Got a new Money Network card but haven't claimed EDD benefits in over a year - should I be concerned?

Omg you need to call EDD right away!! This could be identity theft. Someone might be trying to file a claim with your info. I had something similar happen to my cousin last year and it was a NIGHTMARE to fix. It took him like 6 months to clear everything up.

they send out new cards every few years even if you havent used it in awhile. mine expired after like 2 yrs and they sent a new one automatically. check the expiration date on your old one, bet its expired or about to

There are a few possibilities here: 1. Money Network automatically reissues cards before they expire (typically every 2-3 years) 2. EDD recently switched card providers or updated their card system requiring new cards 3. There could be suspicious activity First, check if your old card is approaching its expiration date. Money Network typically sends replacement cards 30-45 days before expiration. Second, log into UI Online and check your claim history to ensure there are no new claims or payments you didn't initiate. If everything looks normal there, it's likely just a routine replacement. If you see anything suspicious, you should contact both EDD Fraud department and Money Network immediately. The EDD fraud reporting number is 1-800-229-6297 or you can report online at https://edd.ca.gov/en/about_edd/fraud_prevention/

this happened to me a few months ago and i freaked out too but it was just cuz my old card was expiring lol. but they really should include a note explaining that!! so annoying

I had the same worry when I got a new card last year! If it helps ease your mind, Money Network does automatically send replacement cards about 30-45 days before your current card expires. Here's what I'd recommend: 1. Check your old Money Network card's expiration date (if you still have it) 2. Log into UI Online to verify no unauthorized claims (sounds like you already did this) 3. If you're still concerned, call Money Network directly at 1-866-333-4606 - they can verify if it's just a replacement card If there's any suspicion of fraud, definitely report it to EDD's fraud department. But in my experience and from what others have shared, this is almost always just a routine card replacement that happens automatically.

If you still need to contact EDD to verify everything is okay with your account but can't get through, I recently discovered a service called Claimyr that helped me get through to an EDD representative. They basically place the call for you and notify you when an agent is on the line. Saved me from days of redialing. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km In your case though, it does sound like it's just an automatic card replacement before your current one expires. Money Network does this routinely without much explanation, which causes a lot of unnecessary worry!

ALWAYS BE CAREFUL with unexpected cards!! Even if it looks official. There are some really sophisticated scams out there these days. I wouldn't activate it until ur 100% sure its legit. Call the number on the BACK OF YOUR OLD CARD (not any papers that came with the new one) to verify. Better safe than sorry!!

Wait I'm confused now. If you already verified in UI Online that there's no new claim, doesn't that mean it can't be fraud? Or can scammers somehow file claims that don't show up in your account? This EDD stuff is so confusing sometimes I swear

just wondering... are you sure it's actually from Money Network? when I got my replacement card it came with a bunch of disclosures and explanations. if yours didn't have any paperwork explaining it was a replacement that seems fishy

Just as an update for everyone following this thread - Money Network debit cards typically expire after 3 years. EDD and Money Network automatically send replacement cards about 30-45 days before expiration. They don't always clearly communicate this is happening, which causes confusion. If anyone receives an unexpected Money Network card: 1. Check your old card's expiration date 2. Verify no unauthorized claims in UI Online 3. If still concerned, call Money Network directly at the number on your old card Based on everything the original poster has shared, this appears to be a routine replacement. The timing (card expiring next month) aligns perfectly with their standard replacement schedule.

I went through the exact same panic when I got an unexpected Money Network card last summer! Like you, I hadn't claimed benefits in over a year and was immediately worried about fraud. Turns out it was just because my old card was about to expire - they send replacements automatically but don't make it super clear that's what's happening. Since you've already checked UI Online and confirmed no new claims, and your old card expires next month, you're almost certainly in the clear. Money Network has a policy of sending replacement cards 30-45 days before expiration to ensure there's no gap in service for people who might need to use their benefits. The lack of a clear explanation letter is definitely frustrating though - they really should include something that says "This is a replacement for your expiring card" to save people from this worry!

This is such a common concern and totally understandable! I had the exact same panic when I received an unexpected Money Network card about 8 months ago. Like others have mentioned, it's almost certainly just an automatic replacement since your old card is expiring next month. What really helped put my mind at ease was calling Money Network directly (using the number from my old card, not any new paperwork) and they confirmed it was just a routine replacement. The customer service rep explained that they automatically mail new cards 30-45 days before expiration to prevent any service interruption. The fact that you checked UI Online and saw no new claims is the biggest indicator that this isn't fraud-related. When fraudulent claims are filed, they typically show up in your account history right away. I do wish Money Network would include a clearer explanation letter saying "This is your replacement card for the one expiring on [date]" - it would save so many people from this worry! But you can definitely breathe easy knowing this is standard procedure.

This exact thing happened to me about 6 months ago and I had the same panic! I hadn't used EDD benefits in over a year and suddenly got a new Money Network card out of nowhere. After checking my UI Online account (like you did) and seeing no new activity, I realized my old card was about to expire. Money Network automatically sends replacement cards about 30-45 days before your current one expires, but they're terrible at explaining this clearly. It's really frustrating because it causes unnecessary anxiety for so many people. Since you've confirmed there are no new claims in UI Online and your old card expires next month, you can be confident this is just a routine replacement. The timing matches perfectly with their standard procedure. If you want extra peace of mind, you can always call Money Network using the number on your old card to verify, but based on everything you've described, you're totally fine! They really need to include a clear "REPLACEMENT CARD" notice on the envelope to prevent this confusion in the future.