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Document EVERYTHING before you make any moves! Save all emails, text messages, take screenshots, keep copies of the incorrect return and any marketing materials they gave you (especially if they "guaranteed" bigger refunds). Take photos of their office/signage too. This will all help your case whether you go to the IRS, small claims, or try to dispute the charge. I learned this the hard way when trying to get my money back from a sketchy preparer.
This is really good advice. I won a small claims case against a preparer last year because I had saved all our text messages where he admitted to "taking some liberties" with my deductions. The judge was not impressed with his "creative accounting" techniques.
I'm sorry you're going through this - tax preparer issues are incredibly stressful! You've gotten some excellent advice here. I'd especially emphasize filing that amended return (Form 1040-X) as soon as possible to correct those questionable deductions. The IRS tends to be more understanding when you proactively fix errors rather than waiting for them to find them. One thing I haven't seen mentioned yet is checking if your state has a Taxpayer Advocate Service office. They're independent from the IRS and can help if you're experiencing significant hardship from tax problems. Since you're worried about potential audits and penalties from the preparer's mistakes, they might be able to assist you in navigating the process. Also, when you do report the preparer using Forms 14157 and 14157-A, include as much detail as possible about their practices - especially that comment about "maximizing refunds" by claiming deductions you didn't authorize. That kind of pattern is exactly what the IRS looks for when investigating preparers. Stay strong - you're taking all the right steps to protect yourself!
check ur bank info on the website. my friend had similar issue and turned out she typed one number wrong in her account number
I'm in the exact same situation! Filed my Indiana return on 1/28, approved 2/5 and still waiting for the deposit. Called the Indiana DOR helpline yesterday and they confirmed it's just processing delays - they said 21 business days from approval date is normal right now. So frustrating but at least we're not alone in this!
Just to add on to what others have said, the Schedule 1 - Additional Income and Adjustments to Income situation applies to physical tax preparation services too. I used H&R Block for years and this year they charged me an extra $45 for "additional schedules" which was just Schedule 1 for my student loan interest. I complained and the preparer basically admitted it was a new pricing policy. They know they can charge more because most people don't understand tax forms enough to question it. Next year I'm using one of the alternatives mentioned here. The pricing has gotten ridiculous for what are basically simple forms.
This happened at Jackson Hewitt too! They wanted $89 more for my "complex return" which was literally just Schedule 1 for student loan interest and an HSA contribution. When I questioned it, they said "additional schedules require additional processing.
I'm dealing with the exact same Schedule 1 - Additional Income and Adjustments to Income issue with TaxAct! They want $95 extra just because I have student loan interest to deduct. What's really annoying is that I called their customer service and they basically admitted this is a new pricing strategy - they moved common forms like Schedule 1 to higher tiers because they know people will pay rather than start over with a different service. After reading through all these comments, I'm definitely switching to FreeTaxUSA next year. It's ridiculous that tax software companies are nickel-and-diming us for basic forms that most working people need. Schedule 1 isn't some exotic tax situation - it covers things like student loans, HSAs, and small side incomes that are super common nowadays. Thanks everyone for the alternatives and explanations. This thread probably saved me from paying that ridiculous upgrade fee!
my brother works at the irs and says theyre backed up like crazy rn. might take longer than usual tbh
This exact thing happened to me last year! Don't stress too much - the bank will definitely reject the deposit and send it back to the IRS. In my case, it took about 3 weeks for the bank to process the rejection, then another 4-5 weeks for the IRS to mail me a paper check. The whole process was around 7-8 weeks total. Make sure your mailing address is current with the IRS because that's where they'll send the check. You can also call the IRS refund hotline to confirm they received the rejection from your bank, though expect long wait times. Hang in there - you'll get your money!
Gabriel Graham
I qualified for ERC based on the government orders test for my restaurant, and the IRS has already processed and paid my claim. The key was having extremely solid documentation. I kept copies of: 1. All state and local orders that affected my business 2. Written explanations of exactly how each order impacted operations 3. Capacity calculations showing more than 10% reduction 4. Financial records showing the impact The companies pushing "easy qualification" often skip this documentation step, which is exactly what triggers audits. If you can't clearly demonstrate and document the impact, you probably don't qualify.
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Drake
ā¢Did you file yourself or use a service? I'm trying to figure out if I should amend the returns myself or hire someone. My bookkeeper says she can do it but I'm worried about getting it wrong.
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Aisha Patel
As someone who went through a similar situation with aggressive ERC marketing calls, I'd strongly recommend being extremely cautious. I run a small medical practice and got the same types of calls claiming I qualified for quarters I hadn't considered. The red flag for me was when these companies couldn't provide specific documentation about which government orders affected my practice or exactly how they calculated the "more than nominal" impact. They kept giving vague answers about "operational restrictions" without being able to quantify the actual impact on my business. I ended up doing my own research and found that while we did have some COVID-related operational changes (temperature checks, increased cleaning, etc.), these didn't actually reduce our patient capacity or service delivery by the required 10% threshold. The extra 10-15 minutes between appointments for cleaning protocols was inconvenient but didn't materially impact our ability to serve patients. The fact that your accountant isn't familiar with these "alternative qualification methods" isn't necessarily a red flag about your accountant - it might be a red flag about the methods themselves. Most legitimate CPAs are very familiar with both the gross receipts test and the government orders test for ERC qualification. Given that you've already claimed ERC for the quarters where you clearly qualified, I'd recommend sticking with that unless you can document a clear, measurable impact from government orders that reduced your operational capacity by at least 10%. The audit risk just isn't worth it for questionable claims.
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