Received CP2000 for unreported Robinhood Crypto transactions - what to do when sales actually resulted in a loss?
I just got blindsided with a CP2000 notice from the IRS for my 2021 taxes claiming I owe money on about $12,000 worth of cryptocurrency proceeds from Robinhood. The thing is, when I check my actual transactions, I had a net LOSS of around $675 across my 25+ crypto trades that year. I definitely used TurboTax and remember connecting my Robinhood account, so I have no idea why these transactions weren't included in my filing. Looking at the CP2000, it seems Robinhood sent the IRS a 1099 without any cost basis information, so they're treating the entire proceeds amount as pure profit! Two questions: 1. What's the best way to respond to this CP2000? I'm planning to include documentation showing my actual cost basis and the net loss from these transactions. 2. Since I technically had a loss that I never reported, is it too late to claim that loss now? Should I file an amended return instead of just responding to the CP2000? This is stressing me out since I definitely wasn't trying to hide anything - TurboTax just seems to have missed importing these transactions completely.
18 comments


Annabel Kimball
You're in a pretty common situation, actually. The IRS often receives 1099s from crypto exchanges without cost basis information, which causes them to assume the entire amount was profit. Here's what you need to do: For your CP2000 response, you should definitely include a detailed transaction history showing each trade with dates, amounts, cost basis, and proceeds. Create a spreadsheet or use your Robinhood transaction history to show that you actually had a $675 loss. Include a cover letter explaining the situation clearly. You don't need to file an amended return in this case. The CP2000 response is your opportunity to correct the information. Since you had a loss rather than unreported income, you'll actually be entitled to claim that capital loss (up to $3,000 can offset ordinary income). Just respond to the CP2000 with your documentation within their deadline. Make sure to keep copies of everything you send them, and it's often best to send your response via certified mail so you have proof of delivery.
0 coins
Chris Elmeda
•If they had a loss, could they actually get additional money back for 2021 by claiming the capital loss? Or is it just zeroing out what IRS thinks they owe?
0 coins
Annabel Kimball
•Yes, they could potentially get money back. Capital losses can offset capital gains, and if there are no gains (or losses exceed gains), up to $3,000 of capital losses can be deducted against ordinary income each year. This could reduce their taxable income and potentially result in a refund if they had taxes withheld. If their capital losses exceed $3,000 for the year, the excess can be carried forward to future tax years, which is another benefit of properly documenting this now.
0 coins
Jean Claude
Just went through something similar! I found https://taxr.ai super helpful for this exact situation. My crypto transactions didn't import correctly to TurboTax either, and the IRS sent me a similar notice. The taxr.ai tool analyzed my transaction history and generated a perfect response letter with all the documentation needed to show my actual gains/losses. It even created the proper 8949 form showing all my crypto transactions with correct cost basis. They have a specific feature for handling CP2000 notices related to crypto. Saved me hours of trying to calculate everything manually and figure out the right response format.
0 coins
Charity Cohan
•Did you have to upload all your transaction history or could it connect directly to Robinhood? I have hundreds of small trades and manually entering everything sounds like a nightmare.
0 coins
Josef Tearle
•How long did it take for the IRS to respond after you sent in your documentation? I'm in a similar situation and worried about penalties accumulating while waiting.
0 coins
Jean Claude
•You can either upload CSV files of your transaction history or connect directly to major exchanges including Robinhood. I had about 200 trades and it processed everything automatically - no manual entry needed. It categorized everything correctly and calculated my actual gains/losses. It took about 6 weeks to get a response from the IRS after sending in my documentation. They accepted everything without question and canceled the proposed assessment. The key is responding before their deadline - as long as you do that, they'll pause any penalties while they review your case.
0 coins
Charity Cohan
Update on my situation! I took the advice about using taxr.ai and it was a game changer. I connected my Robinhood account directly and it pulled two years of crypto transactions automatically. The tool generated a complete response package for my CP2000 with all the proper forms showing my actual losses. What really impressed me was how it created a detailed transaction log with proper cost basis for each trade. The IRS accepted my response without any further questions! They even acknowledged my capital loss and adjusted my return accordingly. The whole process took about 30 days from when I mailed my response until I got the resolution letter. Definitely recommend this approach if you're dealing with crypto tax notices - much easier than trying to figure it all out manually.
0 coins
Shelby Bauman
I had almost the identical issue last year. After weeks of getting nowhere with the IRS phone lines (seriously tried for HOURS every day), I used https://claimyr.com to get through to an actual IRS agent. You can see how it works here: https://youtu.be/_kiP6q8DX5c Got connected in about 20 minutes and the agent was actually super helpful. They explained exactly what documentation I needed to provide for my crypto transactions and how to format my response to the CP2000. They even put notes in my account about our conversation. Made a huge difference having a real person walk me through the process instead of just guessing what the IRS wanted to see. The agent also confirmed that I didn't need to file an amended return - just respond to the CP2000 with proper documentation.
0 coins
Quinn Herbert
•Wait, you actually got to speak to a real person at the IRS? I've been calling about my CP2000 for weeks and just get the "due to high call volume" message before it hangs up. How does this service actually work?
0 coins
Salim Nasir
•Sounds like a scam. Why would I pay for something when I can just keep calling the IRS myself? They'll answer eventually.
0 coins
Shelby Bauman
•It's basically a service that navigates the IRS phone system for you and holds your place in line. When they reach an agent, they call you and connect you directly to the IRS person. I was skeptical too, but after wasting days trying to get through myself, it was worth it. I tried "just keep calling" for three weeks straight. The problem is that the IRS phone lines are so overwhelmed that they literally hang up on you if the queue is full - which it almost always is. This service has some way of staying in the queue until they reach someone, then they connect you. They don't listen to your call or collect any personal information.
0 coins
Salim Nasir
Alright I'll admit I was wrong about Claimyr. After another week of failing to get through to the IRS myself, I gave it a try. Got connected to an agent in about 40 minutes (they said it would be 30-50 minutes when I signed up). The IRS agent I spoke with was actually really helpful. She confirmed that for CP2000 notices involving crypto with missing cost basis, they just need documentation showing the actual purchase prices and transaction dates. She specifically recommended including Form 8949 with all transactions listed with correct basis. The agent also told me something important - if you respond to the CP2000 before the deadline with complete documentation, they pause any interest accrual during their review period. That was a huge relief since I was stressing about mounting penalties while waiting for them to process my response. Definitely glad I finally got through to someone who could answer my questions directly!
0 coins
Hazel Garcia
I made the same mistake last year - my TurboTax didn't import all my crypto transactions. One thing I learned is that you MUST double-check what TurboTax is importing. For me, it pulled in some transactions but completely missed others. Pro tip: before submitting your 2022 or future returns, go to the capital gains section in TurboTax and manually review what got imported. I found that connecting Robinhood directly still missed some transactions, especially if you did any transfers between wallets or exchanges. For responding to your CP2000, definitely include Form 8949 with all your transactions listed properly. The IRS actually processed my correction pretty quickly once I sent them the complete information.
0 coins
PaulineW
•Thanks for the advice! I never thought to manually check what TurboTax was importing - I just assumed the connection to Robinhood would pull everything correctly. Do you think I should just use a tax professional for crypto stuff going forward? Seems like the software isn't reliable enough.
0 coins
Hazel Garcia
•For simple crypto investing, TurboTax or other tax software can still work fine, but you definitely need to manually review what's imported. I actually switched to using a crypto-specific tax preparation tool first (like CoinTracker or Koinly) that generates the proper 8949 forms, then I import those results into TurboTax. If you're doing more complex crypto activities like DeFi, staking, or mining, then yes, a tax professional with crypto experience is probably worth the money. The tax rules are still evolving in this area, and it's easy to make mistakes with the automated tools.
0 coins
Laila Fury
Don't forget that if you do have a net capital loss, you can deduct up to $3,000 against your ordinary income in a tax year. So that $675 loss can actually lower your taxable income! Also, make sure to check if any of your crypto transactions would be considered wash sales. The IRS hasn't explicitly stated crypto is subject to wash sale rules yet, but it's safer to track them just in case.
0 coins
Geoff Richards
•Actually, crypto isn't subject to wash sale rules currently! That's one advantage of crypto - you can sell at a loss and rebuy immediately to harvest the tax loss. This is a big difference from stocks where you have to wait 30 days. But there's talk about changing this soon, so enjoy it while it lasts...
0 coins