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Arkansas State Tax Refund Still Not Issued After 6+ Weeks - Processed 2/5/2025 - Should I Call the Verification Department?

My Arkansas state return was processed on 2/5/2025 at 5:41:16 PM but still no refund. I'm looking at the refund status page on atap.arkansas.gov right now, and it says "Your return was processed on 2/5/2025 5:41:16 PM; however, your refund has not yet been issued." The status shows this exact message: "Identity theft and other fraudulent actions are a serious concern, so we are taking additional verification measures to ensure that all refunds are only provided to the rightful owners. While we are working hard to process returns as quickly and efficiently as possible, we also focus on refund processing accuracy and your financial safety." There's an option on the page where it says "Click here if you wish to be notified when your refund is sent out" so you can sign up for email or text notifications when the refund is issued, but I haven't received any notifications yet despite signing up weeks ago. It's been over 6 weeks now since my return was processed, and I'm starting to get really worried. The website specifically mentions "If it has been more than 6 weeks since your return was processed by us, please contact our office at (501) 682-1100 or toll-free at 1(800) 882-9275." I'm thinking I should call, but wanted to check here first. Anyone else dealing with this extra verification process in Arkansas? I understand they're trying to prevent fraud, but this wait is getting concerning, especially since I was counting on that refund money. Has anyone successfully gotten through to them at those phone numbers? Did you eventually get your refund after this verification delay?

Heather Tyson

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Pro tip: Go to your local tax office in person if you can. I did that last week and they helped me right away. Better than waiting on hold forever.

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Raul Neal

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this is the way. got mine sorted in 20 mins doing this

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I went through this exact same thing last month! Had the same verification message for 7 weeks before it finally cleared. The key is definitely calling - I got through on my third try by calling right at 8 AM when they open. The rep told me that the verification process has been taking 6-8 weeks this year due to new fraud prevention measures, but once you hit that 6 week mark you can request an expedited review. They were actually really helpful and my refund was released 3 days after I called. Don't give up!

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Mei Zhang

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That's so reassuring to hear! 7 weeks sounds rough but glad you finally got it sorted. Did you have to provide any additional documentation when you called for the expedited review, or did they just move it along based on the timeframe? I'm definitely calling first thing Monday morning now πŸ’ͺ

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Aisha Rahman

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As someone who just went through setting up health insurance for my small marketing agency, I can confirm everything that's been said here is correct. The full premium amount is deductible as a business expense, even including the employee pretax portions. One thing I'd add is to make sure you're keeping really good records of all this. I set up separate accounting codes for my portion vs. employee contributions just to make it crystal clear during tax time. My bookkeeper recommended tracking the total premium payments to the insurance company in one account, and then showing the employee pretax deductions as a separate line item that offsets payroll expenses. Also, don't forget that if you're using payroll software like QuickBooks or ADP, most of them will automatically handle the pretax calculations and generate the right reports for your tax preparer. Just make sure the pretax deduction is set up correctly in the system from the start - much easier than trying to fix it retroactively! The tax savings really do add up. Between my business deduction and my employees saving on their income and payroll taxes, we're probably saving around $4,000 collectively per year compared to if everyone just bought individual policies. Definitely worth the administrative hassle!

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QuantumQueen

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This is really helpful advice about the record-keeping! I'm just starting to research health insurance options for my small consulting firm and the administrative side seems overwhelming. Can you share more details about how you set up those separate accounting codes? I use QuickBooks Online and want to make sure I structure this correctly from day one. Also, did you run into any issues with your payroll software calculating the pretax deductions accurately, or was it pretty straightforward once you had it configured? The $4,000 in collective savings you mentioned really drives home how valuable this benefit can be - definitely motivating me to move forward with offering coverage!

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Liam Brown

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@QuantumQueen Happy to share more details! In QuickBooks Online, I set up the accounting this way: I created an expense account called "Employee Health Insurance - Total Premiums" where I record the full monthly payment to the insurance company. Then I created a payroll liability account called "Employee Health Contributions - Pretax" that tracks what employees contribute through payroll deductions. The setup in QBO payroll was actually pretty straightforward once I figured out the right deduction type. You want to make sure you select "Health Insurance (pretax)" as the deduction category, not just a regular after-tax deduction. This automatically handles the tax calculations and ensures it reduces their taxable wages properly. The only hiccup I ran into was during the first month - I accidentally set up the deduction as post-tax initially and had to run a payroll correction. But once it's configured correctly, it runs like clockwork. The system generates all the right reports for tax time and even handles the year-end W-2 adjustments automatically. Pro tip: Set up the health insurance as a "company contribution" item too, even though employees are paying part of it. This makes it easier to track your total benefit costs and ensures everything flows to the right tax forms. The time investment upfront is definitely worth it for the ongoing automation!

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ElectricDreamer

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This thread has been incredibly helpful! I'm in a similar situation with my small accounting practice - just added health insurance for my 6 employees with a 60/40 split (I pay 60%, they pay 40% pretax). I was getting conflicting advice from different sources about the deductibility, but reading through all these explanations really clarifies things. The key insight that clicked for me is thinking about it as two separate transactions: my business expense to the insurance company for the full premium, and then the employee salary reduction arrangement that reimburses me for part of that expense. One question I still have - when I'm calculating my quarterly estimated taxes, should I be factoring in the tax savings from the full premium deduction or just my portion? I want to make sure I'm not underpaying throughout the year. My total monthly premiums are about $3,200 and employees contribute $1,280 of that pretax, so the additional deduction beyond my direct contribution is pretty significant for my tax planning. Also really appreciate everyone mentioning the record-keeping best practices and payroll software setup tips. Going to review my QuickBooks configuration this week to make sure everything is categorized correctly!

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I want to emphasize something that's been touched on but deserves more attention - the importance of understanding your partnership's loss allocation. Since you mentioned this is a startup that hasn't turned a profit, your partnership has likely been generating losses over these 3 years. These losses flow through to your personal tax return and can offset other income, but they also reduce your tax basis in the partnership. So while you started with $50k in basis from your capital contribution, if you've been allocated your share of partnership losses over the years, your current basis might be less than $50k. For example, if the partnership has lost $60k total over 3 years and you're a 50% partner, you would have been allocated $30k in losses. This would reduce your basis from $50k to $20k, meaning you could only take $20k in tax-free distributions rather than the full $50k. You'll want to look at your K-1s from previous years to see what losses have been allocated to you. This is crucial for determining how much you can withdraw without tax consequences. If your basis is lower than you think, you might want to consider the loan structure others mentioned, or potentially make an additional capital contribution before taking the distribution.

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Mae Bennett

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This is such an important point that I think gets overlooked a lot! @Javier Mendoza is absolutely right about the loss allocation impact on basis. I made this exact mistake in my first partnership - assumed my basis was just my cash contributions and got a nasty surprise at tax time. @Lena MΓΌller, you definitely need to pull out those K-1s from the past 2-3 years to see your allocated losses. Even if the partnership hasn t'been profitable overall, there might have been some income in certain years mixed with larger losses in others, which all affects your running basis calculation. One thing that might help is creating a simple basis worksheet that tracks: - Starting basis your ($50k contribution -) Plus: any additional contributions - Plus: your share of partnership income if (any -) Plus: your share of partnership debt like (the $30k loan mentioned earlier -) Minus: your share of partnership losses - Minus: previous distributions This running total is your current basis available for tax-free distributions. If you re'close to or below your $15k target withdrawal, definitely consider the loan structure instead. Better to be conservative now than deal with unexpected tax liability later!

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Paolo Rizzo

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This is such a comprehensive discussion! As someone who's dealt with partnership tax issues for years, I want to add one more consideration that hasn't been mentioned - state tax implications. While everyone's focused on the federal tax treatment (which is correct - IRC Section 731 governs distributions), don't forget that some states have different rules for partnership distributions. Most states follow federal treatment, but a few have their own quirks that could affect your tax liability. Also, @Lena MΓΌller, since you're dealing with a startup partnership, you might want to consider whether you qualify for any startup tax benefits like Section 1202 qualified small business stock treatment down the road. Taking distributions now won't necessarily disqualify you, but it's worth discussing with your accountant when they return to make sure you're not inadvertently affecting any potential future tax advantages. The advice about documentation and tracking your basis through loss allocations is spot-on. I'd also suggest setting up a simple monthly or quarterly review process with your partner to track these capital account movements going forward. It's much easier to stay on top of it than to reconstruct everything later when you need the information for tax prep or potential investor discussions. One last tip - if you do decide to structure this as a loan instead of a distribution, make sure to formalize it properly with a promissory note. The IRS likes to see substance over form, so treating it like a real business loan (with reasonable terms and documentation) will help support the tax treatment if questions arise later.

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Chloe Martin

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This is incredibly thorough advice, thank you @Paolo Rizzo! The state tax consideration is something I definitely wouldn't have thought of on my own. I'm in California, so I'll need to double-check if there are any state-specific rules that might apply. The Section 1202 point is really interesting too - we're hoping this startup eventually becomes profitable and maybe even gets acquired someday, so I don't want to do anything now that could hurt us tax-wise later. I'll definitely bring this up with my accountant when they get back. I really appreciate everyone's input on this thread. Between the basis calculations, loss allocations, documentation requirements, and now state tax considerations, it's clear this is more complex than I initially thought. I think I'm leaning toward the loan structure approach now - it seems like it gives us more flexibility and potentially better tax treatment overall. Has anyone here actually implemented the promissory note approach for partner advances? I'm curious about what terms are typically considered "reasonable" by the IRS - interest rate, repayment schedule, etc.

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IRS Transcript Shows "No Return Filed" Despite FreeTaxUSA Acceptance in February 2025 - Head of Household Return Missing

I filed my taxes through FreeTaxUSA and got a message saying IRS accepted my federal return. But when I check my Internal Revenue Service transcript for tax period Dec. 31, 2024, it shows 'RETURN NOT PRESENT FOR THIS ACCOUNT'. I filed as Head of Household with dependents this year. I just pulled my account transcript from the IRS website and I'm completely confused. Here's what it shows: Internal Revenue Service United States Department of the Treasury This Product Contains Sensitive Taxpayer Data Account Transcript FORM NUMBER: 1040 TAX PERIOD: Dec. 31, 2024 TAXPAYER IDENTIFICATION NUMBER: XXX-XX-7047 ANY MINUS SIGN SHOWN BELOW SIGNIFIES A CREDIT AMOUNT ACCOUNT BALANCE: 0.00 ACCRUED INTEREST: 0.00 AS OF: Feb. 18, 2025 ACCRUED PENALTY: 0.00 AS OF: Feb. 18, 2025 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): 0.00 .. INFORMATION FROM THE RETURN OR AS ADJUSTED .. EXEMPTIONS: 00 FILING STATUS: Head of Household ADJUSTED GROSS INCOME: [blank] TAXABLE INCOME: [blank] TAX PER RETURN: [blank] SE TAXABLE INCOME TAXPAYER: [blank] SE TAXABLE INCOME SPOUSE: [blank] TOTAL SELF EMPLOYMENT TAX: [blank] RETURN NOT PRESENT FOR THIS ACCOUNT TRANSACTIONS CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT No tax return filed This Product Contains Sensitive Taxpayer Data I'm really freaking out here. The transcript literally says "No tax return filed" and "RETURN NOT PRESENT FOR THIS ACCOUNT" despite FreeTaxUSA telling me my return was accepted. There are no values showing for my adjusted gross income, taxable income, or tax per return - these fields are completely blank. I specifically filed as Head of Household (which does show correctly on the transcript) and claimed my dependents. I was expecting a decent refund this year, and FreeTaxUSA said everything was accepted and processing. Why would my official IRS transcript show no return filed? Does this happen to anyone else during processing? How long should I wait before contacting the IRS about this discrepancy?

Dependents take longer to process becuz of all the fraud last year. Just gotta be patient unfortunately

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Wesley Hallow

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facts πŸ’― my sister waited 6 weeks last year with her kids

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Cass Green

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This is totally normal! I went through the exact same panic last year. The "RETURN NOT PRESENT" message doesn't mean your return is lost - it just means the IRS hasn't finished processing it yet. Since you filed as Head of Household with dependents, your return goes through additional verification steps that can take 3-4 weeks, sometimes longer during busy season. The fact that your filing status is showing correctly on the transcript is actually a good sign that your return was received. Keep checking your transcript weekly and you should see those blank fields start populating once processing completes. Don't stress - FreeTaxUSA's acceptance message means you're in the system!

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Ian Armstrong

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Thank you for sharing your experience! It's really reassuring to hear from someone who went through the same thing. The waiting is definitely the hardest part, especially when you're expecting a refund. I'll try to check weekly like you suggested instead of obsessing over it daily πŸ˜…

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I had this same frustrating experience! What worked for me was realizing that the IRS system sometimes takes up to 6-8 weeks to sync address changes from your tax return into their transcript verification system. Since you moved 8 months ago and filed in March, your 2023 return should be processed by now, but there might still be a lag. Here's what I'd suggest trying in order: 1. Use your OLD address from your 2022 return first - this catches a lot of people 2. If that doesn't work, try your new address but use the exact USPS standardized format (check usps.com address lookup tool) 3. Make sure you're not using any punctuation or abbreviations If the online system still won't work after trying both addresses, the phone line at 800-908-9946 is actually pretty reliable. It's automated, so no waiting for an agent, and they'll mail your transcript within 5-10 business days. Way better than paying the $43 fee! Don't give up on the online system completely though - sometimes it just takes one more processing cycle for everything to sync up properly.

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This is super helpful, thank you! I'm definitely going to try the USPS address lookup tool first - I never thought about the standardization difference between what I think my address is versus what the postal service has on file. The 6-8 week lag time also makes total sense given the timing of when I filed. It's reassuring to know the automated phone line is reliable too, since I was dreading having to wait on hold forever to talk to someone. Appreciate the step-by-step approach!

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I've dealt with this exact same problem! The IRS transcript system is incredibly finicky about address formatting. Here are a few things that might help: First, try using your address exactly as it appears on the mailing label of any IRS correspondence you've received - they often format it slightly differently than you might expect. If you haven't received any IRS mail at your new address yet, the system might still be looking for your old address from your 2022 return. The transcript verification system doesn't always update immediately when you file with a new address. One thing that worked for me was entering the address in ALL CAPS with no punctuation whatsoever - no periods after abbreviations, no commas, nothing. So instead of "123 Main St., Apt. 4B" try "123 MAIN ST APT 4B". Also, if you have any credit monitoring or identity protection services active, they can sometimes interfere with the IRS verification process. I had to pause my credit monitoring temporarily to get through. The automated transcript line at 800-908-9946 is definitely your best backup option if the online system keeps rejecting you. It's much faster than Form 4506-T and you don't have to talk to anyone. Good luck!

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Zara Ahmed

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This is exactly the kind of detailed troubleshooting I was looking for! The tip about using the address format from IRS correspondence is brilliant - I never thought about how they might format it differently on their end. I'm going to dig through my mail to see if I have any recent IRS letters at my new address. The ALL CAPS with no punctuation approach makes sense too, since government systems often prefer that format. I didn't know credit monitoring could interfere with verification - that's good to know since I do have that active. Really appreciate you sharing what actually worked for you rather than just general advice!

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