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Dylan Cooper

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I'm new to this community but unfortunately dealing with this exact same frustrating outage! Been locked out since last Thursday and like everyone else, I can't access my account balance or payment history while that "MAKE A PAYMENT" button works perfectly - classic government priorities right there! I actually tried the early morning access trick around 2:30 AM last night (yes, I was that desperate!) but still got the same error message. Also spent 90 minutes on hold with their main line before giving up in frustration. Based on all the helpful advice shared here, I'm definitely going to request my account transcript tomorrow and check out taxr.ai to decode those cryptic IRS codes. The Claimyr service also sounds promising if I need to actually speak with a human who can access my account. It's both reassuring and maddening to see so many people dealing with this same broken system. We really shouldn't need workarounds and third-party tools just to access our own tax information in 2025, but here we are dealing with technology that seems stuck in the 1960s! Thanks everyone for sharing solutions - at least we're all suffering through this bureaucratic nightmare together.

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Welcome to the community, Dylan! I'm also new here but unfortunately becoming way too familiar with IRS website failures 😤 I've been dealing with this same "partial outage" since last Monday and it's absolutely maddening. You're spot on about their priorities - the payment system works like a Swiss watch while we can't access our own basic account info! I tried the early morning trick too (around 3 AM because I couldn't sleep from stress) and got the exact same error message. The phone system is just as broken - I gave up after 2+ hours on hold yesterday. Really appreciate you mentioning the transcript and taxr.ai route - seems like that's our best shot right now since their website is basically useless. It's both frustrating and oddly comforting to know we're all dealing with this same ancient system together. We really shouldn't need to become IT detectives just to see our own tax information in 2025, but here we are! Hopefully their "maintenance" on these dinosaur systems ends soon, though I'm not optimistic given everyone's experiences here.

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Miguel Ortiz

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I'm new to this community but unfortunately very familiar with this exact same frustrating issue! Been dealing with the "partial outage" since last Tuesday and it's driving me absolutely crazy. Like everyone else here, I can't access my account balance or payment history to verify if my recent estimated tax payment processed correctly, but of course that bright green "MAKE A PAYMENT" button is working perfectly - really shows where their priorities are! I've tried all the usual troubleshooting tricks (different browsers, clearing cache, incognito mode, even tried from my work computer) with zero success. What's particularly stressful is that I need to confirm my quarterly payment went through to avoid any penalties, but I'm completely locked out of that information. Thanks to everyone for sharing these workarounds and solutions! I'm definitely going to try requesting my account transcript first thing tomorrow morning and check out taxr.ai to help decode those confusing IRS codes that might as well be written in hieroglyphics. The Claimyr service also sounds worth considering if I get desperate enough to pay for actual human contact. It's both reassuring and infuriating to see so many of us dealing with this same broken system. We really shouldn't need creative workarounds and third-party tools just to access our own basic tax information in 2025, but here we are dealing with government technology that seems stuck in the stone age! Hopefully their "system maintenance" wraps up soon, though based on everyone's experiences here, I'm not holding my breath for a quick resolution.

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I completely understand your panic! I had the exact same experience with TaxAct two years ago and spent hours worrying I had somehow messed up my tax payment. That VPS message is incredibly misleading - it really should be clearer that it's referring to their service fee, not your actual tax obligation. Just to add some reassurance: if the IRS accepted your return (which you mentioned they did), that means everything on the tax payment side is properly handled. The acceptance email confirms that any payment method you selected for taxes owed during the filing process has been processed correctly by the IRS. The TaxAct charge typically shows up on your statement as something like "TaxAct" or "TAI Services" when it finally processes. In my case, it took about 9 business days, so you're still well within the normal timeframe. One thing that helped me sleep better was taking a screenshot of my IRS acceptance email and keeping it in my files - that's your proof that your actual tax filing and payment went through successfully, regardless of what TaxAct does with their service fees.

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Thanks for sharing your experience! It's really reassuring to hear from someone who went through the same thing. I'm definitely going to take a screenshot of my IRS acceptance email like you suggested - that's a great idea to have that documentation saved. It's honestly frustrating how poorly TaxAct communicates this whole process. For something as important as tax payments, you'd think they'd be crystal clear about what each message means. I can't believe how many people seem to go through this same panic because of their confusing wording. I'm feeling much better about the whole situation now after reading everyone's responses. Sounds like I just need to be patient and wait for the charge to show up in the next few days. Really appreciate you taking the time to explain everything!

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I went through this exact same stress with TaxAct last month! That "pay the IRS through VPS at a later time" message is absolutely terrible wording - it made me think I had somehow skipped paying my actual taxes to the government. What everyone else said is spot on - VPS is just Value Payment Systems, which is TaxAct's payment processor for their own service fees. It has nothing to do with your tax liability to the IRS. If you got the acceptance email from the IRS, your actual tax payment (if you owed anything) was already processed correctly. The TaxAct preparation fee is completely separate and will show up on your credit card statement in the next few days. Mine took exactly 8 business days to appear, so you're still well within the normal window. I actually called TaxAct customer service about this same message and the rep told me they get dozens of calls every day during tax season from people panicking about this exact wording. You'd think they would fix it by now! Don't worry - you're all set with the IRS. The confusing message is just about TaxAct's own billing process.

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GalaxyGazer

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Hey Aliyah! Just wanted to add another voice of encouragement here - you're absolutely handling this the right way! Everyone has given you spot-on advice about the carryover worksheet, but I wanted to share something that might help with the overall anxiety of first-time filing. I remember feeling exactly the same way during my first year - like every screen was a potential trap where I might accidentally mess up my entire return! But here's the thing: the IRS actually expects first-time filers to have questions and make minor mistakes. That's why they have amendment processes and why tax software like TurboTax has all those built-in checks Ava mentioned. For the carryover worksheet specifically, think of it this way: you literally cannot make a mistake by leaving it blank because you have nothing to carry over. It's impossible to mess up when there's genuinely no information to enter! You're being incredibly responsible by asking questions and taking your time. That approach will not only get you through this year successfully, but it's building great habits for future tax seasons. Keep up the excellent work - you've got this! šŸ™Œ

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Thank you so much GalaxyGazer! This is exactly what I needed to hear. You're absolutely right - I've been treating every screen like it could somehow ruin everything, but when you put it that way about the carryover worksheet, it makes perfect sense. I literally cannot mess up something that doesn't exist! That's such a simple but powerful way to think about it. It's really comforting to know that the IRS actually expects first-time filers to have questions. I was putting so much pressure on myself to get everything perfect on the first try, but you're right that there are systems in place for when people need help or make mistakes. Everyone in this thread has been so incredibly helpful and patient. I came in here totally stressed and confused, and now I feel confident enough to actually finish my return! Thanks for taking the time to encourage a nervous tax newbie - it really means a lot! šŸ’™

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Simon White

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Hey Aliyah! I just wanted to add one more perspective as someone who's helped a lot of friends and family through their first tax filings. You've gotten incredible advice here, and I love seeing how supportive this community is! Just to put your mind completely at ease about the carryover worksheet - it's literally designed for situations that don't apply to you. Think of it like TurboTax asking "Do you have any leftover pizza from last night?" when you've never ordered pizza before. There's simply nothing there to carry over! Since you mentioned you're determined to figure this out on your own (which is awesome, by the way!), here's one more tip that might help as you continue: when TurboTax asks about things like "business income," "rental properties," or "investment losses," and you only have your W-2 from your job, you can confidently skip those sections too. Your tax situation is actually pretty straightforward - employee income is one of the most common and simplest scenarios to file. You should be really proud of yourself for taking this on independently and asking smart questions when you need help. That's exactly the right approach, and you're going to do great! 😊

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Where to categorize materials, equipment and expenses for my sticker business on Schedule C?

Hey tax folks! I run a small print-on-demand sticker shop from home and I'm totally confused about how to categorize everything on my Schedule C for 2025 taxes. I've got several things I'm not sure where to put: For my raw materials (vinyl sheets that get printed and cut into stickers), should I put these under COGS Purchases, COGS Materials and Supplies, or Operations Expenses Supplies? These are directly used to make my products. I've got 4 sticker cutting machines I bought for about $230 each. They're kind of cheap quality and might last 1-2 years tops. Should these be Assets that I depreciate, maybe using Section 179 to depreciate most in the first year? Or just Operations Expense - Supplies? Or possibly COGS - Other Cost? What about shipping materials? Since my business is literally shipping physical stickers, do my packaging envelopes go under Materials and Supplies in COGS rather than Office Expense? My electricity usage spikes noticeably when business gets busy because of all the machines running. Can I claim more than just the standard 5% home office allocation for utilities? Could I put the extra electricity under COGS - Other Costs or Operations Expenses - Utilities? For my phone and internet - I use my personal phone maybe 8% of the time for customer service, and my home internet gets used for the business about 45% of the time. Where do these go? COGS - Other Costs? Operations - Utilities? Operations - Office Expense? I also bought some $12 storage bins from Costco for organizing materials. Are these Assets since they'll last for years, or just Expenses? Sorry for the Schedule C category overload! Even clarification on just one of these questions would be super helpful!

Sarah Ali

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Just a heads up on those cutting machines - I made the mistake of putting similar equipment ($250 range) under Section 179 last year, and my tax preparer said it created unnecessary complication. She had to go back and reclassify them as simple expenses under the de minimis rule, which apparently is much cleaner for audit purposes. For the utilities question, I use a Kill-A-Watt meter to track exactly how much electricity my craft equipment uses. I can literally show the difference in usage between when my machines are running vs not. My accountant said this is perfect documentation to justify claiming more than just the square footage percentage for electricity.

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Zoe Wang

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That Kill-A-Watt meter idea is brilliant! I'm going to get one. Did your accountant have you put the extra electricity usage under Operations Expenses - Utilities, or somewhere else? And did they have you document specific times/dates when you were using the equipment?

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Sarah Ali

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My accountant had me list the extra electricity under Operations Expenses - Utilities. I kept a simple log of when I ran production batches (dates and hours), and I had measurement readings of how much power the machines used during operation. I also took baseline readings of normal household usage for comparison. She said the key is being reasonable and having documentation. I didn't try to claim every tiny increase, just the significant electricity used directly by the business equipment. She also suggested taking photos of the meter readings occasionally as additional proof. The IRS generally won't question well-documented business expenses that make logical sense.

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Great questions about Schedule C categorization! As someone who's been through this confusion before, here's my take based on experience and professional guidance: Your vinyl sheets are definitely COGS Materials and Supplies since they directly become part of your finished product. This is the clearest categorization you have. For those $230 cutting machines, you're overthinking it! Since they're under the $2,500 de minimis threshold and have short useful lives, just expense them immediately under Operations Expenses - Supplies. No need for Section 179 or depreciation headaches for relatively inexpensive equipment. Packaging materials should go under COGS Materials and Supplies too - they're essential for delivering your finished product to customers, so they're part of your cost of goods sold. For utilities, if you track actual usage (like with a power meter), you can definitely claim more than just the standard home office percentage. Document your machine usage patterns and put the business portion under Operations Expenses - Utilities. Phone/internet business usage goes under Operations Expenses - Utilities at whatever reasonable percentage you can document. Those Costco storage bins are definitely just Operations Expenses - Supplies. At $12, they're way below any capitalization threshold. The key is reasonable documentation and consistency in your categorization approach!

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CosmicCadet

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This is such helpful advice! I'm new to running a small business and the Schedule C categories have been really overwhelming. Your explanation about the de minimis threshold is especially useful - I had no idea there was a $2,500 rule that could simplify things so much. One question: when you say "reasonable documentation" for the utilities, what does that actually look like in practice? I'm worried about keeping too little documentation and getting in trouble, but also don't want to go overboard with record-keeping if it's not necessary. Also, is there a specific form or statement you need to file to elect the de minimis safe harbor treatment, or do you just categorize the expenses that way on your Schedule C?

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PixelWarrior

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Wow, reading through all these responses has been incredibly educational! As someone who recently went through a similar inheritance situation, I can't stress enough how important it is to act quickly on this. I inherited my grandmother's IRA in 2021 and made the mistake of assuming I had 10 years to figure it out. Turns out she had already started RMDs, which meant I needed to continue taking annual distributions during the 10-year period. I missed two years of required distributions before realizing my error. The penalty relief process that others have mentioned really does work. I filed Form 5329 for the missed years, marked "RC" for reasonable cause, and included a letter explaining how the SECURE Act changes created confusion about the requirements. The IRS accepted my explanation and waived the penalties completely. For your letter, keep it straightforward - explain that the SECURE Act created new rules for inherited IRAs, that professional guidance was inconsistent or unavailable, and that you're now taking corrective action as soon as you understood the requirements. Include dates and reference the specific confusion around inherited IRA RMD rules. Don't let your dad's advisor's reluctance to help discourage you. Many advisors are still learning these rules themselves. The custodian route that others mentioned is definitely worth trying first - they deal with this daily and can give you the exact numbers you need.

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Thank you so much for sharing your experience with the penalty relief process! It's really reassuring to hear that the IRS actually does accept these explanations and waive penalties completely. As someone new to this whole inheritance situation, I'm curious - how long did it take to hear back from the IRS after you submitted Form 5329 with your reasonable cause explanation? And did you need to provide any additional documentation beyond the letter explaining the SECURE Act confusion? Also, when you mention keeping the letter "straightforward" - roughly how long was yours? I tend to over-explain things and want to make sure I hit the right tone if I ever need to go through this process. The advice about trying the custodian first makes a lot of sense. It sounds like they might be able to provide the calculations and guidance that some financial advisors are hesitant to give right now.

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Lara Woods

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Reading through all these responses, I'm struck by how many people are dealing with similar inherited IRA confusion. The SECURE Act really did create a perfect storm of complexity, especially for situations like yours with double-inherited accounts. One thing I haven't seen mentioned yet is that you should also check if your dad's IRA accounts had any beneficiary designations that might affect your situation. Sometimes when people inherit IRAs, there can be contingent beneficiaries listed that could complicate things further. Also, while everyone's focusing on the penalty relief (which is definitely important), don't forget about the tax planning aspect. Since you have until 2032 to empty both accounts, you might want to spread the distributions across multiple tax years to avoid pushing yourself into higher tax brackets. This is where a good tax professional becomes really valuable - not just for handling the penalties, but for creating a withdrawal strategy that minimizes your overall tax burden. The fact that your dad's advisor is being evasive is unfortunately common. Many advisors are overwhelmed by the SECURE Act changes and would rather punt to someone else than risk giving incorrect advice. Don't take it personally - just keep looking for someone who specializes in this area. You've got options here, and with the penalty relief available for SECURE Act confusion, this situation is definitely fixable. The key is acting soon rather than continuing to wait.

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Ali Anderson

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This is such an important point about checking beneficiary designations! I hadn't even thought about contingent beneficiaries potentially complicating an already complex situation. The tax planning aspect you mentioned is huge too. With potentially large distributions required over the next several years, spreading them strategically could save thousands in taxes. It's not just about avoiding penalties - it's about minimizing the overall financial impact. @bb9c276b2178 - I know this whole thread might feel overwhelming, but there's actually a lot of hope here. So many people have shared successful experiences with penalty relief, and it sounds like there are multiple paths forward for getting the help you need. The consensus seems to be: contact your custodians first for the distribution calculations, then find a specialist who actually knows these rules, and don't let your current advisor's hesitation stop you from getting proper guidance. You've got this!

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