Can someone help me with this? Regarding Week(s): 08/28/2021 09/04/2021 The following messages pertain to your certification for the week ending date(s) mentioned above: YOUR CLAIM HAS ENDED. IF YOU HAVE ALREADY FILED YOUR NEXT CLAIM, YOU DO NOT NEED TO CONTACT THE DEPARTMENT. IF YOU NEED TO FILE YOUR NEXT CLAIM, VISIT OUR WEBSITE AT WWW.EDD.CA.GOV. UNEMPLOYMENT COMPENSATION IS TAXABLE.  WHEN YOU CERTIFY FOR BENEFITS ONLINE, OVER THE PHONE OR BY MAIL, YOU MAY ANSWER A QUESTION WHICH ALLOWS YOU TO REQUEST FEDERAL INCOME TAX WITHHOLDING AT 10% OF YOUR PAYABLE AMOUNT.  YOU MAKE A NEW WITHHOLDING CHOICE ON EACH TIME YOU CERTIFY FOR BENEFITS. Thank you, Employment Development Department State of California

Thank you Katie .I have been calling them and no response yet. Do I need to reapply for the UI again ? Because I have waited 2 weeks and its lot letting me certify. Saying my claim expired on 9/4/21

Mine is doing the same thing

Hi Nicole! Yes, you'll likely need to reapply for a new UI claim since your benefit year ended on 9/4/21. The system won't let you certify because there's no active claim to certify against. You can file a new claim online at edd.ca.gov - look for the "File a New Claim" option. Since it's been 2 weeks already, I'd recommend filing the new claim ASAP and then calling EDD to expedite the process. The sooner you get that new claim in, the sooner you can start certifying again. Keep trying to reach them by phone too - persistence is key with EDD!

@William Rivera Thank you for explaining this so clearly! I m'dealing with the same issue and was confused about what happened on 9/4/21. Your explanation about the federal programs expiring makes perfect sense. I ve'been trying to call EDD for days but keep getting busy signals. Has anyone had luck getting through recently? I m'worried about missing any deadlines for filing a new claim. Also, does anyone know if there s'a waiting period before we can start certifying again once we file the new regular UI claim? This whole situation is so stressful - just when we thought things were getting back to normal!

@Avery Davis I completely understand your frustration! I ve'been in a similar situation recently. I had some luck getting through to EDD by calling right at 8:00 AM when they open - seems like there s'a small window before the lines get completely jammed. From what I learned when I finally got through, there typically isn t'a waiting period once you file a new regular UI claim, but they do need to process and approve it first, which can take a few days to a couple weeks depending on their workload. The representative I spoke with said to keep checking your online account for updates. One tip that helped me: try calling on Tuesday or Wednesday mid-morning around (10 AM -) Mondays are usually swamped and Fridays people are rushing to call before the weekend. Also, if you get disconnected, don t'give up! Keep trying throughout the day. Hang in there - this situation is temporary and you ll'get it sorted out! @Nicole Dillon @William Rivera - hope this helps you all too.

@Avery Davis I feel your frustration! I was in a similar situation a few months back. Here s'what worked for me: try calling right when they open at 8 AM - I had better luck getting through then. Also, keep hitting redial - it took me about 45 minutes of constant calling but I finally got through. Regarding the waiting period, from what I remember when I filed my new claim, there wasn t'a waiting period if you re'still unemployed through no fault of your own. Once they process your new claim which (can take 1-2 weeks ,)you should be able to certify again. @Nicole Dillon @William Rivera - have either of you had any luck getting through to EDD yet? I m curious to'hear updates on how the new claim process went for you both.

@Avery Davis I completely understand your frustration! I went through this exact same situation last month. Here s'what I learned: Yes, there is typically a one-week waiting period for new regular UI claims, but it s'waived if you re'transitioning from a pandemic program that just expired. The key is getting your new claim filed ASAP. For getting through to EDD, I had success calling right at 8:00 AM when they open - set multiple alarms and be ready to dial the second it turns 8:00. Also try calling around 12:00-12:30 PM when some people take lunch breaks and the lines might be slightly less busy. Another tip: when you do get through, make sure to ask the rep to check if you need to file online first or if they can help you file over the phone. Some people have been told to file online at edd.ca.gov and then call back, while others were able to complete everything during their call. Don t'panic about deadlines - you typically have up to a year from when you last worked to file a regular UI claim, but definitely don t'wait since you need income! Stay persistent with those calls!

@Avery Davis I totally understand your frustration! I went through the same thing a few months ago when my claim expired. Here are some tips that helped me get through to EDD: 1. Call right at 8:00 AM sharp when they open - set multiple alarms! 2. Try the 1-833-978-2511 number and press 1-2-1 quickly when prompted 3. If you get the busy signal, hang up immediately and redial - don t'wait Regarding the waiting period, yes there s'typically a one-week unpaid waiting period when you file a new regular UI claim, but sometimes they waive it depending on your situation. The rep will let you know when you get through. Also, make sure you have your last 18 months of employment info ready when you call - they ll'need employer names, dates worked, and gross wages. This will speed up the process significantly. Don t'give up! It took me about 50+ calls over 3 days but I finally got through. You ve'got this!

@Avery Davis I completely understand your frustration! I went through this exact same situation a few months back. For getting through to EDD, I had the most luck calling right at 8:00 AM when they open - set multiple alarms and be ready to dial immediately. Also try calling on Tuesdays and Wednesdays, as Mondays and Fridays tend to be busier. Regarding the waiting period - when you file a new regular UI claim, there s'typically a one-week unpaid waiting period before you can start receiving benefits. However, this might be waived depending on your specific situation and current policies. The rep will explain everything when you get through. Don t'worry too much about deadlines - you generally have time to file, but definitely don t'delay unnecessarily. Keep trying to call, and consider using some of the callback services others have mentioned if you re'comfortable with that. You ve'got this! 💪

@Avery Davis I totally understand your frustration! I was in a similar boat last month. Here s'what I learned from my experience: 1. For calling EDD - try calling right at 8:00 AM when they open. I had better luck getting through in the first 30 minutes. Also, keep trying throughout the day as people hang up and lines free up. 2. Regarding the waiting period - yes, there s'typically a one-week waiting period for new regular UI claims before you can start certifying. However, this might be waived depending on your situation and current state policies. 3. Don t'panic about deadlines! You generally have time to file a new claim, but definitely don t'wait weeks. The sooner the better for your benefit year start date. @William Rivera thanks again for the clear explanation - it really helped me understand what was happening when my claim ended too. @Nicole Dillon have you had any luck getting through to them yet? I know it s frustrating but'keep trying!

@Avery Davis I completely understand your stress! I went through something similar last year. For getting through to EDD, try calling right at 8:01 AM when they open - that s'when I ve'had the best luck. Also, keep trying the 1-800-300-5616 number and press 1-2-1 quickly when prompted. Regarding the waiting period, from my experience there s'usually a one-week waiting period for new regular UI claims, but it might be waived depending on your situation. The good news is that if you qualify, your benefits should be backdated to when you became eligible. @William Rivera is absolutely right about not waiting too long. I believe you have a limited window to file your new claim to avoid any gaps in coverage. Hang in there - I know it s frustrating'but you ll get'through to them eventually!

@Avery Davis I totally understand the stress! I went through something similar last year. From my experience, once you file a new regular UI claim, there s'typically a one-week waiting period before you can start certifying again - this is standard for new claims. As for getting through to EDD, I ve'had the best luck calling right at 8 AM when they open. The phone lines are usually less busy first thing in the morning. Also, try calling on Tuesday or Wednesday - Mondays and Fridays tend to be their busiest days. Another tip: if you do get through but they say they need to transfer you to a specialist, ask them to put in a callback request instead of waiting on hold. Sometimes they can schedule you for a callback within 24-48 hours, which is way better than sitting on hold for hours. Don t'worry too much about missing deadlines - as long as you re'actively trying to reach them and file within a reasonable timeframe, you should be okay. Just keep documenting your attempts to contact them in case you need to reference it later. Hang in there - this process is frustrating but you ll'get through it!

@Avery Davis I completely understand your frustration! I went through this exact same process last month. Here s'what I learned: 1. There typically isn t'a waiting period for regular UI claims if you have sufficient wages from the past 18 months - you should be able to certify within 1-2 weeks after filing. 2. For calling EDD, try calling right at 8:00 AM when they open - that s'when I finally got through. The number is 1-800-300-5616. Press 1 for English, then 2 for existing claims, then 4. When it asks for your SSN, press 1, then immediately press 2, then 4 again. This sometimes bypasses the busy signal. 3. Don t'panic about deadlines - you generally have time to file a new claim, but definitely don t'wait months. @Nicole Dillon @William Rivera - you both should definitely file new regular UI claims online at edd.ca.gov if you have wages from the last 18 months. The system won t let you'certify until you do this step. The sooner you file, the sooner you can get back to receiving benefits! Hope this helps everyone!

@Avery Davis I completely understand your frustration! I went through the exact same thing last month. Here are a few tips that helped me get through to EDD: 1. Call right at 8:00 AM when they open - set multiple alarms and be ready to dial immediately 2. Try calling on Tuesday or Wednesday mornings - seems to be less busy than Mondays 3. If you get the busy signal, hang up and immediately redial - don t'wait Regarding the waiting period - yes, there is typically a one-week waiting period for new regular UI claims, but it s'been waived during the pandemic in some cases. When you do get through, make sure to ask the representative about this. Also, don t'panic about deadlines! You generally have time to file a new claim, but the sooner the better since benefits are calculated from when you file, not retroactively to when your old claim ended. Hang in there - I know it s'incredibly stressful but you ll'get through this! @Nicole Dillon @William Rivera have you had any luck getting through yet?

@Avery Davis I totally understand your frustration! I ve'been in a similar situation recently. From my experience, once you do get through to file a new regular UI claim, there s'typically a one-week waiting period before you can start certifying for benefits again. This is standard for new UI claims in California. As for getting through to EDD, I ve'had better luck calling right when they open at 8 AM - the lines seem to be less busy first thing in the morning. You might also want to try the tips in those YouTube videos that Tom shared earlier in this thread. Some people have reported success with those methods. Don t'stress too much about missing deadlines - you generally have time to file a new claim, but definitely don t'put it off indefinitely. Keep trying to get through, and once you do, they should be able to walk you through the whole process. Hang in there!

@Avery Davis I totally understand your frustration! I went through the exact same thing last month. For getting through to EDD, I found the best times to call are right when they open at 8am or around 2-3pm on weekdays. Keep hitting redial - it took me about 45 minutes of constant calling but I finally got through. Regarding the waiting period, yes there is typically a one-week waiting period for new regular UI claims, but sometimes they waive it depending on your situation. The rep I spoke with was actually really helpful in explaining everything once I got connected. Also, make sure you have all your employment info from the last 18 months ready when you call - they ll'need employer names, dates of employment, and wages earned. It speeds up the process significantly! Hang in there - I know it s'stressful but once you get the new claim filed, things should start moving again. You ve'got this! 💪

@Avery Davis I totally understand your frustration! I was in a similar boat last month. Here s'what worked for me - try calling right at 8:00 AM when they open, that s'when I had the best luck getting through. Also, keep trying throughout the day as sometimes lines open up unexpectedly. Regarding the waiting period, from what I experienced, once you file a new regular UI claim, there s'typically a one-week waiting period before you can start certifying again. But don t'quote me on that - definitely confirm with EDD when you get through. @William Rivera is spot on about not waiting too long. I d also'suggest having all your employment information from the last 18 months ready when you call - employer names, dates, wages, etc. It ll make'the process smoother once you get connected. Hang in there, you ll get'through this! The system is overwhelmed but people are getting help eventually.

@Avery Davis I totally understand your frustration! I was in a similar boat last month. I actually had success getting through to EDD using the automated callback system - you can request a callback through the EDD website instead of staying on hold for hours. It took about 2 days to get the callback, but it was way better than repeatedly trying to call. Regarding the waiting period, when I filed my new regular UI claim, there was a one-week waiting period before I could start certifying again. Make sure you have all your employment history from the last 18 months ready when you talk to them - it speeds up the process significantly. Also, don t'stress too much about missing deadlines. As long as you file your new claim within a reasonable timeframe I (was told within 30 days of your last claim ending ,)you should be fine. The rep I spoke with was actually really helpful once I got through. Hang in there!