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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Justin Trejo

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I feel your pain! I was stuck in the exact same loop for almost 2 months earlier this year. What finally worked for me was a combination of persistence and timing. Here's my strategy: 1. Call at exactly 7:00 AM Eastern (as others mentioned) but also try calling again at 12:01 PM - sometimes there's a brief window when agents come back from lunch 2. When you get the automated system, try saying "identity verification" clearly instead of just pressing numbers - the voice recognition sometimes routes you differently 3. If you get the "too busy" message, hang up and call back immediately 3-4 times in a row. I noticed patterns where every 4th-5th call would sometimes get through 4. Keep a log of your attempts - date, time, how long you waited. After 15+ documented attempts, you can reference this if you escalate The whole system is absolutely broken and designed to wear people down, but your refund is YOUR money. Don't give up! It took me 31 attempts over 6 days, but once I got through, the actual verification took less than 10 minutes and my refund was processed within a week. You've got this - just keep pushing through the broken system!

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This is super helpful advice! I especially like the idea of keeping a log - that's smart documentation if you need to escalate later. The lunch break timing tip is something I hadn't heard before. Did you notice any difference in wait times between the 7am and 12:01pm slots? I'm willing to try anything at this point since I've been stuck in this verification nightmare for weeks now.

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Ethan Taylor

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I've been dealing with the same identity verification nightmare! After reading through all these suggestions, I'm definitely going to try the 7am calling strategy and the congressional representative route. It's absolutely ridiculous that we have to jump through so many hoops just to get our own money back. Has anyone tried combining multiple approaches? Like calling your representative AND using one of those callback services? I'm wondering if having multiple irons in the fire might speed things up. At this point I'm willing to try anything - I've been waiting on my refund since April and it's now almost August. The IRS system is completely broken and they know it. Thanks everyone for sharing your experiences and tips. At least we're not suffering alone in this bureaucratic hell!

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Did anyone consider that maybe the IRS calculator is including self-employment tax? If any of that $58,000 is from self-employment, you'd owe an additional 15.3% on that portion for Social Security and Medicare taxes. That could make a HUGE difference in the final number.

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This is a really good point. When I was calculating taxes on my self-employment income last year, I kept getting confused because I was forgetting that SE tax. On $58k of pure self-employment income, you'd owe about $8,200 JUST in self-employment tax, before even calculating regular income tax!

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This is such a common source of confusion! I went through the exact same thing when I first started doing my own taxes. The key thing that helped me understand the discrepancy was realizing that the IRS online calculators often include assumptions about your filing status, deductions, and credits that you might not be accounting for in your manual calculations. A few things to double-check: 1. Are you using the correct tax year's brackets and standard deduction amounts? 2. Do you have any pre-tax deductions from your paycheck (like health insurance, 401k contributions, HSA contributions) that reduce your taxable income before the standard deduction is even applied? 3. Are you eligible for any tax credits that the calculator might be automatically including? Also, if you're getting a W-2, your employer has already been withholding taxes throughout the year based on your filing status and allowances, so your actual tax owed might be different from what you calculate as your total tax liability. The IRS calculator might be showing you what you still owe or your refund amount rather than your total tax. Try using the IRS's Interactive Tax Assistant tool - it walks you through step by step and explains each calculation, which might help you identify where the discrepancy is coming from.

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Nia Watson

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This is really helpful! I think you hit on something important about pre-tax deductions that I hadn't considered. I've been calculating based on my gross salary but completely forgot that my employer deducts health insurance premiums and 401k contributions before calculating my taxable income. That could easily account for a few thousand dollars difference right there. The Interactive Tax Assistant sounds like exactly what I need - I didn't even know that existed on the IRS website. Thanks for breaking this down so clearly!

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Do I need to file tax returns in 11+ states for my family investment partnership?

I set up a family partnership (Morgan Family LP) with my parents a couple years ago so we could pool our money for investments in real estate partnerships, stocks, and other opportunities. I didn't think through the tax implications when I had Morgan Family LP invest in a fund that itself invests in hundreds of other funds buying properties and businesses across the country. Now I'm looking at a K-1 that's literally 167 pages long showing income from about 40 different states! 😫 Until recently, I had an amazing accountant who handled Form 1065 and all the state returns for Morgan Family LP, but unfortunately he passed away last year. One thing I really valued was how he'd have me sit with him for 4-5 hours while he completed the returns, which taught me a lot about partnership returns and my personal taxes. So this year, I decided to try doing it myself. I successfully completed my personal return in TurboTax and the partnership's Form 1065 in TurboTax Business (after spending around 130 hours over the last couple years learning tax stuff online). But now I'm stuck dealing with these state returns. About 40 states show some income, with 11 highlighted ones showing profits over $250. I've already filed for NY and CA, but I'm trying to figure out which additional states need returns. My late accountant mentioned it's kind of a balancing act - weighing which states have significant enough income and tough penalties for not filing (like Massachusetts with their $5/day late filing penalty for partnerships with no cap - he said sometimes states wait years to send notices, by which time you might owe $2000+ in penalties) versus the time and expense of preparing returns for states with minimal income. I started creating a spreadsheet of filing requirements for each state, but before I spend days on this, I wanted to ask for some general advice on tackling this situation. Any guidance would be greatly appreciated!

Have you considered composite returns? Some states allow partnerships to file a single composite return on behalf of all nonresident partners, which can dramatically simplify your filing burden. Not all states offer this option, but many do. The requirements vary by state, but essentially the partnership pays tax on behalf of the partners for that state's sourced income. It's typically a flat rate and while sometimes higher than individual rates, the administrative convenience can be worth it. I manage several partnerships with similar multi-state issues, and we've reduced our state filings by about 60% using composite returns where available.

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This sounds promising! Does filing a composite return eliminate the need for me to file individual nonresident returns in those states? And how do I figure out which states allow this option?

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Yes, that's exactly the benefit - filing the composite return typically eliminates the need for individual nonresident returns in those states. The partnership pays the tax at the entity level on behalf of the nonresident partners. Most states with income taxes offer some form of composite filing, but the rules vary significantly. Major states that allow composite returns include California, New York, Georgia, Massachusetts, Illinois, and Pennsylvania, but with different requirements. Some states require election forms to be filed early in the tax year. For your specific situation, you might want to create a spreadsheet with these columns: State, Allows Composite, Election Deadline, Tax Rate, and Requirements. You can find this information on each state's department of revenue website under partnership or pass-through entity filing sections.

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Rhett Bowman

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I run into this issue every year with my investment partnerships. Here's my practical approach that's worked for 15+ years: 1. Always file in your home state plus any state with income over $1,000 2. File in "aggressive" states regardless of amount (CA, NY, MA, NJ, IL) 3. For states with income under $500, I keep documentation showing the amount but don't file unless they contact me 4. For amounts between $500-$1,000, I make a case-by-case decision based on the state's reputation Following this approach, I've only had two states ever contact me about non-filing (Oregon and Connecticut), and in both cases, the penalties were minimal compared to the preparation costs I saved over the years. Just know that technically you're supposed to file everywhere you have income, so this approach does have some risk. But from a practical standpoint, the tax departments in many states are too understaffed to pursue very small amounts.

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This is super helpful - thank you! Have you ever had a state come after you years later with compounded penalties that made you regret not filing?

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In my experience, the worst case was Connecticut - they came after me about 3 years later for $47 in tax on partnership income. By the time they sent the notice, with penalties and interest, it was around $180. Still way less than what I would have paid a preparer to file there for multiple years. The key is keeping good records. When states do contact you, they're usually reasonable if you can show the income amount was minimal and you weren't trying to hide anything. I always keep a spreadsheet with all the K-1 details and income by state, so if anyone asks, I can quickly provide documentation. Oregon was actually more reasonable - they just wanted the $23 in tax owed with minimal penalties since I responded promptly to their inquiry. The risk-reward calculation really depends on your comfort level and the amounts involved. For partnership income under $200 per state, I've found the enforcement risk to be very low.

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Jamal Carter

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Has your mom checked whether a "tax-free liquidation" under Section 337 might be possible? It's complicated but can sometimes allow for liquidation without recognizing gains. Also, don't forget to look into "step-up in basis" rules since the assets were inherited - this might significantly reduce any potential tax impact on sale.

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Mei Liu

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I don't think Section 337 applies anymore except in very limited cases after the 1986 tax changes. Most business liquidations are taxable events now. But the step-up in basis point is super important! That alone could save thousands in taxes.

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Carmen Diaz

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I'm so sorry for your loss. Closing a business after a death is incredibly overwhelming, especially when you're still grieving. One important thing to consider is the timing of everything. Your mom has inherited these business assets with what's called a "stepped-up basis" - meaning their tax basis is reset to fair market value as of your dad's date of death. This can actually save a lot in capital gains taxes compared to what your dad would have owed if he had sold them while alive. Before making any major decisions about selling assets to family members, I'd strongly recommend having your mom meet with both an estate attorney AND a tax professional who specializes in business closures. The accountant's confusing explanation might be because there are several different tax strategies that could apply depending on how the business was structured (sole proprietorship vs. LLC vs. corporation) and the total value of assets involved. Also, your mom doesn't necessarily have to rush this process unless there are pressing debts or lease obligations. Taking time to properly value everything and find legitimate buyers at fair market prices will likely result in better outcomes than quick sales at below-market rates. The inventory and equipment in those shipping containers might be worth more than you think, and rushing to liquidate could leave money on the table that your family deserves.

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Nebraska Refund Check Already Received But State Website Still Shows "No Status Available" After Filing Last Week

I filed both federal and state taxes last week and I'm getting confused about my Nebraska state refund status. I just got my refund check in the mail today, but when I check indr-refundstatus.ne.gov, it still says "As of 02/13/2025 information on the status of your refund is not available" and warns "Do not file a duplicate return as this will delay processing of the return." I followed all the steps on the website: 1. I navigated to indr-refundstatus.ne.gov 2. Filled in my information 3. Checked the 'I'm not a robot' checkbox and followed the instructions 4. Clicked the "Check Refund Status" button But I'm still getting this exact message on my screen: "As of 02/13/2025 information on the status of your refund is not available. Do not file a duplicate return as this will delay processing of the return." The website clearly states: "Please allow a minimum of 30 days to receive your refund if you e-file an error-free return. For paper returns, please allow a minimum of three months to receive your refund if you file an error-free return. Your refund will generally be issued by July 15th, if your return is filed by the April 15th due date." But here's what's confusing me - I already have my physical refund check in hand, yet the system doesn't seem to know this. The check arrived in today's mail, but the online status hasn't updated. Is this normal? Has anyone else experienced this disconnect between receiving their actual refund while the Nebraska Department of Revenue's system still shows no information? I tried calling their contact numbers (402-471-5729 or 800-742-7474 for NE and IA residents) but got stuck in a long hold queue and eventually had to hang up. Should I be concerned about this discrepancy, or is it just that their system updates slowly? I don't want to deposit the check if there's some kind of error.

Yara Nassar

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This is actually pretty common with state tax systems! The refund processing and status tracking systems often aren't synced in real-time. Nebraska's system is known for having delays between when checks are issued and when their online portal reflects the updated status. Since you already have your physical check, you're all good - just deposit it normally. The online status will eventually catch up, sometimes taking weeks after you've already received and deposited your refund. No need to worry about any discrepancies here!

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Glad to hear others have experienced this too! I had the exact same situation with my Colorado state refund a couple years back - got my check on a Thursday but the state website didn't update until almost 3 weeks later. These government systems are notorious for being out of sync. As long as you have that physical check in hand, you're golden. Just deposit it and don't stress about the website status - it'll update eventually (or maybe it won't, but it doesn't matter since you already got paid). The important thing is your refund processed correctly and arrived way faster than their estimated 30-day timeline!

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Ravi Kapoor

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Wow, 3 weeks for Colorado to update? That's crazy! Makes me feel better about Nebraska's delay though. Thanks for sharing - it's reassuring to know this isn't just a Nebraska thing 😊

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