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Amina Diop

EDD still contacting me after paying overpayment in full - should I worry?

I'm totally confused about my EDD situation right now. I received an overpayment notice back in 2022, and I paid the full amount they asked for ($4,300) in 2023. I have the receipt and confirmation number showing it was paid in full. Now, over a year later, I just got another letter from EDD asking about the same overpayment! The letter mentions something about a 'penalty assessment' and 'interest accrual.' I thought once you paid back an overpayment, that was the end of it? Can they still come after you even after you've paid everything they originally asked for? Has anyone dealt with this before? I'm really worried they're going to garnish my wages or something for money I don't even owe anymore.

omg same thing happened to my cousin!! she paid everything but then they sent her more letters for like 6 months. turns out it was just their system being slow to update. call them and make sure u have ur confirmation # ready

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Amina Diop

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Thanks for replying! Did your cousin have to keep calling them or did it eventually stop? I've tried calling the overpayment department twice this week but can't get through - just the 'we're experiencing high call volume' message and then it hangs up.

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This could be a few different things. First, double-check if what you paid covered just the principal overpayment amount or if it also included any penalties and interest. EDD typically charges a 30% penalty on top of overpayments in cases where they determined there was false information provided. If you only paid the base amount but not the penalty, they could be pursuing that. Second, sometimes there's a significant lag in their system between when a payment is processed and when all departments get updated. I recommend sending a secure message through UI Online with your payment confirmation details and also mailing a copy of your receipt to the address on the letter. Third, if you're certain you've paid everything including penalties, request a Statement of Account to verify how they've applied your payment. Sometimes payments get misapplied within their system.

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Amina Diop

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Thank you for the detailed explanation! I'm pretty sure I paid everything they asked for at the time, but maybe there was a penalty that wasn't included? The original notice just had one total amount. I'll try to send a message through UI Online with my receipt attached. I didn't know about requesting a Statement of Account - is there a specific form for that?

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Javier Torres

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the EDD systems are COMPLETELY BROKEN!! 🤬 I paid my overpayment 2 years ago and they STILL sent me to collections. Had to fight for 8 months to get it fixed. Keep EVERY receipt and document EVERY call. They will pretend they have no record of your payment even when you have proof. The people there don't know what they're doing half the time!!!

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Emma Wilson

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YES THIS!! I had the exact same experience last year. The left hand doesn't know what the right is doing over there.

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QuantumLeap

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I had a similar issue and needed to speak with someone at EDD immediately to stop them from taking further collection actions. After struggling to get through the regular phone lines, I used Claimyr (claimyr.com) and got connected to an EDD representative in about 20 minutes. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The EDD rep was able to look up my payment history and confirmed that the system hadn't properly applied my payment to all portions of the overpayment. They put a hold on further collection activity while they corrected it. Definitely worth getting this resolved quickly before it escalates to collections or tax intercepts.

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Amina Diop

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Thanks for the recommendation! I'm going to try this today because I'm really worried about them taking further action. Did you have to provide any special information to the rep when you got through?

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Malik Johnson

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Check if the letter mentions "false statement penalty" or just regular overpayment. Two different things. If u provided wrong info (even by accident) they add 30% penalty + interest. Might be what ur seeing now.

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Emma Wilson

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they also do this when they decide later that u weren't eligible for something u already got paid for. happened to my roomate 😑

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To directly answer your question: Yes, EDD can technically still contact you after you've paid an overpayment if: 1. There were penalties/interest not included in your original payment 2. They determined there was a false statement (which adds 30% penalty) 3. Their system hasn't updated properly 4. There's been an error in how your payment was applied 5. There are multiple overpayment periods they're referring to You need to get a Statement of Account showing exactly what they think you still owe. You can request this through UI Online under "Contact EDD" or by calling. Check if it shows your payment and how it was applied. Also, important to know: there is a specific EDD Appeals Board unit that handles overpayment issues. If you can't resolve this through regular channels, you can request a hearing specifically about the payment record (different from eligibility appeals).

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Amina Diop

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This is extremely helpful, thank you! I'll request that Statement of Account right away. The letter doesn't specifically mention false statements, but it does reference Section 1375-1 of the code, which I guess I should look up. If I do need to appeal, is there a deadline for that?

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QuantumLeap

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Section 1375-1 is specifically about penalties for willful misrepresentation or fraud. If they're citing that section, they're saying that some information on your claim was incorrect and they've assessed a 30% penalty on top of the original overpayment. This is typically what happens when your reported earnings don't match what your employer reported or if there was discrepancy in your eligibility information. For appeals, you typically have 30 days from the date on the notice to file. Don't wait - the clock is already ticking.

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Amina Diop

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Oh no, that doesn't sound good. I never intentionally provided wrong information! I'm going to try to reach them tomorrow to sort this out. Thanks for explaining what that section means.

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I just wanted to follow up - were you able to get through to EDD? What did they say about your situation?

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Amina Diop

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Yes! Finally got through using the Claimyr service that someone recommended above. Turns out when I paid my overpayment, it only covered the base amount but not the 30% penalty they had added. The representative explained that the penalty gets assessed separately, which wasn't clear on my original notice. I've set up a payment plan for the remaining amount. Thanks everyone for your help with this!

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QuantumQuasar

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I'm so glad you were able to get this resolved! This is exactly why I always recommend people get a detailed breakdown of what they owe before making any payments to EDD. The way they structure their notices can be really confusing - they'll show one total amount but not break down what portion is the original overpayment versus penalties and interest. For anyone else dealing with this, always ask specifically: "Does this amount include all penalties and interest that may apply?" when you're setting up payment. It can save you from exactly this kind of surprise later on.

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This is such valuable advice! I wish I had known to ask that specific question when I was dealing with my overpayment situation. It would have saved me so much stress and confusion. The way EDD presents these notices really does make it seem like you're paying everything when you might only be covering part of what they think you owe. I'm definitely going to remember this for the future and share it with anyone else who runs into similar issues. Thanks for breaking this down so clearly!

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Luca Conti

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This whole thread is so helpful! I'm dealing with a similar situation right now where I got a notice about additional amounts owed after I thought I had paid everything off. Reading through everyone's experiences, it's clear that EDD's system has some serious communication issues between departments. The advice about requesting a Statement of Account and asking specifically about penalties and interest is gold. It's frustrating that they don't make these breakdowns clearer upfront - it would save everyone so much time and stress. Thanks to everyone who shared their experiences and solutions!

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