimes the best approach is patience. They have internal timeframes for reviews that no amount of calling will change. I keep detailed records of all my tax documents, income sources, and even screenshots of my transcripts through the process just in case, but I've found that most of these freezes resolve themselves if you just wait it out.
This is so frustrating!! I'm dealing with the EXACT same thing right now and it's making me crazy! ๐ค If you do call back Tuesday and get any helpful info, please update us! One thing that helped me was pulling my wage and income transcript instead of just the account transcript - sometimes you can spot what triggered the review. For me it was a mismatch between what my employer reported and what I entered (they made a tiny error on my W-2). Once I figured that out, I felt better knowing it wasn't something more serious. Might be worth checking if you haven't already.
Landon Flounder
Has anyone tried the new IRS Direct File system? I'm wondering if using that might give you access to support channels that regular filers don't have? I tried calling about my amended return recently and was shocked at how complicated it is just to speak with someone. The automated system seems designed to prevent human contact rather than facilitate it!
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Callum Savage
Have you considered whether your situation qualifies for assistance under IRC ยง7803(c), which established the Taxpayer Advocate Service specifically for cases where taxpayers are experiencing significant hardship? According to IRM 13.1.7.2, divorce-related tax issues can sometimes qualify, especially if there are potential financial consequences of delay. What specific divorce-related tax issues are you dealing with? The approach might differ depending on whether it's related to innocent spouse relief, dependency exemptions, or property transfers.
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