IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Leila Haddad

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Have you checked if the letter has a specific deadline for verification? I had a similar issue on February 23rd when the system went down, but my letter stated I had until April 15th to complete the verification. The system came back online for me on February 26th. Also, which specific verification letter did you receive? There are actually three different types (5071C, 5747C, and 6331C), and each one has slightly different verification procedures. The letter number should be in the top right corner.

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Emma Johnson

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This might be somewhat helpful - the IRS actually announced system maintenance for their ID verification portal this week. It's possibly, though not definitely, related to what you're experiencing. Also, there's a separate verification phone line that's different from the main IRS number. It's generally less busy and specifically for ID verification issues. The number should be on your letter, usually at the bottom. If all else fails, you may need to verify by mail, which is frustrating but sometimes the only option when their systems are down. Just be aware that mail verification can add approximately 6-8 weeks to your refund timeline.

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Yara Assad

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I've seen this question come up frequently over the past three filing seasons. Back in 2022, nearly everyone had to call after online verification. In 2023, they improved the system so only about 30% needed to call. This year, I've observed that fewer than 15% of filers need that secondary verification call. I'm curious - did you receive any specific message after completing the online portion? Sometimes there's a subtle indicator that additional verification is needed.

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This matches what I've seen too. Last year my wife had to call after online verification but this year my brother only did the online part and his refund processed without issues.

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Olivia Clark

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I verified online only on February 14th and got my refund March 8th. No phone call needed! The IRS system actually works sometimes... I know, shocking revelation, right? šŸ˜‚ Just make sure you completed ALL the steps in the online verification - there are several screens and it's easy to think you're done when you're not. The final confirmation page should explicitly state whether your verification is complete or if additional steps are needed.

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Oh my goodness, I just went through this whole process last month! I was so stressed about it! 😫 I verified in person on March 3rd and got my letter about a week later. The letter was basically just confirming that my identity had been verified successfully. I didn't need to do anything with it, but I kept it for my records just in case. My return started processing about 10 days after my in-person visit, and I could see the updates on my transcript before I even received the letter. I'd recommend checking your transcript every few days to see if there's movement!

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I remember going through this last year when I had to verify my identity. The in-person verification is already recorded in their system, but I found that having the letter helped when I had to call about a different issue later. The IRS agent I spoke with actually asked for the letter reference number even though I'd verified in person. From my experience, keep both records - the fact that you verified in person (date and location) and the letter when it arrives. Better to have too much documentation than not enough when dealing with the IRS!

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Peyton Clarke

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According to the IRS2Go app and the official IRS processing timeline (https://www.irs.gov/refunds), most electronic returns should be processed within 21 days. However, the IRS Operations page shows they're currently working through a significant backlog. Your son's return might be caught in what they call the "Error Resolution System" which doesn't necessarily mean there's an error - just that it requires manual review.

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Vince Eh

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My return was stuck. No updates. Filed February 10th. Called March 15th. Got simple explanation. Return flagged for review. No letter sent yet. Issue resolved during call. Refund received March 22nd. Total processing time: 40 days. No action needed from me.

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Kai Santiago

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The IP PIN system was implemented as an anti-fraud measure following the 2015 Get Transcript data breach. According to IRS statistics, PIN-related holds affect approximately 7% of returns with IP PINs assigned. The system is actually working as designed - it's preventing processing of a return with mismatched security credentials. The 8-week timeframe is their standard SLA for manual verification processes, though actual resolution times vary based on verification complexity and current processing backlogs. Have you checked your Account Transcript for TC 971 action codes that might indicate what specific verification is needed?

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Dananyl Lear

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Is there any way to prevent this from happening again next year? I never opted into the IP PIN program but somehow got assigned one anyway.

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This historical context is super helpful! Makes me feel less like I'm being personally targeted by the system.

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Ana Rusula

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Had this happen. 2021 filing season. Wrong IP PIN. Got letter after 5 weeks. Verified online. Refund came 12 days later. Total wait: 7 weeks. Not full 8 weeks. But close. Keep checking mail daily. Check IRS website for identity verification options. Don't wait for letter if possible. Online verification is faster.

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