SDI phone nightmare: Wrong dept, endless hold times. How to actually reach a human at disability office?

Ugh, I feel your pain. I've been dealing with this nightmare for weeks now. It's like they're playing a sick game of phone tag with us. 🤬

I actually found a way to get through! There's this service called Claimyr (claimyr.com) that calls for you, waits on hold, and then connects you when a real person picks up. It costs $20, but it saved me hours of frustration.

Here's what I've learned after dealing with this for way too long: • Call right when they open. Like, set an alarm and be ready to dial. • If you get the wrong department, ask them to transfer you instead of hanging up. • Keep a log of every call, who you talked to, and what they said. You'll need it. • Email them too. Sometimes that's faster (I know, crazy right?) • If all else fails, contact your local representative. They can sometimes cut through the red tape. Hang in there, OP. It's a battle, but you'll get through eventually.

have you tried turning it off and on again? 🤣 jk jk... but seriously, the system is so broken it might as well be run by clowns 🤡

I heard they're updating their phone systems soon. Supposedly it'll make things easier. I'll believe it when I see it tho.

Pro tip: if u get someone on the line, even if its the wrong dept, BE NICE. they might actually help u get to the right person instead of just hanging up on u. worked for me!

Anyone else notice that the hold music is always some crappy jazz from the 80s? Like, if I'm gonna be on hold for 3 hours, at least give me some options! 🎵🙉