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Huge Discrepancy Between IRS Free File and TurboTax Results - Need Help Understanding Why!

I'm really confused and need some advice from you guys. I've been using TurboTax for about 8 years now because it seemed straightforward and my husband and I typically received a decent refund, so paying for the service plus the Maryland state filing fee seemed reasonable. But last year we had a major surprise - my husband apparently filled out his W4 incorrectly at his job, and they didn't withhold ANY federal taxes except FICA and Social Security. We ended up owing around $4,000 which shocked us (I figured with our usual refund amount, it would've at least balanced out). Well, guess what? He did the SAME THING when starting his new job in March (seriously, husbands šŸ¤¦ā€ā™€ļø), but I caught it later so at least SOME taxes were taken out. TurboTax is now showing we owe about $2,200, which makes sense given last year's situation and the partial tax payments. But here's where I'm completely lost - I decided to try the IRS Free File system today out of curiosity (and after reading about how Intuit lobbies against it), and it calculated that we're due a refund of about $1,700! How is this possible?? Shouldn't all tax software give basically the same result? Our situation isn't complicated: two W-2 incomes, no investments or side hustles, childcare expenses for our son, plus student loan interest and mortgage interest deductions. Now I'm worried we overpaid last year too! Should I try a third tax service as a tiebreaker? Is it worth getting a CPA involved? I know there's a process for amending previous years' taxes, but I don't have much free time to figure it all out. Are there any good tools that could analyze our 2023 return to see if it's worth pursuing an amendment? (And with the current political mess, who knows if IRS Free File will even exist next year...

One thing nobody's mentioned yet is to check if you're accidentally taking the child tax credit differently in each system. With TurboTax, sometimes the questions about dependents and childcare expenses can be confusing. Make sure you're consistently claiming your child as a dependent and correctly entering the childcare expenses. Also, double check if you're entering your student loan interest correctly. There's a cap on how much student loan interest you can deduct ($2,500), but sometimes people enter the total they paid rather than just the interest portion reported on Form 1098-E.

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Axel Bourke

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That's a really good point about the childcare expenses vs. child tax credit! I just checked both returns and you're absolutely right - in TurboTax I somehow entered our childcare expenses in a way that didn't qualify us for the full credit, but in the IRS system it applied correctly. That accounts for about $900 of the difference! The rest seems to be related to how the student loan interest was calculated. Thank you so much for pointing me in the right direction!

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Happy to help! This is actually a really common issue. TurboTax sometimes separates the Child Tax Credit questions from the Child and Dependent Care Credit questions in a way that can be confusing. The Child Tax Credit is different from the Child and Dependent Care Credit (which is for childcare expenses specifically). To maximize both credits, you need to properly identify your child as a qualifying dependent AND correctly enter the childcare expenses. Glad you found the discrepancy!

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Anna Xian

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I ran into a similar situation last year and learned a valuable lesson - always review the actual tax forms, not just the summary pages! Different tax software might show the same final numbers but arrive there differently. Did you actually download and compare the Form 1040 from both systems? Sometimes the interface will say one thing but the actual form shows something else. I'd specifically check Schedule 3 (for credits) and Schedule A (if you're itemizing) to see where the differences are.

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This is great advice. I always download the actual PDF forms before submitting anything. Sometimes the software interface simplifies things too much and hides important details.

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3 Don't forget about Form 8833 if you're claiming any treaty benefits as a dual-status alien! I messed this up my first year and got a nasty letter from the IRS. You need to disclose any positions where you're using a tax treaty to override standard tax rules.

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9 Is Form 8833 required for all treaty benefits? I thought there were some exceptions where you don't need to file it?

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3 You're right that there are exceptions. You generally don't need Form 8833 for treaty-reduced withholding on dividends, interest, royalties, etc. Also, if you're claiming treaty benefits that provide exemptions from tax on certain types of income (like scholarships), you might not need it. But for most substantial treaty positions - especially anything related to your residency status determination, permanent establishment issues, or business profits - you absolutely need it. Better safe than sorry - if you're claiming any significant treaty benefit, I'd recommend filing the form.

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21 Quick question - are there any special rules about retirement account contributions during a dual-status year? I started a 401k with my employer in the US part of the year but not sure if I'm eligible for the full contribution limit.

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10 For 401k, if your employer offers it and you're eligible based on their plan rules, you can generally contribute regardless of your tax status. However, your contribution limit would be based on your U.S. taxable compensation only.

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10 One thing nobody's mentioned yet - check if your employer is withholding at the correct filing status. Sometimes HR systems default to "Single" even if you're married filing jointly, which can cause problems. Also, if you have any side income that doesn't have taxes withheld (freelance work, investments, etc.), you might need to make quarterly estimated tax payments to avoid owing a big sum at tax time.

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6 How do you know if they're withholding at the right status? My W-4 says married but I'm not sure if they're actually doing it correctly.

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10 You can check your paystub - it should indicate the withholding status they're using. Look for something like "Married" or "Single" near the federal tax withholding line. If it doesn't show, ask your payroll department to confirm what filing status they're using for your withholdings. If you want to be extra sure, you can also calculate what your withholding should be using the IRS withholding tables. Compare that to what's actually being withheld from your paycheck. Any significant difference might indicate they're using the wrong filing status.

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2 I've found that the easiest solution is to just claim "0" allowances and check the box for additional withholding. Been doing it for years and always get a nice refund.

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15 Just a quick correction - the W-4 form no longer uses allowances as of 2020. The form was completely redesigned. Instead of claiming "0" allowances, you would now use Step 2(c) to withhold at the higher single rate, or specify an additional dollar amount on Line 4(c). While getting a refund feels nice, remember that it means you're giving the government an interest-free loan throughout the year. Ideally, you want your withholding to be as close as possible to your actual tax liability - not too much, not too little.

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One important thing to remember - if your wife's health insurance is through a Health Insurance Marketplace plan and you're receiving any premium tax credits, you'll need to file Form 8962 to reconcile those credits. That's where the 1095-A form becomes super important (not the 1095-B you mentioned). But if her insurance is just regular employer coverage, then what everyone else said is correct - you just need to indicate full year coverage on your return.

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Thanks for bringing this up! Fortunately my wife's insurance is through her employer, not the Marketplace, so it sounds like I won't need to deal with Form 8962. I was worried I'd need to submit both 1095 forms or fill out some additional paperwork to show the transition, but it seems like as long as I can show continuous coverage throughout the year, I should be good.

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Exactly, with employer coverage you won't need Form 8962. And just to clarify for everyone reading this thread - the 1095 forms are primarily informational and proof of coverage. You typically don't attach them to your return or enter detailed information from them. For most people with employer coverage, tax software will just ask if you had full-year health insurance coverage, and you'll check "yes." Keep the 1095 forms with your tax records in case there are questions later, but the process is pretty simple.

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Amina Diop

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Has anyone actually ever been audited over health insurance coverage? I've had gaps and never reported them, nobody ever noticed...

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Oliver Weber

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The individual mandate penalty (for not having coverage) was effectively eliminated starting in 2019 when the penalty amount was reduced to $0. So at the federal level, there's no penalty anymore. But some states like Massachusetts, New Jersey, California, DC, and Rhode Island have their own penalties if you don't have coverage.

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Amina Diallo

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Have you looked at H&R Block's free version? I think they handle some investment income for free, but there might be limits. Worth checking out.

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Ava Martinez

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Thanks for suggesting H&R Block. I actually tried their free version first before TurboTax, but they also wanted me to upgrade as soon as I entered my 1099-DIV information. Seems like most of the big companies use investments as a trigger for their premium versions.

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Amina Diallo

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That's frustrating! These companies are really aggressive with their upselling. Maybe try starting at the IRS Free File page (https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free) instead of going directly to the tax prep sites. Sometimes the versions you access through the IRS have fewer restrictions.

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Slightly off-topic but if you're making so little in dividends and trading profits, maybe look into tax-advantaged accounts like Roth IRA for your investments? Then you wouldn't have to report those dividends or gains at all!

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This is actually really good advice! I switched my small investments to a Roth IRA last year and it made my tax filing so much simpler this year. No more reporting tiny dividends and occasional stock sales.

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