EDD eligibility after quitting due to misleading job description - stuck in warehouse when hired for office position

You might have a case for EDD benefits under 'good cause' if you can demonstrate that the job substantially differs from what was described during hiring. California recognizes material misrepresentation of job duties as potentially valid grounds for leaving employment. Document everything - save the original job posting, any emails discussing the position, and keep a daily log of how much warehouse vs. office time you're actually working. Before quitting, I'd recommend formally addressing this with your employer in writing (email is fine) stating that the position has substantially changed from what was described during hiring. Their response (or lack thereof) will be helpful documentation for your claim. Just be prepared that EDD will contact your employer for their side of the story, so having written evidence is crucial.

I had almost the EXACT same situation last year! Hired for customer service but ended up doing physical inventory 75% of the time. I quit after 2 months and applied for unemployment. Here's what worked for me: 1) I emailed HR explaining the discrepancy between my job description and actual duties, 2) When they didn't fix it after two weeks, I submitted my resignation letter specifically citing the misrepresentation, 3) During my EDD phone interview, I explained everything calmly and had documentation ready. I was approved! The key was showing I tried to resolve it first and that the job substantially differed from what I was hired to do. The EDD interviewer told me this falls under 'material misrepresentation' which is considered good cause.

u need 2 be super careful here!!!! EDD is LOOKING for reasons 2 deny claims. my friend quit bcuz her boss changed her job like this & EDD denied her, said she shoulda "tried to resolve the issue" first. make sure u talk to ur boss IN WRITING about how this isnt what u signed up 4!!! if they dont fix it THEN quit. also when u certify DONT say u quit cuz u didnt like the work, say it was cuz they MISREPRESENTED the job!!! big difference!!!

I don't want to be discouraging, but I think you might have a hard time with this claim. If you agreed to occasional warehouse work during the interview, EDD might argue that you knew it was part of the job responsibilities. The fact that it's more hours than you expected might not be enough for 'good cause.' Have you considered just looking for another job while still employed? That would be much safer financially.

Get a doctor's note saying the heat/physical work is causing health issues!!! That's what I did when my job changed on me. I had my doctor write that the new conditions were aggravating my back problems and EDD approved me no questions asked!!! Physical health issues are almost always approved.

If you're struggling to reach EDD to discuss your specific situation, I'd recommend trying Claimyr.com. They helped me get through to an actual EDD agent after weeks of busy signals and hang-ups. I needed to understand my options in a similar situation (though mine was reduced hours rather than changed duties). The video on https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km shows how their service works - basically they navigate the phone system and call you when they have an agent on the line. I was able to speak with an experienced EDD rep who explained exactly what documentation I'd need for my specific situation, which was super helpful before I made any decisions.

I had a coworker at my last job who was in this EXACT situation and she got approved for benefits after quitting. Here's what she did that I think made the difference: she attempted to resolve the situation first by 1) requesting a meeting with her manager about the job duties changing, 2) following up with an email summarizing what was discussed, 3) giving them 2 weeks to rectify the situation, 4) resigning with a detailed letter explaining the misrepresentation. During her eligibility interview, she emphasized that she took reasonable steps to resolve the issue before quitting. The key phrase she used was "material change in employment terms" not matching what was promised during hiring.

One more important piece of advice - when you file your claim, be VERY careful about how you describe your reason for leaving. Don't say you quit because you "didn't like the work" or "hours were too long" - that will get you denied immediately. Instead, focus specifically on how the job duties and schedule materially differed from what was represented during hiring. Use phrases like "material misrepresentation of job duties" and "substantial change in working conditions without notice or agreement." How you frame it in your initial application makes a huge difference in how EDD views your case.

I'm going through something very similar right now and this thread has been incredibly helpful! I was hired for what was supposed to be a data entry position but I'm spending most of my time doing manual inventory in freezing cold storage. Reading everyone's advice, it sounds like the key is documenting everything and trying to resolve it formally first. I'm going to start with an email to my supervisor tomorrow outlining the discrepancy between what I was hired for versus what I'm actually doing. Has anyone had success when the original job description was only discussed verbally during interviews? I'm worried I don't have enough written proof of what was originally promised.

I went through something very similar about 8 months ago and was approved for EDD benefits! The key things that helped my case were: 1) I documented everything daily - kept a log of actual hours spent on warehouse work vs office duties, 2) I found old emails where the hiring manager mentioned it would be "minimal warehouse assistance" which contradicted the reality of 5+ hours daily, 3) I formally requested a meeting with HR to discuss the role discrepancy and followed up with an email summarizing our conversation. When they couldn't provide a timeline to fix the situation, I resigned citing "material misrepresentation of job duties." During my EDD interview, I stayed focused on how the actual job was substantially different from what was described during hiring, not that I simply didn't like the work. The interviewer specifically asked if I had attempted to resolve it first, so having that paper trail was crucial. One tip - if you have any text messages or voicemails from the hiring process where they discussed the role, save those too. Even small references can help support your case. Good luck, and feel free to ask if you have questions about the process!