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I'm totally freaking out right now. I just certified for my UI benefits today like normal, but when I went to check the payment status in my UI Online account under the 'Payment History' section, I noticed something super weird. The entire month of January is completely MISSING from my history! It jumps straight from the end of December 2024 to today's certification. Has anyone experienced this glitch before? I'm worried this will mess up my payment calculation or delay my funds hitting my Money Network card. My rent is due next week and I can't afford any payment delays. Should I call EDD about this or will it fix itself?
I was on unemployment for about 6 weeks after being laid off from my healthcare admin position in January. I got approved pretty quickly and received regular payments. Last week I accepted a job at an outpatient surgical center because I was desperate (bills piling up), but I'm seriously considering quitting after just 2 weeks. The conditions here are HORRIFYING - they're cutting corners on sterilization procedures, documentation is falsified regularly, and I've witnessed at least three serious patient safety incidents that were never reported. I actually feel morally obligated to quit AND report them to the medical board. My question is: If I quit this new job due to these serious workplace safety/ethical violations, will EDD consider this "good cause" to quit? Or will I be disqualified because I technically had work but chose to leave it? Has anyone successfully received benefits after quitting a similar situation? I don't want to lose my remaining unemployment balance because I can't in good conscience continue working at this place.
You're absolutely doing the right thing by prioritizing patient safety! As someone who works in healthcare compliance, I want to emphasize that your situation sounds like a textbook case for "good cause" under EDD guidelines. Healthcare workers have additional professional and legal obligations that EDD recognizes - you could actually face personal liability or licensing issues if you remain complicit in these violations. A few additional tips: 1) When you file with the Medical Board, request a copy of your complaint filing - this serves as excellent documentation for EDD, 2) If possible, try to get any of your concerns in writing to your supervisor before quitting (even if they brush you off, the paper trail helps), and 3) Consider reaching out to OSHA as well if there are workplace safety violations beyond just patient care issues. The financial stress is real, but remember that continuing to work in that environment could expose you to much bigger problems down the road. You've got strong documentation building up and precedent is on your side for this type of situation.
I recently started a new job after being unemployed, but they're only giving me 25 hours per week instead of full-time 40 hours. My weekly benefit amount from EDD is $565. Can I still certify for partial unemployment benefits with these reduced hours? Do I need to report all my income even though I'm not getting full-time hours? I'm worried about making a mistake when certifying and getting in trouble with EDD. Any help would be appreciated!
To summarize what everyone's said: 1. YES, you can still certify while working part-time 2. Report GROSS wages for work performed each EDD week (Sun-Sat) 3. Report wages when EARNED, not when paid 4. EDD disregards 25% of your earnings, then subtracts the rest from your WBA 5. Continue looking for full-time work and document your search 6. You must remain eligible in all other ways (available for work, etc.) As your hours increase, your partial benefits will decrease. If you start working 40+ hours or earn more than your WBA + 25%, your benefits will go to $0, but your claim remains open for the benefit year in case your hours decrease again.
Just wanted to add something really important that I learned the hard way - when you're working part-time and collecting partial benefits, make sure you understand what "suitable work" means for your situation. EDD still expects you to accept suitable full-time work if offered, and they can deny benefits if you turn down a job that pays at least 80% of your previous wages. I almost got caught off guard when a recruiter called me about a full-time position and I wasn't sure if I had to take it. The good news is that your part-time job shows you're actively working, which EDD views favorably. Also, keep all your pay stubs and work schedules - if EDD ever audits you, having documentation makes everything so much easier!
I'm freaking out right now. Just got a call from EDD saying they're auditing my previous claim because I apparently underreported about $4,100 in income over a 6-month period. The thing is, I was doing these small one-day gigs for SIX different companies through various apps, and each job only paid like $100-200. It was incredibly confusing trying to calculate and report all that while certifying every two weeks! Some weeks I'd do 3-4 random gigs, other weeks nothing. Now my current claim is on hold pending this investigation. The rep mentioned something about "potential overpayment" and "false statement penalty weeks" but wasn't very clear. How serious is this? Will I have to pay back all my benefits? Could I face fraud charges? I wasn't trying to hide income - I genuinely struggled to keep track of all these tiny gig payments from different places. Has anyone dealt with something similar? I'm completely stressed out.
Based on the information you've provided, it sounds like you're facing a non-fraud overpayment situation. Here's the likely process you'll go through: 1. You'll receive a Notice of Potential Overpayment explaining the discrepancy 2. You'll be scheduled for a phone interview (this is why getting through to EDD is critical) 3. After the interview, you'll receive a Notice of Overpayment with the exact amount and any assessed penalties 4. You'll have options to: - Pay in full - Request a payment plan - File an appeal if you disagree - Request a waiver (difficult to get approved) For gig workers, I recommend keeping a detailed log of all work performed going forward - date of work, company, amount earned, and date paid. This helps tremendously with accurate reporting.
Thank you for breaking down the process. I'm going to take your advice about keeping better records going forward. I've already started organizing everything from those 6 months to show exactly what happened. Really appreciate everyone's help here - it's made a stressful situation a bit more manageable.
I went through something very similar with DoorDash, Instacart, and TaskRabbit income. The thing that saved me was creating a detailed timeline showing when I actually worked vs when payments were processed. Some of those apps have weird payment schedules - like DoorDash would sometimes hold payments for "quality review" or whatever. Here's what helped me during my audit: - Downloaded ALL transaction histories from each app (not just the 1099s) - Showed screenshots of the apps' payment policies explaining delays - Created a week-by-week breakdown showing the reporting confusion The EDD rep actually acknowledged that their system doesn't account for how gig payments work. I still had to pay back some money and got 4 penalty weeks, but they reduced the penalty amount by 50% because I could prove it was an honest mistake due to the complexity. Don't panic - just be super organized with your documentation. The fact that you were reporting SOME income shows you weren't trying to hide everything.
Has anyone dealt with rude staff at the CA Unemployment Appeals Board? I had my hearing scheduled for this morning and when I called to check in, things went terribly wrong. The clerk told me they were waiting for my former employer to join, so I hit mute while waiting (had my toddler making noise in the background). After about 10 minutes, I heard the clerk say hello twice, I unmuted IMMEDIATELY and responded, but she snapped at me saying 'Just because I put you on hold doesn't mean you can put me on hold' and then HUNG UP ON ME! I've been trying to call back for 3 hours and nobody will answer. My hearing was scheduled for 9:30am and it's now 12:45pm. I'm absolutely panicking because I really need this appeal to go through - I was disqualified for allegedly 'refusing suitable work' but that's not what happened at all. Has anyone experienced something like this? What should I do now? Will I automatically lose my appeal because of this clerk's attitude?
To follow up on my earlier comment - one thing to be aware of is that there are strict timelines for everything in the appeals process. If you don't hear back within 2 business days of emailing, I highly recommend either physically going to the Appeals office if one is near you, or sending a certified letter detailing what happened. Also, review California Unemployment Insurance Code Section 1334, which covers the grounds for missing a hearing. Your situation should qualify under this provision, especially if you document your attempts to participate and the clerk's conduct prevented your participation.
I'm so sorry this happened to you! That clerk's behavior was completely unprofessional and inexcusable. I went through a similar situation last year where I had technical difficulties during my hearing, and here's what worked for me: First, call the Appeals Board office first thing tomorrow morning at 8am sharp - they're usually less busy then. Ask to speak with a supervisor and explain exactly what happened. Be calm but firm about how the clerk's conduct prevented you from participating in your scheduled hearing. Second, write down everything you remember about the conversation - exact times, what was said, how long you waited, etc. This documentation will be crucial. Third, if you don't get satisfaction from the supervisor, you can file a formal complaint about the clerk's conduct through the EDD website. Poor customer service like this needs to be reported. The good news is that situations like this are considered "good cause" for missing a hearing, especially when it's due to staff misconduct. Don't panic - this is fixable, but you need to act quickly. Keep us updated on how it goes!
Micah Trail
UPDATE: You guys were right! The missing month just reappeared in my payment history this morning, and I got the notification that my payment was processed normally. Thanks everyone for helping me not panic (too much)! For anyone else who has this happen - just wait a few days before freaking out like I did.
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Nia Watson
Awesome! Glad it worked out for you!
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Katherine Shultz
Thanks for the update! This is exactly what typically happens with the quarter-change display issue. Glad your payment is processing normally.
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Nora Bennett
So glad to see your update! This is exactly why I always tell people in this community to wait a few days before panicking about EDD system glitches. The quarter-end processing can cause all sorts of temporary display issues, but the underlying data is usually fine. Your experience will definitely help other members who run into the same thing in the future!
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