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Maya, I've been following this thread and wanted to add one more possibility that hasn't been mentioned yet. Sometimes CP171 notices are triggered by automatic matching programs where the IRS computer systems flag discrepancies between different databases. For example, if your nonprofit received any government grants or payments that were reported to the IRS via 1099-G forms, but those amounts weren't properly reflected or explained on the 990EZ, it can trigger an automated assessment. The IRS system assumes unreported income and generates a balance due notice. Also check if they received any Form 1099-MISC for things like awards, prizes, or certain types of payments that might need special handling on the 990EZ. Even small amounts can trigger these notices if not properly categorized. Given all the great suggestions in this thread (especially the Claimyr and taxr.ai options), you should be able to get this resolved fairly quickly once you identify the root cause. The key is having all your documentation ready when you do get through to someone at the IRS.
This is really helpful context about the automatic matching programs - I hadn't considered that angle! The nonprofit did receive a small grant from the state arts council last year, and now that you mention it, I'm wondering if that might have generated a 1099-G that we didn't account for properly on the 990EZ. I'll definitely check their records for any government payments or 1099 forms they might have received. It's frustrating how these automated systems can create such confusion, but at least now I have a better roadmap for troubleshooting this issue. Thanks to everyone who contributed suggestions - this community is incredibly helpful for navigating these tricky IRS situations!
Maya, one additional resource that might help while you're working through this issue - the IRS has a specific webpage for exempt organizations that includes common CP171 triggers and resolution steps at irs.gov/charities-non-profits. They also have a dedicated email address for exempt organization questions where you can submit documentation and get written responses, which can be helpful when phone lines are jammed. Also, if this turns out to be a systemic processing error (which happens more often than you'd think), you might want to have your client register for an IRS online account at irs.gov/payments/your-online-account. Once verified, they can view their account transcripts online, which will show exactly what transactions and assessments the IRS has on file. This can help you identify discrepancies between what you filed and what the IRS processed. Keep us posted on what you find - these cases are always good learning experiences for everyone in the community!
Thanks Jade! That's really valuable information about the IRS online account option. I didn't know exempt organizations could access their account transcripts that way - that could save a lot of time trying to figure out what the IRS actually has on file versus what we think we submitted. I'm definitely going to have them set that up right away. It would be so helpful to see exactly what triggered this CP171 before spending more time guessing or waiting on hold with the IRS phone lines. The dedicated email option for exempt orgs is also news to me - that might be a good backup plan if the phone route doesn't work out. Really appreciate you sharing these resources! This whole thread has been incredibly educational.
That's great advice about the IRS online account! I actually helped another nonprofit client set one up last month and it was incredibly useful for seeing their payment history and any outstanding issues. The account transcripts show you exactly what the IRS has processed, including any automatic adjustments or penalties they've applied. One tip for setting it up - make sure you have the organization's current EIN letter handy, as they often require that for verification. Also, if there are multiple people who need access (like board members or accountants), each person needs their own separate login tied to their individual SSN, but they can all be authorized to view the organization's account. The email option Jade mentioned is particularly helpful because you get a paper trail of your communication with the IRS, which can be valuable if you need to reference it later or if there are any disputes about what was discussed.
This is a great question and I've seen many organizations struggle with this exact issue. The key thing to understand is that the IRS looks at the direct recipient of the donation, not the ultimate destination, when determining tax deductibility. Since you're a 501(c)(7), donations made directly to your organization are not tax-deductible to the donor, even if you plan to pass 100% of the funds to a qualifying 501(c)(3). The donor's tax deduction is based on who they're writing the check to, not where the money eventually goes. Here are the cleanest approaches I've seen work: **Option 1: Direct donations with your club as organizer** Have donors make checks payable directly to the 501(c)(3) charity. Your club collects and forwards these donations. This maintains tax deductibility since the charity is the direct recipient. **Option 2: Charity-sponsored event** Work with the 501(c)(3) to officially sponsor your event. They handle all payment processing and issue tax receipts directly to donors. Your club focuses on event logistics and promotion. Regarding event expenses - if you use Option 1, you cannot use any of those donated funds for expenses since they belong to the charity. You'd need to cover event costs through separate fundraising (ticket sales, sponsorships, etc.) or have the charity reimburse you for approved expenses. I'd recommend speaking directly with the 501(c)(3) you're supporting - they likely have experience with this type of partnership and may have established procedures that make everything much simpler.
This is really helpful! I'm leaning toward Option 2 since it seems like it would eliminate most of the complexity on our end. Do you know if there are any specific requirements the 501(c)(3) needs to meet to officially sponsor an event like this? I want to make sure we approach them with the right information so they understand what we're asking for. Also, when you mention "approved expenses" - is there typically a limit on what percentage of donations can go toward event costs, or does that vary by organization?
Great question about the sponsorship requirements! For a 501(c)(3) to officially sponsor your event, they typically need to maintain "control and supervision" over the fundraising activity. This usually means they approve the event plan, have input on messaging/materials, and retain final authority over how funds are used. Most charities are comfortable with this arrangement since they benefit from the fundraising while you handle the logistics. They'll often have template agreements already prepared. Regarding expense percentages - there's no hard IRS rule, but many 501(c)(3)s aim to keep fundraising costs under 25-35% of total donations to maintain good charity ratings. However, this varies significantly based on the type of event and organization size. The charity will likely have their own internal guidelines they'll share with you during the partnership discussion. I'd suggest approaching them with a simple one-page proposal outlining your event concept, expected attendance/donation amounts, and estimated expenses. This gives them enough information to determine if it fits their fundraising policies.
I've dealt with this exact situation with our local veterans' association fundraiser last year. What really helped us was getting everything documented upfront with the 501(c)(3) we were supporting. We ended up going with the direct donation approach - donors made checks payable to the charity, but we collected them at our event and forwarded them in batches. The charity provided us with donation forms that included their tax ID number and official letterhead, which made donors feel confident about the tax deductibility. One thing I'd strongly recommend is setting up a meeting with the charity's treasurer or development director before your event. They can walk you through their preferred process and may even provide pre-printed donation envelopes or receipts. Most established charities have handled this type of partnership before. Also, make sure you're crystal clear with potential donors about the process. We had signs at our registration table explaining that checks should be made out to the charity (not our club) for tax deduction purposes. This eliminated confusion and actually increased our donation totals since corporate sponsors knew they'd get proper documentation. The key is transparency and proper documentation - when everything is set up correctly, it benefits everyone involved.
This is exactly the kind of practical advice I was hoping to find! The pre-printed donation forms with the charity's letterhead is a brilliant idea - it would definitely help with donor confidence. I'm curious about the batch forwarding process you mentioned. Did you collect donations throughout the event and then send everything at once, or did you forward them on a more frequent schedule? Also, did the charity provide any kind of master receipt or acknowledgment letter that you could share with donors at the time of collection, or did donors have to wait for individual receipts directly from the charity? We're expecting both individual donors and a few local businesses, so I want to make sure we have a smooth process that works for everyone.
I'm dealing with this exact same nightmare right now! Filed February 12th and have had the 570 code for 6+ weeks. What's driving me crazy is that I called last week and the rep told me "everything looks normal, just wait 21 days" - but it's already been WAY longer than that! Based on what everyone's sharing here, it sounds like I need to stop accepting those generic responses and really push to get transferred to someone who can see the actual details. The lost verification letter issue is seriously concerning - I've been checking my mailbox religiously but haven't received anything from the IRS. Going to try the Tuesday morning strategy and specifically ask about any notices they might have sent. It's ridiculous that we have to become tax code detectives just to get basic information about our own refunds! Thank you everyone for sharing your experiences - this thread is more helpful than three different IRS phone calls I've made.
I'm in the exact same situation and feeling your frustration! Filed February 8th with a 570 code showing up about a week later. I've called twice and gotten the same "wait 21 days" runaround, which is honestly insulting at this point since it's been over 8 weeks. After reading through everyone's experiences here, I'm convinced the key is getting past those first-level reps who clearly can't see what's actually happening with our returns. The pattern of lost verification letters is really alarming - makes me wonder if there's a systematic issue with their mailing process this year. I'm definitely going to try that Tuesday 7am call strategy and be very specific about asking for a Level 2 agent who can access detailed case notes. It shouldn't take a community forum to figure out how to get basic information from our own tax agency, but here we are! Thanks for adding your experience to the thread - it's reassuring to know we're not alone in this mess.
This thread is incredibly valuable - thank you all for sharing such detailed experiences! I'm also stuck with a 570 code since mid-February filing (going on 6 weeks now). What strikes me most is how consistent the pattern is: generic responses from Level 1 reps, lost verification letters, and the need to really push for specific information. I've called twice and gotten the standard "still processing" response both times. Based on everyone's advice here, I'm planning to call this Tuesday at 7am sharp and immediately request a Level 2 agent who can see detailed case notes. I'm also going to specifically ask about any notices they may have sent, since that seems to be where so many people find their answers. One question for those who've been successful - when you ask for a Level 2 agent, do you need to give a specific reason, or can you just request the transfer directly? The accountability gap here is frustrating, but this community support has been more helpful than any official IRS resource. Will report back with my results!
You don't need to give a specific reason to request a Level 2 agent - you can just say something like "I need to speak with a Level 2 representative who can access detailed case notes about my account" or "Can you please transfer me to account management?" Most Level 1 reps will transfer you without much pushback, especially if you're polite but firm about it. If they ask why, just explain that you've been waiting weeks with a 570 code and need someone who can see the specific reason for the hold. I've found that mentioning you've already called multiple times and gotten generic responses usually gets you transferred pretty quickly. Good luck with your Tuesday call - the early morning timing really does make a difference!
Has anyone used TurboTax or H&R Block's withholding calculators? Are they any good for figuring out how to fix withholding problems mid-year? My spouse is having a similar issue with under-withholding.
I went through this exact same nightmare last year! The new W-4 form is so confusing compared to the old one with allowances. Here's what worked for me: I immediately calculated roughly how much I should have been paying in federal taxes for those 3 months (you can use last year's tax return as a guide - just divide your total federal tax by 12 and multiply by 3). Then I filled out a new W-4 with that amount PLUS my normal withholding divided by the remaining pay periods and put it all in Step 4(c) as additional withholding. For example, if you normally should have $200 withheld per paycheck and you missed $600 over 3 months, and you have 9 months left in the year, you'd put $200 + ($600/18 paychecks) = about $233 extra per paycheck in Step 4(c). Don't panic - this is fixable! The key is acting quickly so you have more paychecks to spread the catch-up amount over. Also, make sure you keep all your paystubs to show the IRS you tried to fix it mid-year if there are any issues when you file.
This is such great practical advice! I never would have thought to use last year's tax return to estimate what I should be withholding. That makes so much more sense than trying to guess. Your calculation example is really helpful too - breaking it down to show exactly how to spread the missed withholding over the remaining paychecks makes it seem much more manageable. I was getting overwhelmed trying to figure out the math, but when you put it that way it's pretty straightforward. The tip about keeping all the paystubs is smart too. I've been saving them anyway since I noticed the problem, but it's good to know that shows the IRS I'm trying to fix things properly. Thanks for sharing your experience - it really helps to know other people have gotten through this successfully!
Sophia Bennett
I might be misunderstanding, but are you sure you're looking at the right tax year on your transcript? Sometimes the IRS website defaults to the wrong year. Also, there's a difference between the Account Transcript and the Return Transcript - one might show activity while the other doesn't. Just wanted to clarify this point in case it helps.
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Jacob Lee
I went through this exact same nightmare last year! My transcript showed "no return filed" for 2022 even though I had the TurboTax confirmation email. After weeks of trying to get through to the IRS, I finally reached an agent who told me my return was sitting in their "Unpostable Unit" because of a minor data mismatch. Here's what worked for me: I went to my local IRS Taxpayer Assistance Center with my H&R Block acceptance email and a printed copy of my return. They were able to locate it in their system using the confirmation number and expedite the processing. The whole thing got resolved within 10 business days after that visit. Don't wait on the phone lines - go in person if you can. Bring every piece of documentation you have, especially that acceptance confirmation. Your $3,200 refund is definitely worth the trip, especially with your mom's medical expenses on the line. The local office can also put a priority flag on your case given the financial hardship.
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Eli Wang
ā¢This is exactly the kind of proactive approach that gets results! I'm curious - when you went to the Taxpayer Assistance Center, did they require an appointment or were you able to walk in? I've heard mixed things about wait times at different locations. Also, did they give you any kind of receipt or tracking number for the priority flag they put on your case? I'm dealing with a similar situation and want to make sure I have all my documentation ready before making the trip.
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