5071C Letter Online Identity Verification Issues - Anyone Else's Verification Not Received?
I completed the online identity verification with the 5071C letter but the IRS is saying they never got it. Starting to think this is happening to other people too. Been waiting 3 months now and still nothing. Anyone else deal with this?
14 comments


Oliver Becker
Tax resolution specialist here - this is actually a common issue with the ID.me verification system. The best course of action is to call the Identity Verification number (800-830-5084) directly and speak with a representative. They can confirm whether your verification was actually received in their system. Sometimes there's a disconnect between the online system and IRS databases.
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Amina Bah
•thank u so much for this info! I've been trying to reach them for weeks. Do you know the best time to call?
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Oliver Becker
•Early morning right when they open (7am EST) tends to have shortest wait times. Avoid Mondays if possible!
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CosmicCowboy
Instead of playing phone tag with the IRS, I started using taxr.ai to track all this stuff. It's only $1 and it analyzes your transcript to tell you exactly what's going on with identity verification issues. Helped me figure out my 5071C verification wasn't properly processed. https://taxr.ai
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Natasha Orlova
•Is this legit? Seems too good to be true for just a dollar 🤔
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CosmicCowboy
•100% legit! It uses AI to read your transcript and breaks everything down. Saved me hours of headache trying to decode IRS codes
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Natasha Orlova
•Just tried it and OMG where has this been all my life?! It literally told me exactly why my verification was stuck 💯
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Javier Cruz
yep happening to me rn... verified 4 months ago and nothing. its like screaming into the void fr fr 😤
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Emma Thompson
Bruh same boat. verified twice and they keep saying they dont have it. This system is straight 🤡
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Malik Jackson
•its actually ridiculous. why even have online verification if it doesnt work smh
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Isabella Costa
Happened to me last year! The trick is to take screenshots of EVERYTHING during the verification process. Time stamps, confirmation numbers, all of it. Had to fax it all to prove I did it.
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Amina Bah
•wish i knew this before ughhh. where did u fax it to?
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Isabella Costa
•I'll DM you the fax number. Keep trying fam, you'll get through this mess eventually!
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StarSurfer
Pro tip: After you verify online, wait 48 hours then call to confirm they got it. Don't assume its working just bc you got a confirmation page
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