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I was in this situation last year - it was like watching a turtle race through molasses! My refund was offset for an old tax debt, and the remaining balance took about 3 weeks to arrive. It's like the IRS has to manually count each penny twice before they'll send you what's left. The worst part was not knowing when it would come, so I kept checking my bank account like a kid waiting for Santa. Hang in there!
Same here! My offset was for a student loan, and it took exactly 19 days for the remainder to hit my account. The waiting is the hardest part - I was checking my account 5 times a day!
Did either of you get any kind of notification when the remaining balance was about to be deposited, or did it just show up in your account one day?
IRS offsets are slow. Treasury takes their cut. Rest comes later. Usually 2-3 weeks. Sometimes longer. Check WMR daily. Look for status change. Call if nothing after 30 days.
Does the Where's My Refund tool actually show anything useful during this process? Mine just says "still processing" and hasn't updated in weeks.
Mine showed "Your tax return is still being processed" the entire time, then suddenly changed to "Your refund has been sent to your bank" the day before the remaining balance was deposited. Not very helpful during the waiting period!
I'm really worried about trusting these fintech tax services now! š« I used Column through MoneyLion and just realized my home office deduction completely disappeared. How can we even trust that our returns were filed correctly? What if we're all getting audited because of their mistakes?! I'm seriously freaking out about this!
I've used Column Tax for exactly 3 tax seasons, including this one. They had precisely 2 major system updates this year which I believe caused the issues we're seeing. I tracked 17 different deductions for my small business, and 4 of them disappeared in the final return. Their customer service took exactly 8 business days to respond, but they did eventually fix everything. I'd recommend everyone double-check their returns against what was actually submitted to the IRS.
Have you considered bringing a change of address confirmation from USPS as additional proof? In my experience from February 2024, this carried significant weight with the verification agent. They seemed to view it as official government documentation that supported my explanation.
The IRS Authentication Protocol for in-person verification requires biographic verification (your ID) and residential verification (proof of address). The standard procedure allows for documentation discrepancies if you can provide supplementary evidence. A utility bill, bank statement, or lease agreement with your current address should suffice as secondary verification. The verification threshold is typically met with two concordant documents, even if your primary ID shows a different address.
Has anyone checked the IRS2Go app today? According to the IRS Refund Status page (https://www.irs.gov/refunds), they do update the system overnight, so what you heard might be accurate. I'm in a similar boat and noticed the maintenance message on the website yesterday. I'm wondering if this is the big update wave that usually happens mid-filing season? Last year around this time there was a massive update that cleared a lot of pending returns all at once.
I just checked the app again and STILL nothing new! š¤ Thanks for the link though - I didn't realize they post about maintenance on the website. I'm going to keep checking that too. Hoping we're all part of this update wave! š
Update: OMG YOU GUYS!!! My transcript just updated!!!! Deposit date for Friday!!! I'm literally shaking right now. The rep was actually telling the truth!! Check your transcripts if you've been waiting!!!
Did anyone else notice that the Where's My Refund tool was down for maintenance for about 30 minutes last night? Could that be part of the updates they mentioned to you? I've been checking obsessively every day (sometimes multiple times a day... is that too much?) and that was the first time I saw it down. Maybe they really are doing system updates? I filed on February 3rd and have been stuck on "still processing" for what feels like forever now.
YES! I noticed that too! I thought maybe it was just my internet being weird! That HAS to be a good sign, right?? And no, checking multiple times isn't too much - I've been doing the same thing! This waiting game is torture when you really need the money. Fingers crossed for both of us! š¤
Just wanted to update - my deposit hit my account THIS MORNING!!! Two days earlier than the date on my transcript! Check your accounts if you've been waiting!!!
Zainab Ismail
Back in 2021, I had a similar issue and found that requesting a tax advocate helped speed things up. You can qualify for a tax advocate if the delay is causing significant financial hardship. Since you mentioned needing the refund for your property tax payment, you might qualify. I called the Taxpayer Advocate Service at 1-877-777-4778 and explained my situation. They assigned someone to my case within a week, and my transcript updated shortly after they intervened.
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Connor O'Neill
Has anyone noticed that February filers seem to be having more delays than March filers this year? I filed on February 14th and still nothing, but my sister filed on March 10th and already received her refund on April 1st. Is the IRS processing newer returns before the backlog? This makes no sense to me.
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