Hey Mateo! I'm a teacher too and went through this exact same situation when I got laid off from my main job but kept my adjunct classes. The key thing is you absolutely MUST report your teaching job on the initial application - there's a section where it asks about all employers in your "base period" (usually last 12-18 months) and then specifically asks if you're still working for any of them. If you already submitted without mentioning the teaching, call EDD immediately to update it. I know everyone says calling is impossible, but try early morning (8am sharp) or use one of those callback services if you're desperate. Not reporting current employment can cause major headaches later - they might think you're hiding income or got a new job. Don't stress about the quarterly numbers being perfect - they verify everything with employer records anyway. Just get as close as you can with your pay stubs. The main thing is being upfront about ALL your work situations from the start. Good luck!

I'm dealing with almost the exact same situation! Got laid off from my full-time marketing job but still have a weekend bartending gig. The EDD application was so confusing - it really does seem like they assume you're either 100% unemployed or fully employed, nothing in between. I ended up calling the automated line and pressing different combinations of numbers until I got to a section that let me report "partial unemployment." Took forever but eventually found it. The key is when they ask about your work history during the base period, make sure you list EVERY job, then there's a question that asks something like "Are you still employed with any of these employers?" - that's where you indicate the part-time work. One thing that helped me was thinking of it this way: you're filing for unemployment from your MAIN job (the one you got laid off from), but you need to report ALL income sources. The part-time teaching won't disqualify you - it'll just reduce your weekly benefit amount using that 75% formula others mentioned. Also totally agree about the quarterly income questions - they're ridiculously detailed! I just used my best estimates from tax forms and pay stubs. Haven't had any issues so far.

I'm dealing with this same issue right now and it's so stressful! Just got my second EDD payment this week and went to check my balance this morning - completely blank, showing $0. Reading through everyone's experiences here is really helpful though. I tried the mobile app suggestion and it's working fine there, so definitely seems like just a website glitch. For anyone else going through this, I also found that you can text "BAL" to the number they give you when you first get your card and it'll send your balance via text message. That worked for me too when the website was down. It's crazy that these outages happen so regularly but at least there are workarounds. Thanks everyone for sharing your tips and making this less scary for newcomers like me!

I experienced this exact same issue about 6 weeks ago and it was absolutely nerve-wracking! My Money Network website showed completely empty - zero balance, no transaction history, even my personal info was missing. I was convinced my account had been hacked or EDD had somehow clawed back my payments. After reading through all the helpful responses here, I want to add one more tip that saved me during that outage: if you have the physical Money Network card, you can actually call the automated phone line (it's different from customer service) and check your balance 24/7 even during website outages. The number should be printed on your card or in the materials they sent with it. Also, for anyone new to this - I learned the hard way that Money Network and EDD are completely separate systems. EDD issues the payment to Money Network, but if Money Network's website is down, it doesn't mean EDD didn't send your money. You can always verify on UI Online that EDD processed your payment even when you can't see it on the card account. The whole thing resolved itself after about 30 hours for me. Now I transfer funds out immediately and keep screenshots of my balances just in case. These system glitches seem to happen every couple months unfortunately, but your money is safe!

This thread has become an absolute masterpiece of community problem-solving! As someone who works in tech support myself, I'm genuinely impressed by how you've all collectively documented and refined the EDD account recovery process. The level of detail here - from the specific technical support number (1-833-978-2511) to the 8 AM calling strategy to having identity verification info prepared - is better than most official documentation I've seen. What really stands out is how everyone transformed their individual frustrating experiences into actionable solutions that are genuinely helping people. The 72-hour temporary access code workaround is brilliant, and those practical tips like writing it down and testing it while still on the phone are the kind of real-world wisdom you only get from people who've actually been through the process. @Anastasia Kuznetsov I'm so relieved you got everything sorted in time for your certification! And huge kudos to @Kai Rivera for helping their elderly neighbor navigate this nightmare - that's exactly the kind of community support that makes a real difference. This thread should honestly be required reading for anyone dealing with California EDD. You've all created something way more valuable than anything on their official website. Bookmarking this entire discussion as the ultimate EDD account lockout survival guide!

This thread has been an absolute lifesaver! I'm currently dealing with my own EDD account lockout situation (forgot my password after being back at work for 7 months, and of course my security questions are completely unhelpful now). Reading through everyone's experiences and the detailed step-by-step solutions here has given me so much hope and a clear action plan. The technical support line number (1-833-978-2511) and the 8 AM calling strategy seem to be the key takeaways. I'm going to try first thing Monday morning with all my employment history and previous benefit info organized beforehand. The 72-hour temporary access code option sounds like exactly what I need to get back in and certify without missing any payments. What really impresses me about this community is how you've all turned your individual struggles with EDD's broken system into a comprehensive troubleshooting guide that's genuinely helping people. @Anastasia Kuznetsov so glad you got everything resolved! And @Kai Rivera helping their elderly neighbor is exactly the kind of community support that makes all the difference when dealing with government bureaucracy nightmares. Bookmarking this entire thread as my EDD emergency playbook. Thank you everyone for sharing such detailed, practical advice - you're probably saving a lot of people from unnecessary stress and panic!

Hey Javier! I just read through this entire thread and wow - this community absolutely delivered with some incredible solutions! I had a similar phone verification nightmare with EDD about 6 months ago when I switched carriers, and it was beyond frustrating. Here's one more trick that eventually worked for me that I didn't see mentioned: try calling EDD's main number but use *67 before dialing to block your caller ID. Sometimes their system gets confused when it sees your new number calling but expects your old number, and blocking caller ID can bypass that glitch. Also, if you have an old phone or tablet lying around, try logging into your EDD account from that device - sometimes the system recognizes "trusted" devices and will let you update your info without the verification code. I know it's stressful when you need to get to work, but honestly between all the amazing advice in this thread, you're definitely going to get this sorted out. Don't panic if it takes a day or two - you can backdate everything once it's fixed. This community has basically given you a complete EDD troubleshooting masterclass! Keep us updated on what works! 💪

Hey Javier! I just caught up on this entire thread and honestly, this community is absolutely incredible! You went from having one frustrating phone verification issue to having what's basically a complete EDD troubleshooting encyclopedia thanks to everyone's help. I had a similar nightmare about a year ago when I switched from AT&T to Mint Mobile. What finally worked for me was actually a combination of three things: using the incognito browser trick, calling that EDD Identity Verification line someone mentioned (866-362-8854), AND having my old carrier do a temporary number revival for $15. Sometimes you need multiple approaches working together to beat their glitchy system. One thing I'd add that I haven't seen mentioned yet: if you have access to a computer at work (if it's that kind of job), try logging in from there during your break. Sometimes EDD's system responds differently to corporate IP addresses vs residential ones - weird but true! Don't stress if you couldn't get this sorted before heading to work today. You've literally got like 40+ different solutions to try now, and you can definitely backdate your certification once this gets resolved. The EDD system is broken but this community sure isn't! Keep us posted on what ends up working - this thread is going to help so many people dealing with the same issue! 🙏

wat happens if u get a second job? can u still get benefits if ur total hours still less than before?

Dylan, I went through almost the exact same situation about 8 months ago - hours cut from 35 to 14 per week at my retail job. I was so stressed about money but applying for partial UI was honestly one of the best decisions I made! A few things that helped me: - Apply ASAP since there's usually a waiting week before benefits start - Keep detailed records of your reduced hours/paystubs - EDD might ask for them - Don't stress too much about your employer finding out - mine was actually understanding since they knew they had to cut hours due to slow business - The online application is pretty user-friendly, took me maybe 30 minutes The partial benefits really helped bridge the gap while I looked for supplemental income. You've got this! The system exists exactly for situations like yours where your hours get slashed through no fault of your own.