Film industry worker - EDD holding benefits after delayed payment from 5 months ago
Hey everyone, I'm in a frustrating situation with EDD regarding delayed payments in the film industry. I certified for benefits 5 months ago and properly reported all expected earnings for work I'd completed. The problem is, the production company didn't actually pay me until now (after going through arbitration!). When I honestly reported to EDD that I finally received this back pay from 5 months ago, they put me on hold pending a phone interview, even though this income was already accounted for in my original certifications. Now I'm waiting for 4 weeks of payments and really stressing about bills. Does anyone in film/entertainment deal with these irregular payment situations? Does EDD understand how film industry pay works? I'm worried they'll think this is new income rather than the delayed payment I already reported months ago. Any advice on how to explain this clearly in my interview?
25 comments
Darren Brooks
omg the film industry is THE WORST with EDD! i had the same thing happen with a post-production gig last year. they took forever to pay me and then EDD freaked out thinking i was working and not reporting it. such a headache!
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Cynthia Love
•So frustrating right?? Did they eventually sort it out for you or did you lose benefits? I'm worried they'll make me pay back weeks from 5 months ago because of this late payment situation.
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Rosie Harper
During your phone interview, you need to clearly explain that this money was for work performed 5 months ago and was properly reported at that time. Bring documentation showing: 1) When you actually did the work 2) Your certification from that period showing you reported it 3) Proof of the arbitration showing why payment was delayed. The interviewer can add notes to your claim indicating this isn't new income. Film industry payment delays are actually fairly common issues EDD deals with, but you need to be extremely clear about the timeline.
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Cynthia Love
•Thank you! I have all those documents ready. I just worry because last time I tried explaining this to an EDD rep they seemed confused about how film payroll works. Hoping I get someone who understands industry practices this time.
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Elliott luviBorBatman
I work in TV production and had this EXACT PROBLEM! It's because production companies use weird payroll systems and the dates on your paystubs don't match when you actually worked!!! EDD's system is NOT designed for our industry AT ALL. When they finally called me for the interview, the representative had no clue about how film/TV payment schedules work and I had to explain everything like 5 times. So frustrating!!!!
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Cynthia Love
•This is exactly what I'm worried about. Did you eventually get your benefits or did they disqualify you? I'm trying to prepare for this interview but feeling really anxious about it.
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Elliott luviBorBatman
•I got my benefits after like 6 weeks of waiting, but only because I had emails proving when I actually did the work vs when I got paid. DOCUMENT EVERYTHING in this industry!!!
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Demi Hall
This is a common issue for gig workers and especially in the film industry. Here's how to handle it: 1. EDD views income when it's paid, not when it's earned - that's why they're confused 2. In your interview, explain this was already reported as expected income during certification for the weeks you actually worked 3. Bring documentation showing work dates vs. payment dates 4. Reference the arbitration that caused the delay 5. Ask them to note in your file that future payments from this company may also be delayed You're right to be concerned as this is a common reason for benefit holds, but with proper documentation, they should release your payments.
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Cynthia Love
•This is incredibly helpful, thank you! I didn't know about asking them to make a note about future payments - that's smart since this production company has a history of payment issues. Should I mention that I've had similar problems with this company before?
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Demi Hall
•Yes, absolutely mention the pattern with this specific company. That strengthens your case that this is an industry/employer issue, not a reporting problem on your part. The more context you provide, the better.
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Mateusius Townsend
film industry is nuts with payments lol good luck getting edd to understand anything about how we get paid. took me 3 interviews last year to explain what a day player is vs staff position. some reps get it but most dont
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Kara Yoshida
After dealing with EDD for years as a film industry worker, I finally found a way to actually get through to someone who understands our unique situation. I used a service called Claimyr (claimyr.com) that got me connected to an EDD representative in about 20 minutes instead of spending days trying to get through. They have a video demo at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km that shows how it works. Once I got through, I asked for someone familiar with entertainment industry claims. Total game changer for explaining these weird payment situations.
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Cynthia Love
•I've never heard of this service before. Did you actually get connected to someone who understood film industry payment structures? That would be so helpful because regular EDD reps seem totally lost when I try to explain how our payroll works.
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Kara Yoshida
•Yes! The trick is once you get through, immediately ask if there's anyone who handles entertainment industry claims. Not all offices have them, but many in Southern California do since there are so many of us. They understood exactly what I was talking about with delayed payments and how to note it properly in the system.
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Philip Cowan
This happens all the time in film. When you have your phone interview, make sure you emphasize two important points: 1) You DID report the income during the weeks you actually performed the work, and 2) This is back pay for work already completed, not new work. I always keep a separate spreadsheet showing when I worked vs. when I actually got paid because the two almost never match in our industry. I've had to explain this to EDD multiple times over my career. They're not trying to penalize you - their system just isn't built for our weird payment schedules and they need to understand the situation fully.
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Darren Brooks
•the spreadsheet idea is genius! im stealing that for my next gig
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Cynthia Love
•Thank you for the tips! I'm going to create that spreadsheet right now while I wait for my interview. The back pay vs. new work distinction seems really important to emphasize.
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Rosie Harper
One more important thing: when you get your phone interview, ask the EDD representative to add a permanent note to your file indicating you work in the film industry with irregular pay schedules. This can help prevent these holds in the future. Also request that they notate specifically that this payment was already reported in your original certification. Be sure to get the representative's ID number and note the date/time of your call. If there are any issues later, you can reference this specific conversation.
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Cynthia Love
•That's brilliant advice! I never thought to ask for a permanent note in my file. I'll definitely do that and keep the rep's information. Thank you!
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Caesar Grant
EDD doesnt care about are industry they just want to deny benefits lol. ive been on sets where NOBODY got paid for 3+ months and then EDD acts like we're commiting fraud when we finally get the $$$. system is rigged against gig workers
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Philip Cowan
•While the system definitely has issues with gig work, I've found EDD staff are generally reasonable once they understand the situation. It's more about their system not being designed for our industry's payment practices than them actively trying to deny benefits. Documentation is key.
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Caesar Grant
•maybe ur lucky but they've screwed me 3 times now. last time took 8 weeks to resolve
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Cynthia Love
UPDATE: Had my phone interview today! The rep was actually really understanding once I explained everything clearly. They added notes to my account about the film industry payment structure and are releasing all my held payments! Thanks everyone for the advice - especially about having all my documentation ready and asking for a permanent note in my file about irregular industry payments. Such a relief!
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Philip Cowan
•Great news! Glad it worked out. Did they give you any additional advice for handling similar situations in the future?
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Cynthia Love
•Yes! They suggested I add a note in the comments section of my certification each time explaining if I'm expecting delayed payment from a production company. They also said I should keep certifying as normal even when payments are on hold during these investigations.
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