SDI phone nightmare: Wrong dept, endless hold times. How to actually reach a human at disability office?

Charlotte White · 2024-08-27T07:00:00.000Z

I'm so frustrated with the disability insurance system. I've been trying to get through to someone for days now. Every time I call, I either get the wrong department or end up on hold forever. It's like they're purposely making it difficult for us to get help. Has anyone else had this problem? Any tips on how to actually reach a human being at the disability office?