PFL Payment MIA after 3 months - mailed application, no online account. Help!

Ugh, I feel your pain! I was in the same boat a few months back. Have you tried setting up an online account now? Sometimes they can retroactively link your mailed application to an online profile.

3 months is way too long, somethings definitely wrong. You need to talk to a real person ASAP. Good luck getting through tho, their phone lines are a nightmare 🙄

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

Here's what you need to do: 1. Try creating an online account ASAP. Sometimes mailed applications get lost in the shuffle. 2. If that doesn't work, you NEED to speak with a rep. Call right when they open for best chances. 3. Be prepared with all your docs - application date, any confirmation numbers, etc. 4. If you can't get through, consider using a paid service like others mentioned or reaching out to your local representative's office. 5. Don't give up! Keep calling and documenting every attempt. The system is frustrating, but persistence is key. Good luck!

have u tried faxing them? I know it sounds old school but it worked for me when I was having issues w/ my claim

This is why I always tell ppl to apply online if possible. Mail is so unreliable these days 🙄

Have you checked your mail carefully? Sometimes they send requests for additional info that look like junk mail. I almost threw mine away by accident!

ugh the PFL system is such a joke. took me 5 months to get my first payment. hang in there!

Pro tip: if you can't get through on the main line, try calling some of the other departments. Sometimes they can transfer you internally to the right person.