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I just went through this exact same situation a few weeks ago and wanted to share what worked for me! The frustration is SO real when you need that money for rent. Here's my step-by-step approach that got results: **Step 1:** Called Money Network at 1-888-323-7735 at 7:45am sharp (before the rush hits) **Step 2:** When the automated system asks why you're calling, I said "lost or stolen card" - this routes you faster to a human than "general questions" **Step 3:** Once connected, I immediately asked to speak with a "card fulfillment specialist" rather than staying with general customer service **Step 4:** Had them verify my EXACT address formatting - turns out EDD had "Unit 12" but Money Network expected "#12" which caused a 3-week delay! **The specialist was able to:** - Fix the address formatting issue instantly - Expedite a replacement card at no charge (since it was their system error) - Give me a tracking number for the new card I had my card in 2 business days after that call! **Pro tip:** While you're dealing with this, also switch to direct deposit in UI Online as backup. It only affects future payments, but gives you peace of mind. Your money is definitely safe - it's just trapped by a silly formatting glitch that the right person can fix in minutes. Don't give up! The early morning calling strategy really makes all the difference. 🙌
This is such a comprehensive guide - thank you for breaking it down step by step! I'm really glad to see multiple people confirming that the address formatting issue is common and fixable. The "lost or stolen card" tip for getting through the phone system faster is genius - I would have never thought of that. It's also reassuring to know that specialists can expedite replacement cards for free when it's their system error causing the delay. I'm definitely going to follow your exact approach tomorrow morning at 7:45am. Having all these specific strategies from people who've actually succeeded makes me feel so much more confident about resolving this. Thanks for taking the time to share such detailed instructions!
I'm also dealing with this same issue right now - going on week 3 without my Money Network card! Reading through everyone's detailed experiences here has been incredibly reassuring that this is a widespread problem with actual solutions. One thing I wanted to add that might help others: I discovered that you can check the status of your card through the Money Network website (mynycb.com/moneynetworkedd) even before you receive it. You just need your SSN and some basic info. It won't solve the problem, but at least you can see if your card shows as "issued," "mailed," or still "in production." I'm definitely going to try the early morning calling strategy (7:30-7:45am) that multiple people have recommended, and ask specifically for a "card fulfillment specialist" right away. The address formatting issues that several people mentioned make so much sense - I live in an apartment and I bet there's a mismatch between how EDD and Money Network have my address stored. Thank you to everyone who shared such specific, actionable advice. This thread is literally more helpful than anything on the official EDD website! Will update with how my call goes tomorrow morning. Fingers crossed! 🤞
Thanks for mentioning the Money Network website portal! I had no idea you could check your card status online at mynycb.com/moneynetworkedd - that's really useful to know even just for peace of mind. I'm going to check that right after I post this comment. It's so helpful to see if the card is actually "in production" versus stuck somewhere in the system. I'm also planning to call tomorrow morning using everyone's strategies here - the 7:30am timing and asking specifically for a "card fulfillment specialist" seems to be the winning combination. This whole thread has been like a crash course in navigating the EDD/Money Network system! Really hope your call goes well tomorrow and that you get your card issue resolved quickly. Please do update us - I think a lot of people are following along and would benefit from hearing how the specialist route works out for you!
I'm currently dealing with this same situation and this thread has been a lifesaver! My certification went through last Thursday and shows "paid" as of Monday, but still nothing in my account (using Credit Union). I was starting to panic because I've never used direct deposit with EDD before - only ever had the Money Network card. Based on everyone's experiences here, it sounds like I should expect to wait until at least Wednesday or Thursday of next week before getting worried. I had no clue about the verification process taking so long for the first payment. Really wish EDD would just be honest about the actual timeline instead of getting people's hopes up with that "24-48 hours" nonsense. Going to call my credit union tomorrow to check for pending ACH transfers and set up those mobile alerts. Thanks to everyone who shared their experiences - knowing this is normal makes the wait so much more bearable!
I totally understand that panic - I went through the same thing when I switched from the Money Network card! Credit unions are usually pretty good about processing ACH transfers quickly once they receive them, so the delay is definitely on EDD's verification side. Thursday sounds like a realistic expectation based on your timeline. One thing I learned from this thread is to keep your Money Network card active even after switching to direct deposit, just in case there are any hiccups. The mobile alerts are such a game changer too - you'll get notified the second it hits your account instead of constantly refreshing your balance. Hang in there, your money is definitely coming!
I just went through this exact same experience last month! My first direct deposit took 6 business days from when it showed "paid" in the portal. I was checking my account obsessively every few hours and even called my bank thinking something was wrong. Turns out it's completely normal for the first payment while they verify everything on their end. Now my payments come through like clockwork in 2-3 days. The waiting is stressful but your money is definitely coming! One tip - I found that payments usually hit my account early in the morning (around 3-4 AM) rather than during business hours, so check first thing when you wake up.
pro tip: if u get thru to someone but they cant help, ask them to transfer u instead of hanging up and starting over. sometimes u can bypass the whole queue that way
I've been dealing with EDD for over a month now and here's what finally worked for me: I called the 1-800-300-5616 number at exactly 8:01 AM on a Tuesday (avoid Mondays - everyone calls then). When you get to the automated menu, press 1-2-1 quickly, then when it asks for your SSN, enter it but add a random digit at the end. The system will say "invalid" and transfer you to a human operator to "verify your information." Took me about 45 minutes on hold but I actually got through to someone who could help. Also, keep a notepad ready with all your dates, claim numbers, and previous correspondence - they'll ask for everything. Good luck everyone, don't give up! 💪
I can relate to your anxiety about this situation! I went through something very similar about 8 months ago when I started a part-time job at a local restaurant while still on unemployment benefits. Like you, I was really worried about whether my new employer would somehow find out about my claim. Here's what I learned from my experience: - EDD does NOT automatically notify your new employer about your unemployment claim status - this would actually be a privacy violation - They only contact employers to verify wage/employment information if there are discrepancies in reporting - You absolutely must report all earnings accurately when you certify (learned this the hard way myself!) - Keep detailed records of your hours and gross pay - I use a simple notebook that I keep in my car Since you're working 25 hours/week part-time, you'll likely still qualify for partial benefits as long as your weekly earnings are below your weekly benefit amount. The reduction is typically around 75% of your gross earnings. The fact that you're being so careful about following the rules properly after your penalty weeks experience shows you're handling this responsibly. I totally understand the stress, but honestly once you get into the routine of accurate reporting every two weeks, it becomes much more manageable. Congratulations on landing the new job! Try not to let the EDD worries overshadow this positive step forward. You've got this!
Thank you so much Nina! Your experience really resonates with me, especially the part about learning the reporting requirements "the hard way" - sounds like we both had similar wake-up calls with EDD! I love the idea of keeping a notebook in the car for tracking hours and pay. The privacy violation point is really important too - it makes total sense that EDD wouldn't just randomly tell employers about claim status. I'm starting to realize that my anxiety was probably way worse than the actual situation warrants. All these responses from people who've successfully navigated this exact scenario are giving me so much confidence. You're absolutely right that I should focus on the positive - getting this job really is a big step forward! Thank you for the encouragement and practical tips!
I've been following this thread and wanted to add my perspective as someone who works in employment law. The advice you've been getting is largely correct - EDD does not automatically notify employers about unemployment claim status, as this would violate privacy protections. However, I want to emphasize something important: you are under NO obligation to disclose your unemployment status to your new employer. In fact, asking about or discriminating against someone for collecting unemployment benefits can be problematic under California law. That said, working part-time while collecting partial unemployment is completely legitimate and actually encouraged by the system - it's designed to help people transition back to full employment. Your situation is exactly what partial benefits are meant for. A few practical tips: - Document everything: hours worked, gross wages, dates worked - Report gross earnings (before taxes) when you certify - Report for the week you actually work, not when you receive payment - Consider setting up a simple tracking system (spreadsheet, notebook, phone app) Given that you've already learned the importance of accurate reporting through your penalty weeks experience, you're well-positioned to handle this correctly. Focus on excelling at your new job and don't let EDD concerns create unnecessary stress. You're taking all the right steps!
This is exactly the kind of professional perspective I was hoping to get, thank you Mei! It's really reassuring to hear from someone with employment law background that my situation is not only legitimate but actually what the system is designed for. The point about having NO obligation to disclose my unemployment status is so important - I was feeling like I was somehow being deceptive by not bringing it up, but you're right that it's actually protected information. I really appreciate the practical tips about documentation and the reminder about gross vs net reporting. Setting up a proper tracking system is definitely my first priority now. After reading all these responses, I'm feeling so much more confident about this whole situation. The penalty weeks experience was stressful, but it sounds like it actually prepared me well to handle everything correctly going forward. Thank you for taking the time to share your legal expertise - it really helps put everything in proper perspective!
Liam Duke
I went through this exact same thing about 3 months ago! My bank (Navy Federal) rejected my EDD deposit because I had recently moved and apparently there was a mismatch between my address on file with EDD and my bank account. It was super stressful because I needed that money for rent. The payment did automatically go to my Money Network card, but it took 6 business days which felt like forever when you're waiting for it. What I learned from calling both EDD and my bank is that you should definitely try to figure out why it was rejected so it doesn't happen again. In my case, I just had to update my address with EDD through UI Online. One thing that helped me while waiting was setting up text alerts on the Money Network card so I got notified the moment the payment hit. You can do this through their mobile app or website. Also, don't panic if it takes the full week - the system works, it's just slow! Once you get this resolved, I'd recommend doing a test with a small direct deposit first (if your bank allows it) to make sure everything works before your next unemployment payment. Good luck!
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Sean O'Connor
•That's really smart advice about doing a test deposit first! I never would have thought of that. I'm in a similar boat right now - my payment was rejected 4 days ago and I'm anxiously checking my Money Network card balance every few hours. Setting up the text alerts is a great tip too, I'm going to do that right now so I don't have to keep obsessively checking. It's so stressful when you're counting on that money! Did you end up sticking with direct deposit after you fixed the address issue, or did you switch to just using the card?
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Fatima Al-Mazrouei
•I actually went back to direct deposit after fixing the address issue and it's been working fine ever since! Navy Federal processed all my subsequent EDD payments without any problems once the addresses matched up. The test deposit idea came from a friend who works in banking - she said a lot of people don't realize you can often do a small test transfer to verify everything is set up correctly before the important payments come through. For the text alerts, make sure you verify your phone number in the Money Network system first, otherwise the alerts won't work. Hang in there, your payment should hit the card any day now based on the timeline everyone else has shared!
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Omar Hassan
I'm currently dealing with this exact situation right now! My EDD payment was rejected by my bank 2 days ago and I've been really stressed about it. Reading through everyone's experiences here has been incredibly helpful - it sounds like this is way more common than I thought. I called my bank (US Bank) and they told me the rejection was due to their "enhanced fraud protection" flagging the EDD deposit as suspicious since I don't usually receive government payments. They said they could remove the flag for future deposits, but the current payment is already on its way back to EDD. Based on what everyone is saying about the 4-7 day timeline, I should see it on my Money Network card in the next few days. I'm definitely going to set up those text alerts that someone mentioned and try to get this bank issue resolved so my next payment goes through smoothly. Thanks to everyone who shared their experiences - it's really reassuring to know this gets resolved automatically even though the wait is nerve-wracking when you need the money!
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Talia Klein
•Hey Omar! I went through the exact same thing with US Bank about 6 months ago - their fraud protection is super sensitive to government payments if you haven't received them before. The good news is that once they remove the flag like they said they would, future EDD payments should go through without any issues. I'd recommend calling them back after this payment hits your Money Network card to make sure they actually removed the flag from your account. Also, if you haven't already, definitely activate your Money Network card and set up the online account access now so you're ready when the payment arrives. The waiting is the worst part, but everyone's timeline here seems pretty consistent - you should see it in the next 2-3 days based on what others have experienced. Hang in there!
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