IRS

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  • Connect you to a human agent at the IRS
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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Thais Soares

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This is fascinating - I've never heard of the IRS and employers disagreeing about whether a form was submitted! šŸ¤” Did the advocate mention anything about which specific department at the IRS handles these discrepancies? I wonder if there's a special unit that reconciles reported vs. processed forms?

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Nalani Liu

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I think you might need to ask your employer for more specific information about how they submitted the form... I'm not an expert, but I believe there could be different ways employers report 1099s to the IRS, and perhaps that's where the confusion is happening? Maybe they submitted it through a system that hasn't yet synchronized with the main IRS database?

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Axel Bourke

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Why would the IRS have different systems that don't communicate with each other? This is actually quite common in large government agencies. I've seen this exact scenario play out dozens of times with clients. The IRS has multiple databases that sync at different intervals. The Income Verification database (what advocates check) often updates 2-3 weeks after the Returns Processing database. What's likely happening is that your employer DID submit the form, but it's either: 1) still being processed in the first database, 2) was rejected due to a minor mismatch, or 3) is caught in the synchronization process between systems. Request that your employer contact the e-file provider directly for a submission status report, not just the confirmation.

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Cynthia Love

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I might be able to provide some insight, though my experience is from earlier this filing season. I was told on February 12th that my verification letter had been sent, but it didn't arrive until February 28th - approximately 16 days later. And to make matters worse, when I called again during that waiting period, another agent told me no letter had actually been sent yet! It seems like there might possibly be some disconnect between what agents see on their screens and what's actually happening in the processing centers.

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This is exactly what happens. I worked as a tax professional for 12 years. The truth is that when an agent tells you a letter was sent on a specific date, they're reading what the system shows. But in reality, there's a 3-5 day processing period before letters actually get printed and mailed. So if they say it went out April 15th, it likely was printed around April 18-20 and mailed shortly after.

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Rosie Harper

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Wow, this explains so much! I had no idea there was this big gap between what they see in the system and what actually happens. I always thought the IRS would be like Amazon with super precise tracking, but it's more like ordering from that sketchy website where shipping updates are more like suggestions than facts. Thanks for explaining this!

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My verification experience this tax season: • Letter sent date (according to IRS): March 2 • Actual arrival date: March 13 (11 days later) • Verification completed online: March 13 • Transcript updated: March 20 • Refund deposited: March 25 Don't waste time calling repeatedly. Set up Informed Delivery with USPS to know exactly when it arrives. Watch your transcript for code 971 followed by 290 - that's when you know you're cleared.

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FYI - if u have access to ur IRS acct online, u can get most verification letters instantly for free. Saved me $50 that a tax prep place wanted to charge me for getting the same docs. Just go to IRS.gov, login to ur acct (or create one), then look for "Get Transcript Online" option. Most immigration stuff accepts these printouts as official.

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Isn't it interesting how something as simple as changing an address can create such complications with government agencies? The consensus here seems to be that your options are: (1) create/use your online IRS account to get instant access to most verification letters, (2) call the IRS directly and prepare for potentially long wait times, (3) use a service like Claimyr to get through to an agent faster, or (4) schedule an in-person appointment at your local Taxpayer Assistance Center. Have you tried the online account option yet? That's usually the fastest solution if your specific letter type is available there.

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The 9-week timeframe is deliberately exaggerated. In FY2023, the average post-verification processing time was 32.7 days (4.7 weeks), with 72.4% of verified returns processed within 6 weeks. Only 11.6% actually took the full 9 weeks or longer. The IRS builds in a buffer because certain verification types (particularly those involving EIC, ACTC, or Schedule C income) can take longer due to additional review cycles. Your filing status change to HOH after divorce won't typically cause additional delays once your identity is verified.

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Beth Ford

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Has anyone checked your transcript for you yet? I'm so worried for you because waiting for money after a divorce is SO stressful! 😫 I went through something similar and checking my transcript daily was both helpful and anxiety-inducing. Did they say anything about why you needed to verify in person vs. online?

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Justin Trejo

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I need to caution you about something concerning here. When the IRS can find your return under your husband's name but not yours, it sometimes indicates a potential identity theft situation. I've seen cases where someone else filed fraudulently using one spouse's SSN, causing the legitimate joint return to be flagged. Have you checked both your credit reports recently? Has either of you received any unusual mail from the IRS addressed to just one of you? This might explain why they're asking you to wait for a letter - it could be an identity verification request coming your way.

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Alana Willis

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This needs immediate attention! If identity theft is involved, every day matters. OP should pull both credit reports TODAY and consider placing a fraud alert. The IRS has a specific Identity Theft Victim Assistance (IDTVA) program - request to be transferred to that department when calling back!

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Tyler Murphy

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Wow, I hadn't even considered the identity theft angle. Wouldn't the IRS agent have mentioned this possibility if that's what they suspected? I guess they might not want to alarm people unnecessarily, but still... this makes me wonder if I should be more proactive about protecting our information in the future?

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Sara Unger

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I worked as a tax professional for 12 years, and I've seen this exact scenario numerous times. What likely happened is that your e-file was submitted with your husband as the primary taxpayer (first SSN listed) and you as the secondary. The IRS computer systems initially index the return under the primary SSN during processing. I'd suggest checking your actual tax return copy to see who was listed first. Back in 2019, I had a client with this same issue - we discovered their preparer had accidentally swapped the SSN positions from previous years. The refund processed normally in the end, but their online account access showed different information depending on which spouse logged in.

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