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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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I'm currently going through the exact same situation and this entire thread has been such a lifesaver! I got hit with 4 penalty weeks for not reporting a small cash tip I received on my last day of work that I completely forgot about when I first certified. Like many of you, I saw that "applied to your disqualification" message and immediately panicked thinking my entire claim was denied. The relief I felt reading everyone's experiences here is indescribable! I'm on week 2 of my penalty period right now and the financial anxiety has been brutal, but knowing that this is temporary and that so many others have successfully gotten through it gives me hope. I've already called 211 based on @Laila Prince's recommendation and found a local food bank that's helping me stretch my grocery budget. Next step is to try the Claimyr service to see if I can get through to ask about that waiver option @Lena Schultz mentioned. Even if the waiver doesn't work out, just having a clear timeline and knowing what to expect makes this so much more manageable. Thank you all for sharing your stories and practical advice - this community is amazing!
@Marina Hendrix I m'so glad this thread helped you too! It s'crazy how that one terrifying message can make you think the worst when really it s'just a temporary penalty. Week 2 of 4 means you re'halfway there - that s'huge! The food bank tip from calling 211 is such a smart move. I m'curious about your experience with the cash tip situation since that s'a bit different from the training pay issues most of us dealt with. Did EDD give you any guidance on how to handle cash tips in future certifications? I always wondered about that gray area. The Claimyr service really is worth trying if you can swing the fee - even just getting confirmation from a real person about your timeline and requirements can ease so much of the anxiety. You re'doing all the right things to get through this! Keep us posted on how the waiver inquiry goes - I think a lot of people here would benefit from hearing how that conversation plays out.
I went through this exact same nightmare last year and I totally understand the panic you're feeling right now! That "applied to your disqualification" language is absolutely terrifying when you first see it, but everyone here is giving you solid advice - it's NOT a permanent denial. I got 3 penalty weeks for forgetting to report some on-call pay from my previous job. The whole experience taught me that EDD's system is designed to be confusing and scary, but once you understand what's happening, it becomes manageable. During my penalty weeks, I kept a simple journal where I wrote down my daily job search activities and any communications with EDD - it helped me stay organized and gave me something productive to focus on instead of just worrying. The hardest part is definitely the financial stress, but there are resources out there to help bridge the gap. I also want to add that when your penalty period ends, make absolutely sure your first certification goes through smoothly. I recommend calling the day after you certify (once your penalty weeks are served) just to confirm everything processed correctly. Some people have reported glitches where the system doesn't automatically switch them back to payable status. You're going to get through this - 5 weeks feels like forever when you're stressed about money, but it really is temporary!
@Evelyn Kelly Thank you so much for sharing your experience and the encouragement! The journal idea is really smart - I think having something productive to focus on during this stressful time would definitely help my mental state. I m'definitely going to start documenting my job search activities better. Your point about calling to confirm the first certification after penalty weeks is processed correctly is really important - I hadn t'thought about potential glitches when transitioning back to payable status. I ll'make sure to mark my calendar to follow up on that. It s'so reassuring to hear from someone who went through this and came out okay on the other side. Three weeks must have felt endless when you were going through it, but knowing you made it through gives me hope that I can handle my 5 weeks too. This whole thread has been incredible for turning my panic into a manageable plan. Thank you again for the practical advice and reassurance!
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I'm going through almost the exact same situation right now! My doctor submitted updated medical documentation 3 weeks ago and EDD still hasn't processed it. What's really frustrating is that I can see they received it in my UI Online account under "Documents," but my return-to-work date hasn't been updated and my payments are stuck. I've been certifying every two weeks like clockwork, but still nothing. Has anyone had success with escalating through the EDD disability services line specifically? I'm wondering if that might be faster than the general customer service number since this involves medical documentation. Also, @Jessica Nolan your advice about contacting a state representative is something I hadn't thought of - do you know if they actually respond quickly to these kinds of issues? Really hoping we both get this sorted out soon. The financial stress on top of dealing with medical issues is just too much. 😞
I'm so sorry you're dealing with this too! It's awful how common this seems to be. I actually tried the disability services line last month when I had a similar issue - they were definitely more knowledgeable about medical documentation than the regular customer service, but the wait times were still pretty brutal (like 2+ hours). That said, when I finally got through, the rep was able to see exactly what was happening with my medical cert and put in an expedite request. As for state reps, I reached out to mine about 6 months ago for a different EDD issue and they actually got back to me within 48 hours! Their office has people who specifically handle EDD problems. It didn't solve everything overnight, but they were able to get someone at EDD to actually look at my case instead of it just sitting in limbo. Hang in there - the combination of medical stress and financial worry is really rough. Have you tried uploading a fresh copy of your medical cert directly through UI Online? Sometimes that kicks their system into gear. 🤞
I'm dealing with a similar situation right now - it's so frustrating! One thing that helped me was sending a follow-up email to my doctor's office asking for confirmation that they sent the medical certificate, along with the date and method they used (fax, mail, etc.). Turns out my doctor's office had the wrong fax number on file for EDD! Once we got that corrected and they resent it, things moved much faster. Also, if you haven't already, try uploading a copy of the medical certificate directly to your UI Online account under the "Upload Documents" section. Even if your doctor already sent it, having it in multiple places seems to help expedite the process. The waiting is the worst part, especially when you're already dealing with medical issues. Keep pushing - you've got this! 💪
This is such great advice! The doctor's office having the wrong fax number is exactly the kind of thing that would cause these delays. I'm definitely going to call my doctor's office tomorrow to double-check they have the right contact info for EDD. It's frustrating how these little details can hold everything up when you're already stressed about medical issues and finances. Thanks for sharing what worked for you - gives me hope that there's light at the end of this tunnel! 🙏
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I've been following this thread closely as I'm dealing with a very similar situation - my SDI claim has been pending for 6 weeks now after taking leave for a family member's cancer treatment. Reading through everyone's experiences, it sounds like the new medical certification form issue is affecting a lot of people. I just logged into SDI Online and found the same flag about medical certification problems that others mentioned. For anyone still struggling to get through by phone, I wanted to share that I had success yesterday using a combination of tips from this thread: I called the alternate number (1-800-300-5616) that @GalacticGladiator mentioned at exactly 11:15 AM on a Thursday, and got through after a 52-minute hold. The rep confirmed my doctor had used the old form and is sending the updated one directly to their office. One thing she mentioned that I hadn't seen discussed here - if your claim involves caring for a family member (rather than your own medical condition), make sure the medical certification specifically indicates that you're needed to provide care. Apparently many doctors just fill out the patient's medical information but don't explicitly state that family care is required, which can cause additional delays. Thanks to everyone who shared their experiences here - this community support made all the difference in understanding what was actually happening with my claim!
Thank you so much for sharing that detail about family care certification @Angelica Smith! I'm also dealing with a claim for caring for a family member and I bet that's part of my issue too. When I first applied, I wasn't sure if I needed to specify that I was the caregiver or if the doctor just needed to document the patient's condition. This explains why my claim might be taking even longer than others. I'm going to call my doctor's office today and make sure they understand they need to explicitly state that I'm required to provide care, not just document the medical condition. This thread has been absolutely invaluable - I feel like I finally understand what's been going wrong with my claim after weeks of confusion. Really appreciate everyone taking the time to share their specific experiences and solutions!
I'm dealing with a similar SDI claim situation and this thread has been incredibly eye-opening! I've been stuck in "pending" status for about 4 weeks now and had no idea about the new medical certification form requirements that changed in January. After reading through everyone's experiences, I just checked my SDI Online account and found the same medical certification flag that others mentioned. I'm planning to try the alternate number approach tomorrow (1-800-300-5616) around 11:30 AM like @GalacticGladiator suggested, since the 8:00 AM rush hasn't been working for me either. It's so frustrating that EDD doesn't proactively notify us about these form issues, but I'm grateful this community exists to help each other navigate these problems. One question for those who successfully got through - when you spoke with the EDD rep, were they able to tell you immediately what the specific issue was with your claim, or did you have to provide certain information first to get them to look into it? I want to make sure I'm prepared with everything they might need when I finally get connected. Thanks again to everyone who shared their experiences and tips here - this has been more helpful than any official EDD resource I've found!
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I've been having the same exact issue for the past two days! The authentication errors are driving me absolutely crazy. What's worked for me so far is using the website version (prepaid.moneynetwork.com) instead of the mobile app - it's been much more stable. I also noticed that if I have any other banking or financial apps open in the background on my phone, it seems to interfere with Money Network's login process. One more tip that saved me yesterday: if you're using your phone's hotspot or public WiFi, try switching to a more stable internet connection. The app seems really sensitive to connection quality and will throw authentication errors if there's even slight network instability. It's absolutely ridiculous that we have to jump through all these hoops just to access our own unemployment benefits, but hopefully some of these workarounds help until they fix their broken system (if they ever do). Good luck everyone!
The network stability tip is really insightful! I hadn't considered that public WiFi or hotspot connections might be causing some of the authentication issues. That could explain why some people have success at home but not when they're out and about trying to access their funds. The background apps interference is something I keep seeing mentioned throughout this thread - it's such a simple fix but apparently makes a huge difference. Thanks for confirming that the website version is more reliable too. It seems like that's becoming the go-to recommendation for anyone having app issues. Definitely going to remember the stable connection requirement - seems like Money Network's system is just really finicky about everything!
I've been dealing with Money Network issues on and off for over a year now, and this thread is like a goldmine of solutions! One thing I wanted to add that helped me recently - if you're still getting authentication errors after trying all the basic fixes, check if your Money Network card has expired or is close to expiring. I was pulling my hair out trying every troubleshooting step when it turned out my card had expired the month before and I never got the replacement in the mail. You can check your card expiration date in your EDD online account under payment history, and if it's expired you need to call EDD (not Money Network) to request a new card. It takes about 7-10 business days to arrive. In the meantime, you can still access funds through the ATM withdrawal method that someone mentioned earlier. It's such a simple thing but easy to overlook when you're focused on app troubleshooting. Just wanted to throw that out there in case it helps someone avoid the hours of frustration I went through! This whole thread should honestly be pinned at the top of the community - it's better tech support than anything EDD provides.
Felix Grigori
This thread is absolutely incredible - thank you everyone for sharing your experiences! I'm dealing with this exact same nightmare right now. Got laid off from my job at a local credit union two weeks ago and when I went to file for unemployment, I realized I have zero memory of my EDD login details from when I filed briefly in 2021. The security questions are what's really killing me - I apparently chose questions like "what was your first concert" and "what's your favorite movie" but I have NO idea what answers I gave back then. Did I put the full band name or just the main act? Did I include "The" in the movie title? It's maddening! I've been procrastinating calling because I figured it would be hopeless, but seeing @Isabella's success story and all the practical advice here has me ready to tackle this tomorrow. Going to try that tech support line (1-833-978-2511) right at 8:00 AM with my old EDD emails and bank statements ready. And if that doesn't work, Claimyr sounds like it's worth every penny based on all the positive feedback. The tip about password managers for security questions is gold - definitely doing that once I get back in. It's crazy that we have to become EDD recovery experts just to access our own benefits, but I'm so grateful for communities like this where people actually help each other navigate the chaos! 🙏
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Nolan Carter
•@Felix I feel your pain on those security questions! The movie title thing is especially frustrating - I went through the same exact thought process when I was locked out. Did I put "The Matrix" or just "Matrix"? Did I capitalize everything? It's like trying to read your own mind from 3-4 years ago! Your plan sounds solid - calling right at 8:00 AM with all your documents ready is definitely the way to go. I'd also suggest having a backup phone number ready in case your first attempt gets disconnected (happened to me twice before I finally got through). One small tip that helped me: when you do get through to a rep, don't feel embarrassed about explaining that you can't remember your security questions. The EDD staff deal with this literally every single day and they have standard procedures for it. They're actually pretty understanding about it since their system forces people to set up these questions when they're stressed and not thinking long-term. You're going to get through this! The hardest part is just making that first call, but once you're talking to an actual person, it gets resolved surprisingly quickly. Keep us posted on how it goes! 💪
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Daniel Rivera
This thread is amazing and exactly what I needed to see! I'm in the same boat - got laid off from my marketing job last Friday and just realized I'm completely locked out of my EDD account from 2020. I've been stressing about it all weekend but reading through everyone's success stories here is giving me so much hope. The security question problem is so real - I apparently thought it was clever to put inside jokes as answers back then, and now I have no clue what I was thinking! "What was your childhood nickname?" could literally be anything I found funny at the time. I'm definitely calling that tech support line (1-833-978-2511) first thing Monday morning at 8:00 AM sharp. Already dug up some old EDD emails from my Gmail and found a few bank statements showing deposit amounts. The tip about having backup phone numbers ready is smart too - I'll have both my cell and my roommate's phone on standby. If the phone route doesn't work after a few days, I'm absolutely trying Claimyr based on all the positive feedback here. It's wild that we need third-party services to access our own benefits, but hey, whatever works! Thank you to everyone who shared their experiences - this community support is incredible and way more helpful than anything on EDD's actual website. I'll definitely post an update once I get through! 🤞
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Dmitry Popov
•@Daniel I'm so glad this thread is helping you too! The security question thing is honestly the worst part of this whole system - who remembers what seemed funny or clever to them 4+ years ago when they were probably stressed about unemployment in the first place? Your strategy sounds perfect - calling right at 8:00 AM with all your documents ready and backup phones is exactly what worked for me and so many others here. The old Gmail emails with confirmation numbers are going to be clutch for identity verification. One thing I'd add that really helped me: when you're gathering those old bank statements, try to find a few different deposit dates/amounts if possible. Having multiple data points made the verification process super smooth when I finally got through to a rep. Monday morning is going to be your day! And honestly, even if the first attempt doesn't work out, you've got Claimyr as a solid backup plan. It's frustrating that we have to jump through all these hoops, but knowing there are multiple paths to success makes it way less overwhelming. This community really does have each other's backs - looking forward to your success update! 💪
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