I'm in almost the exact same situation - filed my appeal 20 days ago for a reporting issue and the waiting is absolutely brutal! Reading through everyone's experiences here has been both helpful and terrifying honestly. It sounds like most people are waiting 6-10+ weeks which is just devastating when you're already struggling financially. I had to have that dreaded conversation with my landlord yesterday about potentially being late on rent and thankfully they were understanding, but the stress is still overwhelming. I also just signed up for Instacart after seeing so many people mention gig work as a way to bridge the gap. It's not ideal but at least it's something coming in while we wait for this broken system to work. Madison, definitely look into those local assembly member offices and rent assistance programs people mentioned - I'm going to call mine today. It's so frustrating that we all have to scramble for backup plans when we should just be getting the unemployment benefits we paid into. But it's reassuring to see that most people with reporting errors like ours do eventually win their appeals. Hang in there - we're all in this together!

I'm going through the exact same situation right now - filed my appeal 25 days ago after being disqualified for a work separation issue and the anxiety is just overwhelming! Reading through everyone's experiences here has been incredibly helpful but also shows how broken this system really is. It's insane that we're all having to wait 2+ months for benefits we rightfully earned while struggling to pay basic bills. I ended up having to ask family for help with rent this month which was humiliating, but I also started doing Uber Eats to at least have some income coming in. The uncertainty is the worst part - not knowing if it'll be 6 weeks or 12 weeks makes it impossible to plan anything. Madison, definitely look into those assembly member offices people mentioned and don't wait on the gig work if you can manage it. Even small amounts help with the stress. I keep telling myself that most people seem to win these reporting error appeals eventually, but the waiting process is just brutal. We shouldn't have to go through this when we already paid into the system. Hang in there - sounds like we're all supporting each other through this mess!

did u end up getting the callback?? curious if it worked for u

I just went through this exact situation last week! I was terrified to use the callback feature after reading horror stories online, but I'm so glad I did. Called the SDI line around 11am on a Wednesday, was told the wait was 90+ minutes, opted for callback instead. They called me back exactly 2 hours and 15 minutes later. The rep was amazing - helped me understand my benefit calculation and even caught an error in my claim that would have delayed my payments. My advice: definitely use it if you're calling mid-week and it's before 3pm. Make sure your phone is charged and nearby! The SDI callback system really does seem more reliable than the regular unemployment one.

Thanks everyone for sharing your experiences! This thread has been incredibly helpful. I've been stuck in the same endless calling cycle and was starting to lose hope. Reading about people getting through in 20-40 minutes with callback services vs making 800+ manual calls really puts things in perspective. The stress and time cost of manual calling is just not sustainable anymore. I'm going to try Claimyr today - the success rate people are reporting here is way better than anything I've achieved on my own. Really appreciate this community for sharing real solutions instead of just complaining about the problem!

I just wanted to say thank you to everyone who shared their experiences here! I was getting so frustrated with the endless busy signals and was starting to think I was doing something wrong. Seeing that other people have made 400-800+ calls without success makes me feel less crazy, but also shows just how broken this system really is. The callback service success stories are really compelling - 20-40 minutes vs weeks of failed attempts is a no-brainer. I'm going to try Claimyr today. Even if it doesn't work, at least I'll know I tried everything instead of just banging my head against the wall with manual calling forever. Will update if I have success!

I'm dealing with this exact same issue right now! Filed my reopen claim on April 28th and it's been 8 days with no update to my UI Online dashboard. Like you, I got what looked like a confirmation page but when I tried to save it as a PDF, it just vanished. My homepage still shows "You may need to reopen your claim" as if I never submitted anything. Reading through all these responses is both reassuring and terrifying - reassuring that it's a known glitch that usually gets resolved, but terrifying that some people had to wait weeks or call dozens of times. I'm in the same boat as a construction worker who was laid off last month, and I really can't afford to wait much longer. I think I'm going to try that Claimyr service someone mentioned if nothing changes by Monday. Has anyone else here actually used it successfully for this specific reopen claim issue?

I'm going through the exact same nightmare right now! Filed my reopen claim on May 4th (so 8 days ago) and my UI Online dashboard is still stuck showing "You may need to reopen your claim" like I never did anything. I'm also in construction and got laid off last month when our project wrapped up. What's really getting to me is that I had a similar issue when I first applied for unemployment about a year ago - spent weeks thinking my application disappeared only to find out it was processed but the system just never updated. You'd think they would have fixed these glitches by now! Based on all the advice here, I think I'm going to wait until Thursday (that'll be 2 weeks) and then try the Claimyr service that @Jay Lincoln and @Diego Rojas mentioned. It sounds way better than trying to get through on the phone myself. Has anyone tried calling EDD directly recently? Are the wait times still insane? Really hoping this gets resolved soon for all of us dealing with this. It's stressful enough being unemployed without having to wonder if your claim application even exists in their system!

Hey Javier! Congrats on getting approved! Just wanted to share my recent experience - I got my approval letter about 6 days after my phone interview, and it included all the info about my weekly benefit amount and total claim balance. For certification without internet, I'd definitely recommend the telecert phone option (1-866-333-4606) over mail. I used it for about 3 weeks when my laptop died and it was super straightforward - just have your SSN and customer account number ready. The automated system walks you through the same questions as online and your payment gets processed just as fast. One thing to watch out for - make sure your mailing address is 100% correct in their system. My neighbor had issues because EDD had an old apartment number on file and his important documents kept getting returned. You can double-check this when you call or once your internet is back up. Good luck and don't stress too much about the deadlines - as long as you certify within your 2-week window using any of the methods, you'll be fine!

Hey Javier! I went through a similar situation about 6 months ago when I was laid off from my tech job. You'll definitely get multiple pieces of mail from EDD - the approval letter, your customer account number, and the paper certification forms (DE 2063). Mine took about 7-8 days to arrive. For certification without internet, I'd strongly recommend the phone option (telecert) over mail. I used it for almost 2 months when I moved and didn't have reliable internet set up yet. The automated system at 1-866-333-4606 is actually pretty intuitive - it asks the same basic questions as online like whether you worked, looked for work, were available for work, etc. You just press numbers to respond. The key thing is you MUST have your EDD Customer Account Number to use telecert - write it down as soon as you get that letter! Also, make sure to certify during your designated 2-week period regardless of which method you use. Phone certification processes payments just as fast as online (usually 1-2 business days), while mail can take a week or more. One tip: if you're worried about deadlines, you can call the general EDD number to confirm your certification dates once you're in the system. Better to be safe than sorry!