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Pro Series crashes CONSTANTLY during peak season!!! Don't believe the hype. I lose at least an hour of productive time every day dealing with software glitches. Look at ATX instead if ur doing mostly simple returns.

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Noah Irving

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What computer specs are you running? I had crash issues until I upgraded my RAM to 16GB and switched to SSD. Now it runs smooth.

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Running a pretty decent setup - i7 processor, 32GB RAM, and SSD. The crashes seem more related to their network/server issues during peak filing times rather than my local machine. When too many preparers are trying to e-file simultaneously the whole system gets bogged down. ATX has better offline capabilities that don't rely as heavily on constant server communication. I've noticed most crashes happen during high-volume filing periods like early February and early April.

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Carmen Ortiz

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I'm a CPA who switched to Pro Series two years ago and have mixed feelings. The software itself is solid for basic to moderately complex returns - handles most situations you'll encounter with individual and small business clients well. The interface is intuitive once you get used to it, and the diagnostic tools are helpful for catching errors. However, I have to echo some concerns about stability during peak season. I've experienced crashes during high-volume periods, though not as frequently as Katherine mentioned. The key is saving your work frequently and having good backup procedures. For 25 returns, the pay-per-return pricing Connor mentioned could definitely work in your favor. Just factor in the potential learning curve time if you're switching from another platform - plan to start early in the season to get comfortable with the workflow before things get hectic. One tip: if you do go with Pro Series, invest in a solid internet connection and consider having Claimyr or similar service ready for tech support issues during busy periods. The combination can make the experience much smoother.

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I had Code 424 show up on mine too about 3 weeks ago and it just cleared last Friday! My refund finally processed after being stuck for months. From what I learned, it's usually just them double-checking something in your return - could be W-2 matching, dependents, or credits. The waiting is the worst part but try not to stress too much about it. Most people I've talked to said theirs resolved within 4-8 weeks without having to do anything.

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Same exact thing just checked mine right now and 424 popped up. Filed 1/29/25

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10 I think people are overcomplicating this. The simple answer is no - you can't take annuity payments and roll them back into a Roth IRA as a transfer. Once money leaves the Roth environment as a distribution, it's just regular money in your pocket (albeit tax-free). The only way to get money "back in" would be through regular annual Roth contributions if you're eligible (have earned income, under the income limits, etc.). It's kind of like asking if you can take your tax refund and roll it into an IRA - you can't roll it in, but you can use that money to make a contribution if you qualify.

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11 That's a really helpful way of looking at it! The tax refund analogy makes it clear. Even though both are tax-free money, they're not considered the same type of funds for rollover/transfer purposes.

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I appreciate all the detailed explanations here. Just to add another perspective - I work in retirement planning and see this confusion a lot. The key concept everyone's touching on is correct: once distributions begin from any retirement account (including Roth annuities), those payments lose their "qualified funds" status for transfer purposes. One thing I'd add is that the type of annuity matters too. If you have a deferred annuity *inside* your Roth IRA that hasn't been annuitized yet, you might still have some flexibility to exchange it for other investments within the Roth. But once you start receiving actual annuity payments, those are distributions that can't be rolled back in. The earned income requirement for new Roth contributions is also crucial - if you're retired, even having a spouse with earned income could potentially allow for a spousal Roth IRA contribution using your annuity payments, assuming you file jointly and meet the income limits.

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Another thing to consider - if your husband also works, you need to account for his income too when figuring out your withholding. The W4 has spots for this, but most people miss it. Otherwise you'll be under withheld and owe a bunch at tax time.

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Salim Nasir

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This!! My wife and I both got new jobs after marriage and didn't account for combined income. Ended up owing $3800 we weren't expecting. The higher tax bracket from combined incomes is what gets ya.

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Congratulations on your marriage! I went through this exact same situation a few years ago when I got married and had multiple jobs. Here's what I learned the hard way: The most important thing is to treat all your household income as one big picture. Since you have two jobs AND your husband works construction, you need to coordinate withholding across ALL THREE income sources. My recommendation: Start with the IRS Tax Withholding Estimator (it's free and official). Input all three jobs - your nursing job, teaching job, and your husband's construction work. It will give you specific instructions for each W4. A few key points: - Mark "Married filing jointly" on both your W4s - Only put additional withholding amounts on ONE of your jobs (usually the higher-paying one) - Consider having extra withheld if your husband's construction work doesn't withhold enough (some contractors underwithhold) I made the mistake of not coordinating with my spouse's income the first year and ended up owing $2,100 at tax time. Don't be like me! The withholding estimator takes about 15 minutes but saves you from nasty surprises in April. Also, since you're a nurse, you might qualify for some deductions related to uniforms, continuing education, etc. Keep track of those receipts!

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Molly Hansen

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So happy to hear you got your hardship approved! When I was going through this process, I found that the best way to actually understand what was happening with my refund was to use taxr.ai - it showed me exactly where I was in the process and when funds would be released. Helped me sleep better knowing exactly what was going on instead of guessing. Check it out if you have any more tax issues this year!

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Brady Clean

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i keep seeing people mention this. what does it actually do? sounds too good to be true tbh

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Molly Hansen

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It basically translates all the IRS codes and jargon into plain english. Shows you exactly what's happening with your refund and gives timelines for when you'll get paid. Saved me so much headache trying to decode my transcript. And the predictions were spot on - told me exactly when my money would be released.

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That's awesome that your tax advocate came through for you! Based on my experience, once it shows up in SBTPG with a date, you're usually looking at 2-3 business days max before it hits your account. Since your date shows 05/17/2025 (Friday), I'd expect to see it in your bank by Monday or Tuesday at the latest. Just make sure to keep an eye on your account and maybe give your bank a heads up about the incoming deposit - some banks will flag large unexpected deposits. The hardship process is such a pain but sounds like you're finally at the finish line. Hope you get your funds soon and can take care of those medical bills! šŸ¤ž

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