


Ask the community...
This is such a frustrating situation and unfortunately more common than it should be! I went through something very similar last year. Here are a few additional things to check that might help: 1. Look at your bank statement for the exact description of the withdrawal. Sometimes electronic payments get processed through third-party processors, and if there's any mismatch in how your information was transmitted, it can cause the payment to go into a suspense account. 2. If you used tax software like TurboTax, check if they offered "pay with bank account" vs "direct debit" options. These are processed differently and sometimes the software companies batch payments in ways that can cause tracking issues. 3. Request Form 4340 (Certificate of Assessments, Payments and Other Specified Matters) in addition to the account transcript. This shows ALL payments received by the IRS, even if they weren't properly applied to your brother's account. 4. When you do get through to the IRS, ask them specifically to check for "unpostable transactions" or payments in suspense. Have them search by the exact date and amount of the bank withdrawal. The key is being persistent and documenting everything. Keep records of every call, letter, and document you send. This will eventually get resolved, but I know how stressful it is in the meantime!
This is incredibly thorough advice, thank you! I had no idea about Form 4340 - that sounds like it could be exactly what we need to track down where the payment actually went. The "unpostable transactions" suggestion is also something I never would have thought to ask about. You're right about the third-party processor issue too. Looking back at our bank statement, the withdrawal just says "US Treasury Tax Payment" but doesn't have any additional reference numbers or codes that might help track it. We definitely used TurboTax's direct bank account payment option, so there could be some kind of batching issue like you mentioned. I'm going to try calling again tomorrow morning with your specific suggestions - asking about unpostable transactions and requesting Form 4340. Hopefully that will finally give us some answers about where this payment ended up!
I work as a tax resolution specialist and see this exact scenario weekly. The most important thing to understand is that your brother's payment was almost certainly received by the IRS - it's just sitting in what we call a "suspense account" because of some kind of mismatch. Here's my recommended action plan: 1. **Get an Identity Protection PIN (IP PIN) status check** - Sometimes payments get rejected into suspense if there's an IP PIN requirement that wasn't met during filing. 2. **Request a specific payment trace using Form 3911** (Taxpayer Statement Regarding Refund). Even though this isn't technically about a refund, this form triggers the most thorough payment investigation process. 3. **When calling the IRS, ask to speak with the "Accounts Management" department specifically** - they have access to more detailed payment tracking systems than the general customer service reps. 4. **Get a "Record of Account" transcript, not just the regular account transcript** - this shows every single transaction including those that haven't been properly posted yet. Most importantly, don't panic about the threatening letters. As long as you can prove the payment was withdrawn from your account, the IRS will eventually fix this and reverse any penalties/interest once they locate the payment. I've never seen a case where a legitimate payment couldn't be traced - it just sometimes takes persistence. Document everything and keep pushing. This will get resolved!
This is exactly the kind of professional insight we needed! I'm really grateful for the specific form numbers and department names - that gives us a clear roadmap instead of just calling the general IRS number and hoping for the best. The Identity Protection PIN angle is interesting - we hadn't considered that at all. My brother did receive an IP PIN letter earlier this year but I'm not sure if he used it correctly when filing through TurboTax. That could definitely explain why the payment went into suspense. Form 3911 sounds like it might be more effective than what we've been trying so far. When you say it "triggers the most thorough payment investigation process," roughly how long does that usually take in your experience? We're getting pretty anxious about the accumulating interest charges. One quick question - when we call and ask for "Accounts Management," is there a specific way we should phrase that request to make sure we get transferred to the right department? I want to make sure we don't get bounced around between different departments again. Thank you so much for taking the time to share your professional expertise with us!
Form 3911 investigations typically take 30-45 days for completion, but you'll usually get an initial response within 2-3 weeks acknowledging the investigation has started. The good news is that once they initiate the trace, any additional penalties and interest should be suspended while they research. For the IP PIN issue - if your brother received one but didn't use it when filing, that's almost certainly what caused the payment to go into suspense. TurboTax should have prompted him to enter it during the filing process, but it's easy to miss. You can verify if this was the issue by checking his online IRS account or calling to confirm his IP PIN status. When calling, say exactly this: "I need to speak with Accounts Management regarding a payment trace for an unlocated tax payment." If the first rep says they can handle it, politely insist that you specifically need Accounts Management because you need access to the detailed payment tracking systems. Most general customer service reps will transfer you without argument once you use that specific language. Also, make sure to mention the Form 3911 specifically when you get connected - this signals to the rep that you know the correct procedure and helps ensure they take the proper steps. Keep in mind that all penalties and interest accrued due to their processing error will be reversed once they locate the payment, so try not to stress too much about those charges accumulating.
Don't forget about education credits too! Since he's in college and you're claiming him as a dependent, YOU would be the one eligible to claim any education credits for his expenses (like the American Opportunity Credit) on your return, not him. Could be worth up to $2,500 if he has qualified education expenses.
This is super important! My sister claimed my niece who was in college and completely missed out on the American Opportunity Credit because she didn't know about it. Left like $2000 on the table!
Based on what you've described, you should definitely be able to claim your brother as a dependent! Since he's 19 and a full-time college student, he can qualify as a "qualifying child" rather than just a "qualifying relative" - which is actually better for you because there's no gross income limit for qualifying children under 24 who are students. The key tests you need to meet are: 1. Relationship - β (he's your brother) 2. Age - β (under 24 and full-time student) 3. Residency - β (lived with you more than half the year since February) 4. Support - β (sounds like you're covering all his major expenses) His $9k income won't disqualify him since he's a student under 24. Just make sure when he files his own return that he checks the box indicating someone else can claim him as a dependent. And definitely keep good records of all the support you're providing - rent, utilities, food, etc. - in case you ever need to prove you're covering more than half his total support for the year. You're being really generous helping him get started in life!
This is really helpful, thanks! I'm new to all this tax stuff and wasn't sure about the difference between "qualifying child" vs "qualifying relative." So since he's under 24 and in school, the qualifying child rules are actually more favorable? One quick question - when you say "full-time student," does that mean he has to be enrolled full-time for the entire year, or just for part of it? He was finishing high school when he moved in with me in February, then started college full-time in the fall. Does that gap between high school and college affect anything?
Has anyone had experience with getting a refund of the withholding later? I've heard the Canadian seller can file for a refund if the actual tax liability is less than what was withheld, but curious how complicated that process is.
Yes, the seller can file Form 8288-B (Application for Withholding Certificate) before closing OR file a US tax return after the sale to claim a refund for any excess withholding. But it can take 6+ months to get the money back, so most foreign sellers I've worked with prefer to apply for the withholding certificate beforehand if possible.
Thanks for the info! I'll pass this along to the seller. Since we're closing next week, sounds like they'd have to go the tax return route at this point. I'll make sure they know about the long wait time for the refund too.
I just went through this exact situation 6 months ago when buying from a Canadian seller! The stress is real, but you'll get through it. A few things that might help: First, definitely confirm with your title company what their role is here. In my case, they handled the actual withholding and filing - I just had to provide the buyer information and sign off on the calculations. They should NOT be dumping all of this on you at the last minute. Second, double-check if you qualify for the primary residence exemption. If this will be your main home and the purchase price is under $1 million, you should only need to withhold 10% (or 0% if under $300k). That could save you thousands. The form itself isn't as scary as it looks once you understand what goes where. The key boxes are pretty straightforward - your info, seller info, property address, purchase price, and withholding amount. Don't let them rush you into making mistakes because of their poor planning. You have every right to push back on the timeline if they're not providing proper support. This is a standard part of foreign seller transactions and they should have processes in place to handle it smoothly. Hang in there - you're almost at the finish line!
This is such helpful advice! I'm actually going through something similar right now - my title company just informed me about FIRPTA requirements for my purchase from a German seller. It's so frustrating when they wait until the last minute to mention these major requirements. Did you end up having any issues with the IRS processing your Form 8288-A? I'm worried about potential delays or rejections that could mess up my closing timeline. Also, when you say the title company handled the "actual withholding" - does that mean they held the funds in escrow until the form was filed, or did they send the payment directly to the IRS?
Great question! I went through the same confusion a few months ago. The trace number is basically the IRS's internal tracking ID for your specific refund payment. When you see "funded to you" with a trace number, it means your refund has been fully approved and is now in the payment pipeline. You should see your money within 3-5 business days for direct deposit or 1-2 weeks for a mailed check. The hardest part is over - your return cleared all their checks and reviews. Now it's just a matter of the payment system doing its thing. Hang in there, you're almost done!
This is super helpful! I've been checking the IRS site obsessively and seeing all these different statuses and numbers. It's reassuring to know that the trace number basically means I'm in the home stretch. Thanks for breaking it down in simple terms - much easier to understand than the IRS jargon!
I see you're getting great answers here! Just wanted to add that you can also check your bank account for any pending deposits - sometimes the money shows up there before the IRS website updates to "refund sent" status. I've noticed with my credit union that refunds often appear as pending a day or two before they actually clear. The trace number is definitely your green light though - you're in the final stretch! Fingers crossed it hits your account soon. π€
Benjamin Johnson
Something everyone seems to be missing here - if these are ISOs and you're trying to qualify for LONG-TERM capital gains treatment, you need to hold the shares for BOTH: 1) At least 1 year after exercise 2) At least 2 years after the option grant date If you don't meet BOTH holding periods, your gain gets taxed as ordinary income even if they're ISOs. This is called a disqualifying disposition. With pre-IPO companies, people often exercise close to IPO, then get caught by the 6-month lockup period after IPO, and end up selling before they meet the holding requirements. Then they're shocked when the gain is taxed as ordinary income instead of getting favorable LTCG rates.
0 coins
Zara Perez
β’Wouldn't the 1 year holding period start from the exercise date though? So if they exercise now and the company doesn't IPO for another year or more (which is likely given current market conditions), they'd meet both conditions as long as it's been 2+ years since grant?
0 coins
Benjamin Johnson
β’Yes, the 1-year period starts from exercise date. I was just pointing out that many people mess this up around IPOs specifically. They exercise right before IPO thinking they'll qualify for LTCG rates, but then the combination of lockup periods and stock price volatility after lockup expires often leads them to sell before hitting that 1-year post-exercise mark. You're right that if OP exercises now and the company doesn't IPO for at least a year (and the grant was at least a year ago already), they'd likely meet both conditions. I just wanted to highlight this because it's a very common and expensive mistake I've seen multiple colleagues make.
0 coins
Daniel Rogers
Former startup finance person here. One thing that's often overlooked: your company might offer an early exercise option where you can exercise unvested shares. If that's available, you might want to consider it NOW while FMV is BELOW strike price. This has two huge advantages: 1. No AMT issues since there's no spread (actually a paper loss) 2. Your long-term capital gains holding period starts immediately You'd file an 83(b) election within 30 days of exercise. When you eventually sell after IPO, the entire gain from your $3.20 cost basis would be long-term capital gains (assuming held >1yr). The downside is you're putting cash at risk on unvested shares, but if you're bullish on the company and can afford it, this is often the most tax-efficient approach.
0 coins
Ryan Young
β’Wow, I hadn't considered this! Our company does offer early exercise. So if I'm understanding right - I could exercise everything now (even unvested shares), file the 83(b), and basically avoid the whole AMT nightmare scenario if the FMV jumps later? What about if I leave the company before shares vest though? I'm guessing the company would repurchase the unvested shares at my original purchase price?
0 coins
Dylan Cooper
β’Exactly right! By exercising early while FMV is below strike price and filing the 83(b) election, you'd lock in your cost basis at $3.20/share with no immediate tax consequences. If the 409A valuation later jumps to $11.20, there's no additional tax event for you since you already own the shares. Yes, typically if you leave before vesting, the company has a right (sometimes obligation) to repurchase unvested shares at your original exercise price. So your downside risk is essentially limited to the cash you put in. The exact terms should be in your stock purchase agreement. Just make sure you understand the vesting acceleration terms in case of acquisition or IPO - some companies accelerate vesting in those scenarios, which could work in your favor. Also double-check that early exercise is still available and what the process looks like. Some companies restrict it during certain periods or require board approval above certain amounts.
0 coins