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I'm dealing with this EXACT same CalJOBS nightmare right now! Just received my EDD letter this morning with the pre-registration info and surprise - it's completely broken. The username format they provided (first initial + last name + last 4 of SSN) just gives me "account doesn't exist" errors no matter how I try it. It's absolutely ridiculous that EDD keeps sending out these instructions when they obviously know the system is fundamentally broken. After reading through everyone's experiences here, I'm convinced the pre-registration approach is a complete waste of time. I'm going to skip straight to creating a brand new CalJOBS account from scratch and then call that CalJOBS technical support line at 1-800-758-0398 that multiple people have mentioned to get it properly linked to my EDD case. This community has been incredibly more helpful than any official EDD support! It's honestly embarrassing that we have to crowdsource solutions for basic government system failures, but I'm so grateful everyone shares their workarounds and real experiences. I'll make sure to have my EDD customer account number ready when I call tech support and ensure all my personal information matches exactly between both systems. Thanks to everyone for turning what seemed like an impossible problem into a clear path forward!
You're absolutely doing the right thing by skipping the pre-registration mess! I just went through this exact same situation about 10 days ago and it's honestly incredible how broken EDD's pre-registration system is. I must have tried 20 different variations of that username format before finally accepting it was hopeless. That CalJOBS tech support number (1-800-758-0398) is seriously a lifesaver - the representatives there actually understand their system and can get things sorted quickly. When I called, they linked my new account to my EDD case in about 3 minutes and I've had zero issues since then with certifications or work search tracking. Just have your EDD customer account number handy and double-check that every piece of info in your new CalJOBS account matches your EDD claim perfectly. It's frustrating that we all have to become system navigation experts just to access our benefits, but at least the workaround is reliable once you know about it!
Fairly sure CalJobs is confused and sending out the wrong info in their letter. I would try this Last Name + First Initial + Last 4 of social security number, ex. SMITHJ1234 - I tried this and used the password they sent in the email and it worked for me. Honestly though they really need to work on this garbage.
Wow, this thread has been incredibly helpful for someone like me who's preparing for my first CalJOBS appointment! I'm in a similar boat - healthcare administration background with about 7 weeks of unemployment, and I was honestly dreading this appointment until I read all these responses. The advice about treating it as career coaching rather than compliance is such a game-changer for my mindset. I've been so focused on not "getting in trouble" that I wasn't thinking about all the resources and guidance I could actually get from this. A few questions for those who've been through it: How technical do they get about your job search methods? Like, do they ask about specific networking strategies or just focus on the CalJOBS platform activities? And for healthcare admin folks specifically - did your reps have good knowledge about our field, or did you need to explain a lot about what you do? I'm definitely going to spend this weekend uploading my resume, organizing my application records in CalJOBS, and preparing that "cheat sheet" someone mentioned with all my EMR systems and certifications. This community has been amazing - thank you all for sharing your experiences so openly!
I had my CalJOBS appointment about 6 weeks ago and can answer your questions! They don't get super technical about networking strategies - they mainly focus on how you're using the CalJOBS platform and your general approach to job searching. My rep asked about my job search methods but was more interested in helping me optimize my CalJOBS usage than critiquing what I was doing outside the system. Regarding healthcare admin knowledge - my rep actually knew quite a bit about our field! She understood the different types of healthcare admin roles and was familiar with common software like Epic and Cerner. She didn't need much explanation about what I do, which was a pleasant surprise. I think they get training on major industries since healthcare is such a big employer in California. The "cheat sheet" idea is brilliant - I wish I had done that! Having all your certifications and systems experience organized beforehand will definitely make you look prepared and professional. Your weekend prep plan sounds perfect. One more tip since you mentioned networking - if you're part of any healthcare admin professional groups on LinkedIn or have attended virtual industry events, mention those during your appointment. They count as work search activities and show you're staying engaged with your professional community. You're going to do great! The fact that you're preparing so thoroughly shows exactly the kind of professional approach that impresses both EDD reps and potential employers.
So I have used the CalJobs system a little, but it was very hard to find jobs that actually were in my very specific field (biotech) and the one that I actually found did not exist when I tried to apply to it. Basically this website is worthless for my job search, and I am instead using linkedin and checking the company websites as often as I can. Unfortunately, these job postings get 1000+ apps so you need to apply the first day and not when it finally gets to caljobs. How do you guys actually suggesting using caljobs and avoid getting into trouble when I cant actually use it look for jobs and be productive. I got sent an email now about a RESEA mandatory virtual appointment .
Klaus Schmidt
This might be a dumb question but if I'm in adjudication do I still need to do my job search activities and log them? Or is everything paused?
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Klaus Schmidt
•Oh wow I had no idea. I thought because payments were paused that everything was kind of on hold. I need to go make sure my log is caught up. Thank you!
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Sofía Rodríguez
•This catches so many people off guard. The weekly certification and job search requirements continue regardless of claim status. Always keep filing and always keep your job search log current.
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Aisha Patel
Quick success update — after reading this thread I used Claimyr to get through to California EDD (checked it out at claimyr.com after seeing it mentioned here a few times). Got connected to an actual live representative within about 90 minutes of setting it up. The agent looked at my pending claim and told me it was flagged for an identity verification hold, not adjudication at all — something I never would have known just from looking at my UI Online portal which just said 'pending.' She was able to initiate the ID.me verification process from her end and told me what to do next. Honestly the biggest thing was just knowing what was actually wrong with my claim after all this time guessing.
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Aaliyah Jackson
•This is a really important point. The 'pending' status in UI Online is a catch-all that covers many different hold types. The only way to know which type you have is to actually speak to an agent who can see the specific hold code in your file. This is exactly why getting through to a live rep matters so much.
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Fatima Al-Rashid
•Glad you got it resolved and glad you know what to do next now. The ID.me verification process is actually pretty straightforward once you know that's what you need to do.
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