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Tom Maxon

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I found a way to solve 810 freeze delay, watch this: https://www.youtube.com/watch?v=P8t41rc5zd0

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Tom Maxon

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To all those having trouble reaching a human at IRS. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/_kiP6q8DX5c

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Tom Maxon

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Account Balance: A negative balance of -$9,428.00 signifies a credit balance on your account as of May 13, 2024. This usually means the owes you a refund. Code 150: Indicates that your tax return was filed on May 13, 2024, with a tax liability of $477.00. Code 810: A freeze was put in place on February 8, 2024. This means that the has temporarily stopped the from being issued. Code 766: A credit of -$9,666.00 was applied to your account on April 15, 2024. This could be indicative of or that have been credited to your account. Code 768: You have an Earned Income Credit () of -$239.00 also dated April 15, 2024. In terms of not receiving your refund, even though you see the credits (codes 766 and 768) on your account, the absence of code 846, which indicates the issuance of a refund, means that the has not yet processed your refund. The presence of the 810 freeze code could be the reason why your hasn’t been issued yet. Given that you have not received a letter and the freeze was applied on February 8, 2024, it would be wise to contact the IRS. The freeze could be due to a variety of issues, such as verifying your identity or information on your return, suspected identity theft, or in your return. The will not lift the freeze until they resolve whatever issue prompted it. Since it’s been some time and you're unsure why your hasn't been released, calling the or seeking the assistance of a tax professional will be your next best step to resolving this issue. They will be able to provide you with specific information regarding the freeze and what actions you may need to take. Here's a video of a method to get someone on the phone at the IRS: https://youtu.be/_kiP6q8DX5c

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Kenny Lucas

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Have you ever seen the 810 code lift on its own & still recieve a due date or its actually a call thing i have to do ?

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Tom Maxon

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An 810 code on an transcript can sometimes be lifted without any action, especially if it was put in place due to a temporary issue that the needed to resolve internally, such as a system error or a brief review process. If the issue is resolved in your favor, the freeze can be lifted, and you may see an update to your transcript with the 846 code, indicating that the has been issued. However, if the freeze is related to verification issues, suspected identity theft, or other concerns that require additional more of your information or clarification, the will typically not lift the 810 code until they have made contact with you and resolved those issues. In these cases, it's common for the to send a asking the taxpayer to call or provide additional information. If your is frozen and you have not received any communication from the after a reasonable amount of time, it’s advisable to proactively reach out to them. They can then inform you whether you need to take any action or if the freeze will be lifted automatically once their internal processes are complete.

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Oliver Wagner

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Hey Kenny! I went through the exact same thing earlier this year. Had the 810 freeze in February and was stressing for months. The good news is that your 766 and 768 codes from 4/15 mean your credits are processed and ready to go. In most cases, the 810 freeze will lift automatically without you having to call - especially since you got those codes in April. The is just backlogged right now. I'd give it another week or two before calling, since phone waits are brutal. Keep checking your weekly for that 846 code. Hang in there! πŸ™

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Sadie Benitez

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Just a heads up for anyone still dealing with this - there's a simpler workaround for the freefillableforms.com bug! If you enter a date in yyyy-mm-dd format (like 2025-04-15) instead of using the calendar picker, it seems to bypass the XML validation error. I just got my confirmation after trying this method.

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Drew Hathaway

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Interesting! Does this work for the payment date field specifically? And did you leave the phone number field blank or fill it in?

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I've been following this thread closely since I'm dealing with the exact same freefillableforms.com extension issue. Based on everyone's experiences here, it sounds like there are multiple workarounds that actually work: 1. The date format fix that @Sadie Benitez just mentioned sounds promising and simple to try first 2. Filing extension without payment through freefillableforms, then paying separately via IRS Direct Pay 3. Using the IRS's own extension tool instead 4. Getting help through taxr.ai to troubleshoot the specific XML errors 5. If all else fails, using a paid service like TurboTax or getting through to IRS directly via Claimyr This is super helpful since I was about to panic with the deadline approaching. Going to try the date format workaround first since it's the quickest, then move to the IRS Direct Pay method if that doesn't work. Thanks everyone for sharing your real experiences - way more useful than the generic troubleshooting guides online!

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I had this exact problem last year but reversed - FreeTaxUSA had me owing more than TurboTax. Turned out FreeTaxUSA didn't automatically detect that I qualified for the Saver's Credit based on my retirement contributions, but TurboTax did. Double check all your credits and deductions between the two versions. Also, did you complete both returns fully? Sometimes the free versions will show you owing one amount, but then find additional credits during the review process if you go all the way to the end.

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Zainab Khalil

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Thanks for this suggestion! I went back and checked, and I think I found the problem. TurboTax missed applying my student loan interest deduction ($2,100 in interest paid last year). When I manually checked that section in FreeTaxUSA, it was properly applied, but for some reason TurboTax skipped it even though I entered the information. So it looks like I definitely overpaid. Going to file an amended return now. Really appreciate everyone's help here!

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Glad you figured it out! Student loan interest is exactly the kind of deduction that can make a big difference. And since it's an "above the line" deduction that reduces your AGI, it can have cascading effects on other parts of your tax calculation. Make sure when you file that amendment that you include Form 8863 if it applies to your situation, and be prepared for a wait - amended returns are taking months to process right now.

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Quick tip: Always save PDF copies of your returns from any software you use. That way you can do a line-by-line comparison to catch exactly where the discrepancy happened. I found a $520 error last year by comparing forms this way - one software miscalculated my self-employment tax completely.

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Emma Thompson

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Do you know if there's a way to see these side by side easily? When I try comparing PDFs it's a pain switching back and forth between documents.

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You can use Adobe Acrobat's "Compare Documents" feature if you have the paid version, or try online PDF comparison tools like DiffPDF or PDF24's compare tool. Some people also print both returns and go through them with a highlighter - old school but effective! The key lines to focus on are your AGI (line 11), total tax (line 24), and any credits or deductions that look different between the two versions.

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Mila Walker

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Has anyone actually been audited for their ERC? I'm worried about amending since the IRS has been cracking down on ERC claims. Don't want to draw attention to myself by filing an amendment.

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Logan Scott

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My brother-in-law got audited last year for his ERC claim. They questioned whether his business really had a significant decline in revenue. Ended up having to pay it all back plus penalties. Definitely be careful with amendments - if you're fixing something that's wrong, that's fine, but don't use it as a way to try to claim more if you weren't eligible.

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I went through a similar situation with my construction business last year. The key thing to remember is that there are actually multiple statute of limitations periods at play here, not just one simple deadline. For your income tax amendments related to ERC, you have 3 years from when you filed your original 2020 return (or the due date if you filed early - which was May 17, 2021 for 2020). For employment tax amendments (if you filed 941-X forms), that's 3 years from when you filed each original quarterly 941. Since you mentioned you received the credit payment 8 months after applying, that suggests you filed a 941-X form. The timing of when you received the actual money doesn't affect your amendment deadlines - it's all based on the original filing dates. One thing that caught my attention in your post - you said you're "thinking" you need to amend some things. Before you start the amendment process, make sure you actually need to. The IRS has been scrutinizing ERC claims heavily, and unnecessary amendments can sometimes trigger reviews. If you're unsure about what needs amending, it might be worth consulting with a tax professional who specializes in ERC issues first.

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