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Yuki Tanaka

What do you need to get unemployment in California EDD?

Lost my retail job two weeks ago when the store I worked at closed its doors for good - basically a mass layoff with no warning. I went to file online and honestly had no clue what information to pull together before starting the application. I fumbled around for like 45 minutes trying to find old pay stubs and my employer's address. For anyone else starting fresh, what do you actually need to have ready before you sit down to apply? Like documents, info, account stuff - anything you wish you'd known before clicking that first button on myEDD at https://myedd.edd.ca.gov/

Social Security number is the big one - you can't get anywhere without it. After that, your driver's license or state ID number, then every employer from the past year and a half: their names, addresses, your start and end dates there, and roughly what you earned. The reason you left your last job matters too, so have that clear in your head. For a layoff like yours the reason is easy - just 'lack of work' or 'position eliminated.' Have the last day you worked ready as well.

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The 18 months of employers part caught me off guard. I had a gap temp job about 14 months ago and wasn't sure if I needed to include it - sounds like I should.

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Yeah include everything in that window. EDD uses those wages to figure out your weekly amount, so more complete info is better for you.

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Also have your last employer's full mailing address ready, not just the company name. I got stuck on that because the store had a corporate HQ that was different from where I actually worked.

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ID verification tripped me up hard when I applied last spring. After you submit the application EDD has you verify your identity through ID.me - you create an account there, take a photo of your ID, do a little selfie thing. If EDD can't verify you right away they also mail out a form called the DE 1326C asking for more identity documents. Worth knowing upfront so you're not panicking when that arrives.

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Wait is ID.me mandatory now? I applied like two years ago and don't remember doing that step at all.

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ID.me is EDD's current identity verification method, yeah. It's the step that happens after you submit the application online. Phone and mail applicants can get the DE 1326C instead.

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The ID.me part took me forever because my driver's license photo kept coming out blurry on my phone. Used better lighting and it finally worked on the fourth try.

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Filing day on a layoff - my UI Online kept showing everything as Pending for almost two weeks and I couldn't get anyone at EDD on the phone no matter how many times I called. Eventually used Claimyr (claimyr.com) to get through and ended up talking to a live EDD agent who pulled up my file. She told me my identity verification had cleared but my DE 429Z - the award notice showing my weekly amount - hadn't been generated yet because the wage records from my employer were still being matched. She said to give it a few more days and to register in CalJOBS in the meantime since there's a 21-day window on that. That was actually the most useful call I ever had with EDD. The video that shows how to reach a live person at EDD by phone is at https://youtu.be/JmuwXR7HA10 if the phone lines are driving you crazy.

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The CalJOBS thing - is that something everyone has to do? Nobody mentioned it when I applied.

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EDD sends a notice called the DE 8405 if you're required to register. You have 21 days from that notice date to get your CalJOBS profile and resume up. Missing it can hold up payments, so worth checking if you got that in the mail.

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Had the same pending situation and also ended up talking to an agent - the wage matching delay is really common for people who were with large retail chains. Good to know what to tell people to look for.

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Does the reason you got laid off matter a lot? Like my situation is kind of a layoff but my manager told me hours were being cut before they officially let me go. Does that change anything on the application?

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Reduction in hours before a full layoff is still a layoff situation as far as EDD is concerned - you didn't quit and you weren't fired for misconduct. Just describe what happened accurately. If your hours were cut drastically before the final termination, some people also file when hours drop significantly, not just at full termination.

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So I could have filed when they cut my hours down to like 8 a week? I didn't know that was even an option.

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Yeah EDD isn't just for full unemployment - partial unemployment when hours are cut is covered too. The weekly benefit amount gets reduced by what you earn that week, but you can still get something.

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That's honestly frustrating to learn now. I went three weeks on those cut hours thinking I had to wait until it was fully over.

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One thing that gets people is not knowing about the waiting week. Your first week of an approved claim is an unpaid waiting period - EDD calls it the waiting week and it doesn't come out of your total benefits, it just doesn't get paid. So when you certify the first time you're usually covering that waiting week plus one paid week. People freak out when only one week pays on that first certification and think something went wrong.

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Wait so you lose a week of money? That seems wrong.

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You don't lose it from your total - the waiting week just doesn't get paid, but it doesn't reduce how many weeks you can collect overall. Your max benefit amount is still based on 26 times your weekly rate.

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Good to know before I get there. So my first certification will cover two weeks but only one actually pays out - that's the thing to expect.

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What about people who've been freelancing or doing gig work on the side? My main job ended but I still did occasional project work. Do I include the gig income when I list employers?

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For the initial application you're listing employers you worked for - gig or project work where you were self-employed might have been 1099 income, which has different treatment. EDD's application covers W-2 employment primarily. But once you're on a claim and certifying, you have to report any money you earn that week from any work including freelance, every time you certify.

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So I report it during weekly certifications but maybe not on the initial application if it was self-employment? That's a distinction I would have completely missed.

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Also just to add - certifying is every two weeks in California, not weekly like some other states people might have dealt with before. Easy thing to assume wrong.

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My layoff situation last year - I completely blanked on my employer's EIN during the application and panicked thinking I needed it. You don't. EDD pulls that from their own records. What you do need is the physical address of the employer, which is different from what shows on some pay stubs if the company has a central HR location.

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This is exactly the kind of thing I hit. The address on my final check was a corporate suite in another city, not our actual store address. Which one should I have used?

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Use whatever address is on your pay stubs or W-2 - that's the employer's official record address for tax purposes and what EDD will match. If you used the wrong one it's not fatal, EDD can sort it out.

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Yep the EIN thing - I also thought I needed it and spent like 20 minutes looking through old tax paperwork. Total non-issue.

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Can you apply if you just quit? I keep seeing people say you need to have been laid off but I quit a job once because my commute turned into 3 hours each way after they moved the office and I didn't know I could file.

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Quitting doesn't automatically disqualify you but EDD needs you to show you had a good reason - their standard is basically whether a reasonable person would have quit under those same circumstances. A major office relocation that triples your commute is exactly the kind of thing people bring to the phone interview and sometimes get approved for. EDD decides after hearing both sides.

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Ughhh I wish I'd known this. I just assumed quitting meant no benefits and never even tried.

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Same - I quit a toxic job a few years ago thinking I had zero shot. Talked to someone later who said I might have had a case with the working conditions. Always worth at least applying.

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Nobody ever talks about how long it actually takes to get the first payment. For me it was almost four weeks from application to seeing money on my Money Network card. Is that normal or was something wrong with mine?

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Four weeks is unfortunately pretty standard for a first payment - EDD says about three weeks to process a new application and get the first payment out. Add in the waiting week and the two-week certification cycle and four weeks isn't unusual at all. Doesn't mean anything was wrong.

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I was so convinced something had gone wrong because nobody told me to expect that. I called multiple times thinking there was an issue.

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Four weeks feels like forever when you've got rent coming. I had the same panic.

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Good heads up for me since I just applied. Setting expectations now so I don't spiral in week three thinking I did something wrong.

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The Money Network debit card vs direct deposit question - which is faster? I set up direct deposit because I figured bank transfer was quicker but someone told me the card actually posts faster.

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EDD doesn't say either one is faster than the other officially. What they do say is payment info updates daily in UI Online and on the Tele-Cert phone line. I wouldn't switch methods chasing speed - both generally clear within a day or two of certifying.

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Fair enough, I'll stop overthinking it. Direct deposit is fine then.

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How does the weekly benefit amount actually get calculated? I saw something about a 'base period' but I genuinely don't understand what quarter they're looking at or how they pick the amount.

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EDD looks at your earnings over a 'base period' - basically the first four of the last five completed calendar quarters before you filed. They find the quarter where you earned the most and use that to set your weekly amount. The range is $40 to $450 a week. EDD also has a calculator on their site where you can plug in your wages and get an estimate - worth running before your award notice comes so you're not shocked.

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So if I got a big raise in my most recent quarter that might not even count because it's the most recent one that gets skipped?

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That's exactly right for most claims - the most recent quarter often falls outside the standard base period. EDD automatically checks an alternate calculation if your wages don't support a valid claim under the standard method, but it doesn't get used just to bump up a higher amount.

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That feels like a loophole that eats money. But okay, at least I know the number on the DE 429Z is the official word.

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Something that tripped me up after my claim got going - I didn't realize I had to register on caljobs.ca.gov and post a resume. EDD sent me a DE 8405 notice and I completely ignored it thinking it was junk mail. Almost got my payments frozen because of it. Check everything EDD mails you, seriously.

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What is CalJOBS even for? Like is it connected to your EDD account or is it totally separate?

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Separate site, separate login. It's basically a state job board and resume database. EDD can see whether you've registered. Some people find actual job leads through it too, though results vary.

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I had no idea about the 21-day window on this until someone in another thread mentioned it. EDD buries this requirement.

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Fired vs laid off question since it came up - if someone was fired, does that mean they automatically can't get unemployment? My coworker is convinced you can't file if you got fired.

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Your coworker has this backwards. Getting fired doesn't automatically disqualify someone. EDD makes the employer prove there was actual misconduct - things like intentionally breaking company rules, not just making a mistake or being bad at the job. EDD decides after interviewing both sides. Plenty of people who were fired get approved.

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I'll tell him to just apply. Assuming the worst without trying doesn't help anyone.

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Yeah the 'you can't get it if you were fired' myth stops a lot of people from even trying. Always file and let EDD decide.

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Okay what about taxes on unemployment benefits? I had no idea they were taxable until I got a 1099G and owed money I didn't have set aside.

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Federal taxes, yes - unemployment counts as taxable income on your federal return. California state tax though, no - California exempts unemployment benefits from state income tax. You can opt in to have 10 percent withheld for federal taxes each time you certify. Worth doing so you're not hit with a bill in April.

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I did not know you could withhold right at certification. That would have saved me a headache. Turning that on now.

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The 1099G is also in UI Online under Payments if you need a copy - EDD posts it there by January 31st each year.

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Situation where I wondered if I even qualified - my job was part-time retail, about 24 hours a week. Never thought I'd have enough wages to get unemployment but applied anyway after reading this forum actually.

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Part-time work absolutely counts toward unemployment eligibility. The minimum to qualify is having at least $1,300 in your highest quarter during the base period, or $900 in the highest quarter with your total wages being 1.25 times that. Part-time hours over 18 months can clear that threshold pretty easily.

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I did qualify, got $180 a week. Not much but it covered groceries and utilities while I looked for something new.

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This is reassuring because I was also wondering if retail wages were 'enough' wages. Sounds like EDD cares about the dollar amounts not the job type.

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Does applying hurt you in any way? Like does it show up on a background check or affect credit? My cousin is scared to apply because he thinks it'll look bad.

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Unemployment has nothing to do with credit reports or background checks. It's not a loan, it's not a debt. Tell your cousin to apply - there's literally no downside to applying and finding out you don't qualify vs not applying and potentially missing money you're entitled to.

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That's what I figured but couldn't tell him confidently. Good to have it confirmed.

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Spent 45 minutes on hold twice this week trying to ask EDD a simple question about whether my severance pay affects when I can start collecting. Phone kept disconnecting right at the agent queue. Used Claimyr to get to an EDD agent yesterday - my question was specifically about a lump-sum severance from a corporate layoff. The agent looked at my claim and said severance paid under a company plan doesn't get treated as wages that push back my benefit start date, and that my pending weeks were actually just waiting on my first certification. Filed my first certification that same day.

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The severance question is exactly something I need to ask too. Mine was a small store closure so I got a little severance. So it doesn't delay when benefits start?

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That's what the agent told me for my situation - severance under a company policy doesn't delay the claim, though you do still report it when you certify because EDD asks about all pay. Your situation might vary so worth confirming with EDD.

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The disconnect-right-when-you-get-to-the-front thing is so real. That happened to me twice in one morning last year.

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Overpayment fear is real - I reported my part-time wages wrong once during certifying and EDD caught it. Got a Notice of Overpayment and nearly had a heart attack. Turned out to be a small non-fraud overpayment and I had to pay it back but no penalty. If you make an honest mistake contact EDD right away through UI Online messages - don't wait for them to find it.

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Can you fix a certification after you've already submitted it?

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You can't edit a submitted certification through UI Online. You'd contact EDD directly - there's a message option in your UI Online account - and explain the error. Getting ahead of it looks a lot better than waiting.

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Report Wages in UI Online is useful before you certify - you can check how wages will affect that week's payment before hitting submit on the actual certification.

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Oh I had no idea that was a separate tool. That would have helped me a few times.

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The CalJOBS registration thing - I registered but then realized my resume was just sitting there marked private. Does it need to be public for EDD to see I did it?

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EDD's requirement is to register and post the resume so it's searchable - a private resume might not satisfy the posting requirement since the whole point is to make yourself findable by employers. Worth switching it to public just to be safe.

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Switching it now. I didn't want random employers finding me but I guess that's literally the point.

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Had the exact same confusion. CalJOBS has an option to make it visible to employers but not recruiters - that middle ground might work if full public feels uncomfortable.

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Applied three weeks ago, got the DE 429Z showing my weekly amount as $310, and have been certifying. UI Online shows last week's payment as processed but nothing has hit my Money Network card yet. Normal lag or should I call?

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Processed status usually means it's on its way - Money Network typically posts within about a day of that status updating. If it's been more than two or three days since it showed processed, then yes it makes sense to call EDD or check through the payment info line at 1-866-333-4606, which runs 24 hours.

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It flipped to processed yesterday so I'll give it one more day before worrying. Thanks.

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The 24-hour payment info line is underused. Saved me a bunch of hold time on the main line just checking payment status.

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Final thing nobody mentioned yet: what happens to the claim if you find a job before you use up all your weeks? Do you just stop certifying?

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If you go back to full-time work you stop certifying for that week - full-time employment ends your eligibility for those weeks. If your benefit year is still open and you later lose that job, you reopen your existing claim rather than starting a brand new one. UI Online is the fastest way to reopen it.

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That reopening thing is good to know. I assumed starting over meant going through the whole new application process again.

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This whole thread answered basically every question I had going in. The store closure was my first time ever dealing with EDD and I was completely lost. Feel a lot more prepared now for what's coming.

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Retail closures hit so many people at once and EDD's instructions on the site really aren't written for first-timers. Glad the thread helped.

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