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I'm actually going through a similar situation right now! I checked the wrong box on my grad school financial aid form in March. I'm feeling so anxious about it! What worked for me was: 1) Email financial aid office immediately with subject line "URGENT: Tax Filing Status Correction" 2) Call them daily until you speak to someone 3) Submit a formal correction request through their system 4) Provide a copy of your tax return or IRS transcript as proof 5) Get written confirmation they've updated your record. Don't just assume they'll fix it! I'm still waiting for mine to be fully resolved but at least they've acknowledged the issue.
I fixed a similar mistake last year. Here's what worked: got my tax transcript from IRS.gov, highlighted the filing date, wrote a brief explanation letter, submitted both to financial aid office, followed up with a phone call 3 days later. They fixed it in their system within 24 hours of my call. No penalties. No delays in my aid. The key was providing clear documentation and being persistent with follow-up. Don't just send an email and hope for the best - make sure a human actually reviews your correction request.
Have you received any letters or notices from the IRS? Sometimes they send a letter requesting additional information but don't update the online systems right away. Also, did you check both account transcript and return transcript? Sometimes one will update before the other.
The N/A transcript with a processing delay message is a classic indicator of a CP05 review. This is an automatic compliance check where the IRS verifies income, withholding, and credits claimed. The cycle typically takes 45-60 days from filing date. Your 'as of date' of 4/26 aligns with this timeframe from your 1/29 submission.
The IRS website actually has a page that explains these transcript codes: https://www.irs.gov/individuals/understanding-your-tax-record. The 570 is definitely a hold, but it's often temporary. You can also check the Tax Time Guide on IRS.gov which mentions that many returns this year are being selected for additional review due to identity theft prevention measures. Most of these reviews are resolved automatically without any action needed from you.
Let me explain how the SBTPG process actually works, since there's a lot of misinformation: Step 1: IRS approves your refund and assigns a DDD (in your case 2/22) Step 2: IRS releases funds to SBTPG (usually midnight of your DDD) Step 3: SBTPG verifies the amount matches what they expected Step 4: SBTPG deducts their fees and TurboTax fees Step 5: SBTPG initiates ACH transfer to your bank/Cash App Step 6: Your bank/Cash App processes the incoming ACH Cash App is typically faster at Step 6 than traditional banks. Some people get lucky and SBTPG processes them a day early, but don't count on it.
Warning from someone who's been through this: Never pay TurboTax fees from your refund if you can avoid it! I paid $39 extra last year for the "privilege" of having SBTPG hold my money for 2 extra days. This year I paid TurboTax directly with a credit card and my refund came straight from IRS to my bank - got it 3 days BEFORE my official DDD! The SBTPG middleman just adds delays and their website never shows accurate info. Check https://igotmyrefund.com/forums for real-time reports from others with your same DDD.
Rachel Tao
I'm in a similar situation and wondering if anyone knows what happens if you move after filing? I filed in January and then had to change addresses in February. I'm worried that if they sent a verification letter, it might have gone to my old address, just like what happened with my state tax refund last year.
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Derek Olson
Just to clarify something that hasn't been mentioned yet - if you do need to verify and decide to call instead of using the online portal, make sure you're calling the specific number for identity verification (800-830-5084). That's different from the general IRS number, and the hold times are usually shorter. When I called in March, I only waited about 35 minutes, which is practically lightning speed for the IRS.
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