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Amina Diallo

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This is such a helpful thread! I'm dealing with a similar situation but with mutual fund shares that I've been holding for about 8 years. Over that time, I've received several nondividend distributions that I honestly just ignored because I didn't understand what they were. Now that I'm planning to sell some of these shares, I'm realizing I need to go back and figure out all those distributions to calculate my adjusted cost basis correctly. Does anyone know if there's a statute of limitations on how far back I need to track these adjustments? And if I can't find records of some of the older distributions, is there a way to request that information from the fund company? I'm kicking myself for not keeping better records earlier, but better late than never I guess!

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Liam Brown

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You'll need to track all the nondividend distributions from when you first purchased the shares - there's no statute of limitations on basis adjustments since they affect your capital gains calculation. The good news is that most fund companies are required to keep these records and will provide them to you. Contact your fund company's shareholder services department and request a complete distribution history for your account. They can usually provide a detailed breakdown of all distributions by type (dividends, capital gains, return of capital/nondividend distributions) going back to your purchase date. Some companies even have this information available online in their investor portals. If you've switched brokers over the years, you might need to contact previous brokers too, as they would have the 1099-DIV forms that show the nondividend distributions. The IRS also keeps copies of 1099s, so as a last resort you could request transcripts of your tax records from them, though that takes longer. Don't stress too much about the past - you're doing the right thing by getting this sorted out now before you sell!

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LongPeri

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This thread has been incredibly helpful! I just want to add one more tip that saved me a lot of headache - if you have multiple lots of the same stock purchased at different times, make sure you're applying the nondividend distributions correctly to each lot. The distributions typically reduce the basis of all shares you owned at the time of the distribution, not just specific lots. So if you bought 100 shares in January and another 100 shares in March, then received a nondividend distribution in June, that distribution would reduce the basis of all 200 shares proportionally. This becomes really important when you're selling only some of your shares and need to specify which lots you're selling (for tax loss harvesting or other strategies). I made the mistake of only reducing the basis on the shares I was selling, which would have been incorrect. Your broker's 1099-B won't show these per-lot adjustments, so you need to track it yourself. The IRS Publication 551 has some examples of this if you want to see the math worked out. It's a bit tedious but getting it right is worth it!

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Sean Kelly

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This is exactly the kind of detail I was hoping to find! The per-lot basis adjustment makes total sense but I never would have thought of it. I have a similar situation where I've been dollar-cost averaging into the same stock over several years and received nondividend distributions along the way. Do you happen to know if there's a standard way to calculate the proportional reduction? Like if I have 3 different lots with different original basis amounts, do I reduce each lot by the same dollar amount of the distribution, or do I reduce each lot by the same percentage? I want to make sure I'm doing the math correctly when I eventually sell specific lots. Thanks for mentioning Publication 551 - I'll definitely check out those examples!

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Chloe Davis

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One thing nobody mentioned - if you did make excess contributions to your HSA because of Medicare enrollment timing, you can withdraw them (plus any earnings on those contributions) by your tax filing deadline without penalty. You'd just need to ask your HSA administrator for a "return of excess contributions" form.

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AstroAlpha

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Thanks, that's super helpful. Do you know if you need to coordinate this with Medicare somehow? Like do you need documentation from Medicare about your enrollment date to show the HSA provider?

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Aisha Patel

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Great question about HSA documentation! You typically don't need to coordinate directly with Medicare when requesting a return of excess contributions from your HSA provider. Your HSA administrator will usually just need you to specify which contributions were made during ineligible months and the total amount to be withdrawn. However, it's definitely smart to have your Medicare enrollment documentation handy - like your Medicare card showing your effective date or your enrollment confirmation letter. Some HSA providers might ask for this to verify the timing, especially if the excess contribution period spans multiple months. The key thing to remember is that any earnings on the excess contributions also need to be withdrawn and will be taxable as income (though not subject to the additional 20% penalty if withdrawn by the tax deadline). Your HSA provider should be able to calculate the earnings portion for you when processing the return.

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Freya Larsen

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This is really helpful information! I'm in a similar situation where I might need to withdraw excess HSA contributions. Just to clarify - when you say "withdrawn by the tax deadline," does that mean the original tax filing deadline (usually April 15th) or can it be the extended deadline if you file an extension? Also, do you know if there's a difference in how this is handled if you're doing catch-up contributions for being over 55?

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My nightmare experience with Sprintax - avoid for non-resident tax filing

I need to warn fellow non-residents about my terrible experience with Sprintax this tax season. I filed my taxes late (had some personal stuff going on) and decided to use Sprintax since I'm a non-resident alien. The whole experience was a disaster from start to finish. After completing all the forms and paying the fees, I was shocked to discover it would take 3-5 days to prepare my forms. Every other tax software I've used (like Glacier Tax Prep) generates forms automatically! This meant my forms might not be ready before the deadline, which was super stressful. Here's what made me furious - there were ZERO warnings about this processing time before I paid. None. If I had known, I never would have chosen Sprintax. When I contacted customer service about this issue, they refused to give me a refund (ridiculous!) but promised my forms would be ready before the deadline and that I'd get an email notification. I checked back on Saturday and saw my federal return was finished, but never got any email about it. Then today I logged in to check on my state return, and it still wasn't completed! When I tried chatting with customer service again, the agent had the nerve to claim I had "agreed that forms might not be ready on time" during application - which is a total lie. Then they just closed the chat on me! I tried again with another agent and asked to file a complaint. They dismissed me repeatedly and claimed their system showed me warning pop-ups - another complete lie. I read EVERYTHING carefully before clicking and paying. The software is bad enough, but their customer service is truly atrocious. I'm out $75 and still don't have my complete tax forms. Please save yourselves the headache and avoid Sprintax completely. I'm never using them again.

This entire thread is so validating - I thought I was going crazy dealing with Sprintax's terrible service! I'm a grad student on F-1 with both RA income and fellowship money, and their system completely botched my tax treaty calculations. What really infuriates me is how they hide the processing delays until AFTER you pay. I specifically chose them because their website made it seem like everything was automated and immediate - total false advertising. I ended up having to file for an extension because my forms weren't ready, which was mortifying since I'm usually super organized with deadlines. The worst part? When I finally got my completed forms, there were obvious errors in how they calculated my treaty benefits that could have gotten me in trouble with the IRS. For anyone still dealing with them - definitely document EVERYTHING and pursue that chargeback. I wish I had known about that option earlier. And thank you to everyone who shared alternatives - I'm bookmarking this thread for next year! The fact that so many institutions have free partnerships that aren't well-advertised is criminal. We're already dealing with enough stress as international students without getting scammed by predatory tax services.

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Malia Ponder

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I'm so sorry you went through that ordeal too! The fellowship + RA income combination is tricky enough without software making errors on treaty calculations. That could have been a serious problem if the IRS had flagged those mistakes. It's really eye-opening how many people in this thread have had nearly identical experiences - the hidden processing delays, poor customer service, and billing issues seem to be standard operating procedure for Sprintax rather than isolated incidents. Your point about institutions not advertising their free partnerships is spot on. As international students we're already navigating so much complexity, and then these companies take advantage of that stress and confusion. It feels predatory when you realize how many free or cheaper alternatives were available the whole time. I'm definitely saving this thread too - the collective knowledge here about alternatives and chargeback strategies is incredibly valuable. Hope you can get some resolution on your situation, and thanks for adding your experience to help others avoid the same trap!

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This thread has been incredibly eye-opening about Sprintax's deceptive practices! I'm a tax professional who works with many non-resident clients, and unfortunately these issues you've all described are exactly why I stopped recommending them to my clients years ago. The hidden processing delays and poor customer service seem to be their standard business model rather than isolated problems. What's particularly concerning is how they market themselves as providing immediate, automated service when that's clearly not the case. For anyone reading this who's dealing with non-resident tax issues, here's my professional advice: 1. Always verify processing times BEFORE payment - screenshot any promises they make 2. If you're already stuck with Sprintax and missed deadlines because of their delays, you may have grounds for penalty abatement with the IRS due to "reasonable cause" 3. Document everything - chat logs, emails, screenshots - this is crucial for both chargebacks and potential IRS penalty relief 4. Consider working with a tax professional who specializes in non-resident returns if your situation is complex The chargeback advice in this thread is solid - when a service fails to deliver as advertised, that's exactly what credit card dispute protection is for. Don't let them keep your money for substandard service. Thanks to everyone for sharing their experiences - you're helping fellow non-residents avoid these costly mistakes!

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This thread has been absolutely incredible to read through! As a new community member who's been dreading my own IRS call for months, I'm blown away by how everyone transformed Carmen's initial frustration into this comprehensive guide that actually works. What really convinced me to finally try these strategies was seeing the consistent success pattern across so many different tax situations. The formula is crystal clear now: call the tax form line (800-829-3676) at 6:50 AM to get in the queue before they open at 7 AM, have your one-sentence issue summary prepared, and always ask for direct extensions before transfers. I'm particularly grateful for the growing directory of specialized extensions everyone has discovered - 336 for Account Management, 447 for Digital Assets, 529 for Retirement Plans, 623 for Payment Discrepancies, 774 for Correspondence Exam, and 892 for International Tax. Having these specific department contacts makes the whole IRS system feel so much more navigable instead of just hoping to get lucky with transfers. I'm planning to call next week about some questions regarding my child tax credit eligibility, and thanks to this community's shared wisdom, I actually feel prepared and confident instead of dreading it. The early morning timing strategy combined with having a clear, concise summary should make all the difference. This is exactly what makes online communities so valuable - people coming together to solve frustrating problems and share practical solutions that actually work. Thank you to everyone who took the time to document not just that these methods work, but the specific step-by-step details of HOW they work. You've made the IRS so much less intimidating for newcomers like me!

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Aliyah, I'm so glad you found this thread as helpful as I did when I first discovered it! As someone who was absolutely terrified of calling the IRS, reading through everyone's detailed success stories has been such a game-changer. The fact that this community turned what seemed like an impossible bureaucratic nightmare into a reliable, step-by-step process is just amazing. What really gives me confidence as a newcomer is seeing how the same basic strategies worked for so many different types of issues - from crypto questions to international tax to retirement withdrawals. It shows these aren't just lucky coincidences but actually reliable methods that work consistently. The directory of specialized extensions everyone has compiled is pure gold! Having those direct department contacts (336, 447, 529, 623, 774, 892) makes the whole system feel so much less random. It's like having insider knowledge of how the IRS actually operates behind all that automated confusion. Your plan for calling about child tax credit eligibility sounds solid - following the early morning tax form line approach with your concise summary should work perfectly based on all these experiences. I'm dealing with some questions about my education credits and finally feel ready to make that call too! This thread really demonstrates the power of community knowledge-sharing. Thank you to everyone who contributed to making this the most comprehensive IRS contact resource I've ever seen!

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This thread has been an absolute lifesaver! I just wanted to share my own success story after struggling with the exact same IRS automated nightmare for over a month. Reading through everyone's detailed strategies here gave me the confidence to finally try the proven approach. I called the tax form line (800-829-3676) at 6:52 AM this Tuesday morning to get into the queue before they opened at 7 AM. When someone answered at 7:11 AM, I used the one-sentence summary approach that's worked so well for everyone: "I need help understanding which forms apply to my side business expense deductions." The representative immediately recognized this as a business tax issue and transferred me to what she called the "Small Business/Self-Employed Unit." She gave me their direct extension (851) and mentioned they specialize in exactly these types of deduction questions. The specialist I spoke with was incredibly knowledgeable and walked me through Form 8829 for home office expenses and helped me understand which business expenses I could legitimately deduct. Total time from first dial to complete guidance: 29 minutes. After reading all the success stories here, I felt prepared going in, and that concise summary really made the difference in getting routed correctly immediately. What amazes me most is how this community transformed Carmen's original frustration into this comprehensive playbook. The early morning timing, tax form line strategy, and one-sentence summary approach consistently works across so many different situations. Thank you to everyone who shared their specific experiences - you've turned the IRS system from intimidating to manageable!

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Rhett Bowman

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Oliver, congratulations on your success and thank you so much for adding the Small Business/Self-Employed Unit with extension 851 to our growing collection! As someone who just joined this community and has been following this incredible thread, I'm amazed at how comprehensive this resource has become. Your experience perfectly demonstrates what everyone has discovered - that the IRS actually has knowledgeable specialists for almost every type of tax situation, and the key is just getting past that frustrating automated system to reach the right humans. The fact that you got detailed guidance on Form 8829 and business expense deductions in just 29 minutes after a month of automated loops really shows how effective this community's collaborative approach has become. We now have extensions for Account Management (336), Digital Assets (447), Retirement Plans (529), Payment Discrepancies (623), Correspondence Exam (774), International Tax (892), and now Small Business/Self-Employed (851). It's like having a complete directory of direct contacts within the IRS! As a newcomer dealing with my own tax questions, reading through all these detailed success stories has completely transformed my perspective from "this is impossible" to "this is totally doable with the right approach." The consistency of the winning formula - early morning tax form line calls, concise one-sentence summaries, and collecting extensions - gives me huge confidence that these strategies really work reliably. Thank you to everyone who's contributed to making this the most helpful IRS contact guide I've ever encountered! This community collaboration is exactly what makes forums like this so valuable.

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Omar Zaki

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Did you use one of those rewards apps or digital coupons? Sometimes the receipt shows the original price but the discount is applied after and the tax is calculated on the pre-discount amount. Makes it look like the tax percentage is higher than it actually is if you're calculating based on the final price.

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Chloe Taylor

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This happened to me at CVS! The receipt showed a $5 discount from their ExtraCare program but the tax was calculated before the discount. Made it look like I was paying like 12% tax when it was actually the normal amount.

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I work in retail tax compliance and see this issue more often than you'd think. A 14% effective tax rate on a convenience store purchase in California is definitely wrong - even in the highest-tax jurisdictions like parts of LA County, you shouldn't see more than about 10.25% total. Here's what likely happened: Either their POS system has the wrong tax table programmed for your location, or there's a glitch where it's double-taxing certain items. Sometimes when stores update their systems or change locations within tax districts, the tax rates don't get updated properly. I'd recommend going back with your receipt and asking to speak with a manager. Most chain stores have corporate policies about fixing tax errors and will refund the difference once they verify the mistake. If they won't help, definitely file a complaint with the California Department of Tax and Fee Administration - they have an online form for reporting businesses that aren't collecting the correct tax amounts. Also keep that receipt! If this is a systematic error affecting multiple customers, you might be helping identify a bigger issue that needs to be corrected across multiple locations.

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Vera Visnjic

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This is super helpful! I'm pretty new to understanding tax stuff and didn't realize stores could have their systems programmed wrong like that. Quick question - when you say "file a complaint with the California Department of Tax and Fee Administration," is that something they actually follow up on? Like, do they investigate individual stores or is it more of a general reporting thing? I'm wondering if it's worth the effort for a couple dollars or if I should just avoid that store in the future.

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