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I think I might be able to help with the transcript access issue, which could give you some answers. Many people don't realize that the transcript system has very specific requirements that often cause access problems. For instance, if you've recently moved or changed phone numbers, the verification system might reject you. Or if you're using a VPN, that can trigger security blocks. In my case, I had to request a PIN by mail because I couldn't pass the online verification. It took about 10 days to arrive, but once I had it, I could see exactly what was happening with my return.
This is really good info. I kept getting rejected by the transcript system and couldn't figure out why. Turns out my credit report still had my old address, which was causing the verification to fail. Had to update that first before I could get access.
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Just a word of caution - I was in a similar situation last year and made the mistake of calling multiple times and creating multiple online accounts trying to check different ways. This actually flagged my account for potential identity verification issues, which added another 60 days to my processing time. Compared to other tax years, 2024 processing is significantly slower for many filers. The IRS is dealing with staffing shortages and increased verification procedures. If you've only been waiting 23 days, I'd strongly suggest giving it at least until the 30-day mark before taking more aggressive action.
When my mom passed last year, I was in a similar situation with needing my refund for funeral costs. After weeks of trying to reach someone at the IRS with no luck, I used Claimyr.com to get through to an agent in about 15 minutes. They were able to expedite my refund due to hardship. Sometimes just getting a human on the phone makes all the difference when you're dealing with something urgent. Glad you found the help you needed here!
I've seen Claimyr mentioned a few times here. Does it really work? I've been calling for days and can't get through.
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100% worth it in my situation. I had spent literally days trying to get through on my own. Claimyr had me connected to an actual IRS agent in minutes. When you're dealing with something time-sensitive like I was, the service pays for itself.
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This community helped me figure out my offset issues last year too. The regular IRS phone lines are basically useless during tax season, but someone here pointed me to the right department to call. Got my issue resolved in one call instead of weeks of runaround. Congrats on your refund!
Back in 2022, I had this exact same situation. Filed in January, transcript showed N/A for weeks. Everything was perfectly fine. The IRS processing centers get overwhelmed at the beginning of tax season. Your return is probably sitting in a digital queue waiting to be processed. As long as you received an acceptance confirmation, you're in their system.
I always prepare for this waiting game every year! Last year I filed on January 21st and didn't see transcript updates until February 18th. Then suddenly everything updated at once! My sister-in-law filed on February 3rd and got her refund before me. The IRS works in mysterious ways. Just make sure you have all your documentation organized in case they request anything.
I'm going through this exact same thing right now and I'm so stressed about it! π« I repaid about $4,200 in unemployment from 2023 but my 1099-G shows the full amount and I'm terrified I'm going to get audited if I don't report it correctly. I called my state's unemployment office THREE times and got different answers each time about how to handle it on my taxes. One person said I'd get an amended 1099-G (never came), another said to just report the difference, and a third said to report it all as income and then deduct it. I'm literally losing sleep over this!
Have you contacted your state unemployment office to request a corrected 1099-G? Some states will issue a corrected form that shows the net amount after repayment, which would make this much simpler. If they won't do that, did they provide any documentation of your repayment that you could include with your tax return? Also, how much did you repay - was it the entire amount or just a portion?
Hey tax pros - need some advice here. Filed on 01/30 w/ TurboTax and still zero updates on anything. Got 3 kiddos total, but this yr is my first claiming my son (his dad & I alternate yrs per our agreement). I've checked WMR daily, transcripts twice weekly, and even verified my ID through [ID.me](http://ID.me) just in case. My AGI is ~120k, so I'm not eligible for EITC, just standard CTC. Already double-checked all SSNs, DOBs, and filing status details. Any ideas why it's taking so long? Processing times seem way off compared to prev yrs. TIA for any insight!
The IRS has special verification procedures for alternating dependents. This is normal. They're preventing fraud. Their systems flag these returns automatically. Manual review takes time. Your return isn't lost. It's in a special processing queue. No need to worry yet. The 2023 processing timeline is longer than usual. Many first-time dependent claims take 8-10 weeks. Keep checking your transcript weekly. Look for code 570 or 971 to appear. That means verification has started.
This is super helpful. I've been checking my transcript daily which is probably excessive, right? Should I be looking at the account transcript or the return transcript to see these codes?
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Welcome to the wonderful world of IRS dependent verification! π I'm in the same boat (filed 2/2, alternating custody with ex). From what I've gathered lurking on this sub, returns with first-time dependent claims or alternating dependents are taking 8-12 weeks this season. The good news is that the vast majority process without requiring any additional documentation. The bad news is there's not much we can do except wait it out. I've seen several posts from people in our situation who suddenly got their DDD after 9+ weeks with zero prior updates. Hang in there!
The IRS issued Notice CP12 for these types of adjustments. The notice explains that they changed your return based on their records of stimulus payments already issued to you. The $1,400 amount corresponds exactly to the third Economic Impact Payment (EIP3) from 2021. According to the IRS Internal Revenue Manual section 21.6.3.4.2.1, taxpayers who disagree with the adjustment have 60 days to submit documentation proving they didn't receive the payment.
Had this last month. Same amount. $1,400 taken. Freaked out. Called IRS. Waited two hours. Agent explained. I claimed RRC. Already got stimulus. System caught it. Adjusted automatically. Got CP12 notice later. Explains everything. Can't dispute it if records correct. Check line 30 on your 1040. Probably shows $1,400 there. Common mistake.
Just to clarify - the $1,400 adjustment would specifically be for the third Economic Impact Payment that was authorized in March 2021. The first two payments were $1,200 and $600 respectively, for a total of $1,800. If your adjustment is exactly $1,400, that's almost certainly the third payment.
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This is exactly what I needed to hear. Thanks for breaking it down so clearly!
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It seems, perhaps, that there might be a pattern emerging with Woodforest Bank specifically this tax season. From what I've gathered in various forums, approximately 60-70% of Woodforest customers are experiencing a 24-48 hour delay between IRS deposit notification and funds availability. This is somewhat surprising given that most major banks have been processing these deposits more quickly this year compared to previous tax seasons. The community consensus appears to be that waiting 2-3 business days after receiving the email notification is, unfortunately, normal for Woodforest specifically.
I was in EXACTLY this situation with Woodforest on my Tax Year 2023 refund. The IRS Refund Status portal showed "sent" but nothing in my account. Called the specialized direct deposit verification line at the IRS (different from the general helpline) and they confirmed the ACH transfer had been successfully transmitted to Woodforest's routing number. When I provided this information to Woodforest's customer service, they "discovered" my deposit was in their verification queue. Magically appeared in my account 4 hours after that call. Sometimes you need to push both ends of the transaction to get results.
Could you share that specialized direct deposit verification line number? I've been searching the IRS website but can only find the general customer service number.
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I'm sort of in the same boat as you. Has anyone here actually had their federal refund come before state? I'm wondering if maybe, possibly this is just how it works now and we didn't notice before?
Got my state refund in 8 days. Federal took 31 days. Nothing wrong with my return. This is normal now. Don't stress about it. If you need that money urgently, plan better next year by adjusting your withholding so you're not waiting on a big refund. Congrats on the marriage and good luck with the house hunting.
I had something similar happen last year and it turned into a NIGHTMARE. Started just like yours - weird transcript with mixed year info. Ended up waiting 11 months for my refund because my return got flagged for identity verification but they never sent the letter! I only found out when I called in July. Not trying to scare you, but if you don't see movement in the next week or two, be proactive and call them. Don't assume it's normal processing like I did!
Tax professional here. What you're seeing is the Account Transcript for 2022 showing correctly that you didn't file a 2022 return yet (if you don't need to file for 2022, that's fine). The 2023 transcript shows N/A because it hasn't been fully processed into the transcript system yet. This is completely normal for returns filed in January, especially with the PATH Act delays if you claimed certain credits. As long as WMR shows 'received,' you're fine. Give it another week or two.
Isaac Wright
I think everyone's missing something important here. There are multiple places to check: β’ SBTPG portal - Shows what they received from IRS and what they're sending you β’ IRS transcript - Shows the ACTUAL refund amount approved β’ WMR tool - Sometimes shows different info than transcript You need to check ALL THREE to figure out where the money went. Don't just rely on SBTPG's info. They're just passing along what they got from the IRS minus their fees. Frustrating that none of the tax prep companies explain this properly!
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Connor Murphy
This is exactly right! I work in financial services and see this confusion all the time. SBTPG is just the processor - they don't make decisions about your refund amount. Think of them like a mail carrier - they just deliver what they're given. I always tell my clients to check their transcript first, then SBTPG, then reconcile the difference.
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KhalilStar
This is really helpful information, thank you. I'm wondering, though, if there's a way to see what fees might be deducted before filing? My husband and I are trying to plan our budget around our expected refund, and it would be helpful to know approximately how much might be taken out for processing fees, etc.
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Amelia Dietrich
According to the IRS website (https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions), refund transfers through third-party processors like SBTPG can have several fees deducted. I've documented everything in my spreadsheet for the past 3 tax seasons, and here's what I've found: 1. Tax preparation fees (if you didn't pay upfront) 2. State filing fees 3. Refund transfer fees 4. Audit protection if you added it You can also check the IRS 'Where's My Refund' tool and compare that amount to what SBTPG shows. If the IRS amount is higher, then SBTPG took fees. If the amounts match but you got less, your bank might have fees or holds. Just want to confirm I've got this right?
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