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Yuki Ito

EDD froze my bank account for overpayment - need urgent help to access my bill money

I'm seriously freaking out right now! I just checked my bank account and it's completely frozen because EDD put a hold on it. They're saying I was overpaid on my unemployment benefits and now I need to pay it back. But they didn't just take the overpayment amount - they've locked ALL my money! I had rent and utilities set to autopay tomorrow and now I'm going to be late on EVERYTHING. Who do I actually call about this? Is there a specific department that handles bank account holds? And what days/hours are they actually open? I've tried the main EDD number but got nowhere. I understand I might owe them money, but they can't just take my entire account without warning, right?? This feels illegal. Has anyone dealt with this before?

Carmen Lopez

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This happened to me last summer! You need to contact the EDD Benefit Overpayment Section directly at 1-800-676-5737. They're open Monday through Friday, 8am to 5pm. Just so you know, they CAN legally put holds on accounts if they determine there was an overpayment, especially if they flagged it as possible fraud. Have you received any official notices in the mail about this overpayment before they froze your account?

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Yuki Ito

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Thank you!! I'm calling that number first thing tomorrow morning. I did get a letter about 3 weeks ago saying I was overpaid by $4,200 but I was planning to appeal it. Never thought they'd just TAKE my money before I even had a chance to respond!

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thats definitely NOT legal what there doing!!! my cousin had samething happen and he got a lawyer and sued them! your bank account is YOUR property not EDDs!!

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Andre Dupont

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Actually, this isn't entirely accurate. EDD can absolutely issue bank levies for benefit overpayments after sending proper notification. The key is whether the proper notification and waiting periods were followed. The OP mentioned receiving a letter 3 weeks ago, which likely included appeal rights and timeframes for responding. If those timeframes passed, EDD has collection authority including bank levies.

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I work with EDD cases professionally. What you're experiencing is called a bank levy, which is different from a simple account freeze. EDD can issue these after sending you multiple notices (typically 30, 60, and 90-day notices of potential collection action). You need to contact the Collections Division at 1-800-676-5737 (M-F 8am-5pm). Explain your situation and ask about their Offer in Compromise program if you can't afford to repay the full amount. If you need to get bills paid immediately, you'll likely need to request an emergency release of funds, which they can sometimes authorize for essential expenses like rent. Bring documentation of those expenses when you call. Have you filed an appeal on the overpayment yet? You generally have 30 days from the notice date to file.

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Yuki Ito

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Thank you for this detailed info. I haven't filed an appeal yet - the letter came about 3 weeks ago so I still have a few days left in that 30-day window. I didn't realize they could take action while I still had time to appeal! Should I file the appeal online tonight and then call them tomorrow about releasing some funds?

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Jamal Wilson

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Same thing happened to my roomate last year. So stressful!! She was crying for days. Good luck!!

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Mei Lin

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If you're having trouble getting through to EDD on that collections number, try using Claimyr (claimyr.com). I was in a similar situation with an overpayment issue last month and couldn't get through for days. Someone on this forum recommended them, and I was connected to an actual EDD agent in about 15 minutes. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The EDD agent I spoke with was able to see exactly what was happening with my account and process an emergency release for part of my funds while we worked out a payment plan for the overpayment. This situation is definitely something you want to talk to a real person about ASAP!

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Yuki Ito

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Thank you! If I can't get through tomorrow morning I'll definitely try this. Did they actually help you get some of your money back quickly? I'm desperate here.

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Mei Lin

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Yes! The EDD agent released about 70% of my funds within 48 hours. They kept the amount I owed them but let me have access to the rest. Just make sure you have documentation ready showing your bills/expenses to prove hardship.

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Important update on your timeline: Since you received the overpayment notice 3 weeks ago and haven't yet appealed, you should file your appeal IMMEDIATELY before calling about the bank levy. Here's why: 1. Filing the appeal doesn't automatically stop collection actions, but it does create a record that you're disputing the overpayment 2. When you call, mention your appeal reference number and explain that you're still within your appeal window 3. Request an immediate partial release of funds based on financial hardship File the appeal tonight online through UI Online if possible. Print or screenshot the confirmation page showing your appeal submission date and time. This documentation will be crucial when discussing your case with collections tomorrow.

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Yuki Ito

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Just filed the appeal online! Got a confirmation number and everything. Thank you SO MUCH for telling me to do this first. I'll call them first thing tomorrow morning with this info.

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This happened to me years ago when i was on unemployment the first time they said i was overpaymented 2865 but i never got that money!!!! i had to prove to them with bank statements that i didnt get it and they finally released my money after 3 WEEKS! make sure u have all ur bank statements ready to show what u actually got vs what they say u got. sometimes its just a system error on there part

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Carmen Lopez

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This is really good advice. When I had my issue, I also brought copies of all my bank statements showing the exact deposits I received. In my case, there was a legitimate overpayment (I had gone back to work but reported my income a week late), but being able to show exactly what I received helped clarify the exact amount.

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Andre Dupont

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I'm glad to see you've already filed your appeal - that was going to be my first recommendation. One thing to add: in addition to calling the Collections Division tomorrow, you should also prepare a written financial hardship statement tonight. Include: 1. Your current income and expenses 2. Copies of bills due in the next 7 days 3. A clear statement that you've filed an appeal and are still within the 30-day window 4. A specific request for the amount you need released for essential expenses Once you're on the phone with an agent, ask for their fax number or email address to send these documents immediately. This speeds up the review process. If you're eligible for an Offer in Compromise, they can potentially reduce the overall amount owed, but that process takes time. For immediate relief, focus on getting a partial release of funds first.

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Yuki Ito

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Thank you for this super detailed advice. I'm working on my hardship statement right now and gathering all my bills. Hoping I can get at least enough released to cover rent!

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Carmen Lopez

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Just checking in - were you able to reach EDD and get any of your funds released? The collections division can be really hard to reach sometimes.

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Yuki Ito

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I've been trying for TWO HOURS and keep getting disconnected! Going to try that Claimyr service that someone mentioned above. Will update if it works. This is so frustrating!

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Yuki Ito

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UPDATE: The Claimyr service actually worked! Got through to an EDD agent after about 20 minutes. They're going to release most of my funds within 3 business days (keeping only the disputed amount). They said because I filed my appeal before the 30-day deadline and showed proof of upcoming bills, they could process a hardship release. What a relief! Thanks everyone for your help!

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Oliver Schulz

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So glad to hear you got through and they're releasing your funds! This is exactly why filing that appeal was so crucial - it shows you're disputing the overpayment in good faith and not just trying to avoid paying. Three business days is pretty fast for EDD too. For anyone else reading this thread who might face a similar situation: the key takeaways are 1) file your appeal ASAP if you're still within the 30-day window, 2) document your financial hardship with actual bills/expenses, and 3) don't give up on trying to reach a real person - services like Claimyr can really help when the phone lines are jammed. Hope your appeal goes well and you can get this whole overpayment issue resolved! Keep us posted on how it turns out.

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This is such a relief to read! I'm actually dealing with something similar right now - got an overpayment notice last week and have been panicking about whether they'll freeze my account too. Your experience gives me hope that if I act quickly and file my appeal, I might avoid the worst of it. Did the EDD agent give you any timeline on when your actual appeal hearing might happen? I'm worried about having this hanging over my head for months.

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