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Can I get EDD benefits while working reduced hours as on-call school security?

I've been working as an on-call security officer at a high school since last September. For the first four months, I was consistently getting 35-40 hours weekly (basically full-time hours), but now the district has suddenly cut me back to only 2-3 days per week (about 16-24 hours). My bills haven't changed though! I'm still technically employed, just with WAY fewer hours. Can I apply for partial unemployment to cover the lost income? Does being "on-call" affect my eligibility? I've never applied for unemployment before and don't know if I even qualify since I wasn't officially laid off. Has anyone been in a similar situation with reduced hours?

Dylan Fisher

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Yes! What you're describing is exactly what partial unemployment is for. I went through this last year when my hours at the hospital got cut from 40 to 15 per week. You can absolutely file a claim based on reduced hours - you don't need to be completely unemployed. Just make sure when you certify each week, you accurately report ANY hours you do work and any income you earn. The EDD will calculate a partial benefit based on your reduced earnings. The on-call nature shouldn't be an issue as long as you're reporting accurately. The application process is pretty straightforward through UI Online. You'll need to explain your situation clearly - that your hours were reduced through no fault of your own.

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Kelsey Hawkins

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Thank you so much! I was worried they'd deny me because I'm still technically employed. Do you know if there's a minimum number of hours I need to lose to qualify? And will they contact my school district employer to verify?

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Edwards Hugo

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i got partial unemployment when my retail hours got cut last yr. its a pain tho cause you gotta certify EVERY week and if u work diff hours each time you gotta do all that math stuff. but $$$ is $$$ so worth it lol

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Kelsey Hawkins

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Thanks! Yeah, the hours vary wildly week to week which makes it confusing. Some weeks I might get 3 days, others just 1. Did you have to do anything special during certification because your hours changed each week?

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Gianna Scott

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There's a lot of misinformation about partial benefits, so let me clarify a few things: 1. You qualify if your regular hours were reduced through no fault of your own 2. There's no minimum hour reduction requirement, but there IS a maximum earnings threshold 3. You may qualify for benefits in weeks where your earnings fall below this threshold 4. Being "on-call" doesn't disqualify you as long as you're available for full-time work The biggest challenge will be the certification process. You'll need to report your varying hours and earnings for each week. If you earn too much in a particular week, you won't receive benefits for that week, but your claim stays open. And yes, EDD will contact your employer to verify your work history and reduction in hours. Make sure your employer understands your hours were reduced involuntarily.

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Alfredo Lugo

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BUT THEY WILL PROBLY DENY U THE FIRST TIME!!! EDD always denys everyone first time around. My sister works for the county and says they just do it automatic now. Make sure u appeal right away!!!!

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Gianna Scott

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That's not accurate. EDD doesn't automatically deny claims. They approve or deny based on the information provided and eligibility requirements. If you provide complete and accurate information and meet the eligibility criteria, your claim has a good chance of being approved on the first submission. Appealing is only necessary if you receive a notice of determination stating you're ineligible.

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Sydney Torres

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I tried to apply for partial unemployment last month and I'm STILL waiting on a phone interview about my "work availability" even though I clearly stated I could work full time. EDD is such a nightmare to deal with, I've called literally 37 times and just get the stupid "we're experiencing high call volume" message and it hangs up on me every single time!!

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Kaitlyn Jenkins

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I was in the exact same situation with the endless calling cycle! Finally found a service called Claimyr that got me through to an EDD rep in about 20 minutes instead of making 50+ calls myself. They have a demo video at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km that shows how it works. For me it was totally worth it because I needed to get my interview scheduled ASAP before I missed rent. My partial benefits finally started after that interview.

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Caleb Bell

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My situation was similar but a bit different - I was getting 40 hrs/wk as a substitute teacher, then suddenly only getting called in 1-2 days a week. Applied for partial unemployment and got approved, but then had a NIGHTMARE with certification because sometimes I'd get called last-minute for work after I'd already certified for that week. Had to go back and correct things and got flagged for potential overpayment. Just be SUPER careful when reporting your hours/earnings and save all your paystubs!!!!

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Kelsey Hawkins

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Oh that's good to know! I do sometimes get last-minute calls to cover shifts. I'll make sure to keep detailed records of when I work and how much I earn. Did you have to go through an eligibility interview or was your application approved right away?

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Caleb Bell

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I had to do a phone interview about 3 weeks after applying. They mainly asked about why my hours were reduced and confirmed I was still available for full-time work. It was pretty straightforward once I finally got the call. Just make sure your employer confirms that the reduction in hours wasn't your choice.

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Dylan Fisher

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Since you mentioned being on-call, make sure you understand how that affects your claim. When you certify, EDD will ask if you refused any work. If you decline shifts when called, that could potentially impact your eligibility. As long as you're available for work and not turning down shifts, you should be fine. Also, be prepared for questions about your job search requirements. With partial unemployment, you're still required to search for work that would restore your full-time hours - either with your current employer or elsewhere. Make sure you're documenting your work search activities for each week you claim benefits.

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Kelsey Hawkins

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That's super helpful. I didn't realize I'd need to be searching for other jobs while on partial unemployment. I actually want to stay at this position since they've hinted hours might pick back up in a couple months. Do I still need to actively apply elsewhere?

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Dylan Fisher

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Yes, you typically need to conduct work search activities even if you expect your hours to increase again. However, this doesn't necessarily mean applying to new jobs if you have a definite return date to full hours. When you file your claim, you can explain your situation about expected increased hours. EDD might adjust your work search requirements based on that information. Just make sure to get something in writing from your employer about when they expect to restore your hours if possible.

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I was in your exact position last year! Working security at an elementary school and suddenly cut to 2 days a week. Filed for partial unemployment and it saved me financially. One thing nobody mentioned is that you should apply ASAP because benefits are not retroactive beyond the week you apply. So even if your hours were cut 3 weeks ago, you can only claim from the point you apply forward. Don't wait!

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Kelsey Hawkins

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Thanks for the tip! I'll definitely apply today then. My hours have actually been reduced for about 2 weeks already - I was hoping things would pick back up but now I see that was a mistake in terms of benefits. Better late than never I guess!

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Alfredo Lugo

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my cousin works for EDD and says school employees somtimes have special rules??? something about school breaks not counting??? not sure if that applys to security or just teachers tho

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Gianna Scott

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Your cousin is referring to the "reasonable assurance" provision, which primarily affects teachers and other instructional staff. It limits benefits during scheduled breaks if they have reasonable assurance of returning to work after the break. However, this typically doesn't apply to non-instructional staff like security, especially when the reduction in hours is unexpected and not related to a scheduled break. Since the OP mentioned they were getting full-time hours initially and then had them reduced, this provision likely wouldn't apply in their case.

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